Carriage Glass & Detail Company

Very impressed with Craig, Andy, Jose, and the gang at Carriage. Craig communicated with me promptly, and quoted me a price for my windshield replacement that was cheaper than most of «the big guys.» Service was quick, customer experience warm and no-​nonsense. Much appreciated!

Got a minor paint job done on my car here. I was really satisfied with the work. Great customer service from the moment I called them for an estimate to getting the work completed. Craig was just great. I work at the medical center. Craig was kind enough to drop me off and later pick me up from my office while they worked on my car. I strongly recommend them for any kind of paint job you may have.

I happened to stop by here when I was trying to fix a dent that popped up in a loaner car (huge headache), while not knowing how it got there to begin with. The car had a dent, a bunch of scratches and paint scuffs on it. I was at autozone when they told me the suction device I planned on buying wouldn’t work, so I googled any body shops nearby and this place popped, and boy am I glad that it did. I met with one of the guys who works on the cars (I’m really bad with names) and the owner, who I’ll just say, took care of me @ dirt cheap pricing, and did some favors out of good will. Some of the things they did for me, they refused to accept payment for. Don’t go in there thinking this will happen for you, I just have a feeling I was having a really lucky instance, because my day was going pretty sour prior to this. Both the owner, and the employees are AWESOME. I literally told them that so many times, and I’m saying it to anyone reading this now. This will definitely be my go to place for any maintenance I need done. They took out the dent for me, removed the paint scuffs, and waxed over the scratches to get rid of any very superficial ones. This place is FANTASTIC!

Great price + Southern hospitality = Carriage glass
My poor windshield got hit by a ninja rock a couple years ago, and now that I am finally moving to the cold I decided to get the dime-​sized defects fixed. So as ignorant as I am about cars, I called the Audi dealership and they referred me here. They were so responsive, and asked me to come in asap before the rain starts. So I got there and had the privilege to meet Craig. He was so meticulous, and he found a third crack (thanks ninja rock) that I never saw. He even told me that he won’t charge for that particular defect since I didn’t know about it, but he will treat it nevertheless. My total came out to be $ 39.99 (for first crack) + $ 10 (he only charge me for one additional crack.
This place really takes care of you and does a great job. Definitely recommend it, especially for car noobs like me!

Upon closer inspection, these guys replaced my window with some kind of crappy non-​OEM glass. The glass looks murky and lower quality than the factory windows.

I had my truck broken into at Spotts Park a few months back. The folks at Carriage glass were the best. My window was repaired quickly over lunch at a very affordable price. Plus, they cleaned all the broken glass in my car — something I wasn’t expecting.
I can’t recommend them enough.

Totally impressed with this place! I had a few paint scratches after scrapping the side while entering a spot, and Carriage was able to buff the paint and make it unnoticeable in a matter of minutes. When I went to pay they told me that it was on the house! I definitely will be returning as they’ve proved to me that they’re all about the client and providing honest, quality service.

This is my first review on Unilocal; the level of customer service I received forced me to sign up to write a review.
I have taken two separate vehicles to Carriage Glass for Craig, Jose, and the others to work on. For both occasions I was looking for an extensive inside detail and outside glaze/​buff on an exterior with significant scratches, knicks, and chips. etc. Twice I was blown away by their performance; literally, I was shocked at the high quality, friendly, and accommodating service that I was provided. They treated my vehicle like a piece of art and wouldn’t stop short of perfection. They made it a convenient as possible and communicated often. There is no doubt the value I received far outweighed the actual cost.
Very rarely do I come across a business performing at such a high level; I find myself secretly hoping for a reason to return.
Kudos.

My car was a mess on the inside since I hadn’t cleaned it in a couple of weeks and I have been traveling long distances which makes it inevitable to snack on your way to your destination and drop chips or pieces of bread in between the seat and the console where your hand can no longer reach. They took their time to wax some areas that were not as shiny as the rest of the car. My carpet looks brand new again w no evidence of snacks on it. I read several reviews where people had a great experience on their first time there and the consecutive times were not as pleasant, so I just hope I don’t have to make an addendum to this review later on.

I’m not a frequent reviewer, but this place, I must give a credit. Thy deserve one. Very friendly and kind! I would go back for other service. Thank you.

Andy here knows how to run a great business. I’ve used their services for glass repair/​replacement, as well as full interior and exterior detailing.
There was a minor issue with my glass replacement, and he immediately took care of the problem – no questions asked and no hassles. This is how businesses should be run, i.e. putting the customer first.
As for detailing, they do an excellent job all around. For the location, I challenge you to find a better value for the service.

I had a great experience with Carriage! My window got busted out last week. I tried to go with a very cheap competitor and had a terrible experience. The guy kept saying «I dont know» every time I asked him a question, and ultimately told me he couldn’t do anything since my regulator was messed up. Well I decided to just go to Knapp Chevrolet and get them to do it, but they referred me to Carriage. I went over and Andy was a great help! He confirmed for me that my regulator was the issue, ordered the part, had it there by the next day, and got the whole thing done in a little over an hour. Great guy. I hope I don’t NEED to go by again, but if I ever have another window issue he will be the first person that I call! I definitely recommend this company as one who won’t try to pull any funny business.

Just got my 2014 Mercedes tinted at Carriage Glass & Detail Company. I picked the darkest tint for the back. Very comfortable and nice waiting area with free coffee and a tv. Jose and the team are very professional and prompt.

I got a hand wash at Carriage — I just rolled up without an appointment and they were able to take me right then (10 am on a Tuesday). They worked quickly and were done in less than 30 minutes.
Carriage gets 4 stars because the price was lower than other Montrose hand wash locations (28 $ for the interior basic clean and exterior hand wash — no fabric cleaning). And I’ve paid at least 35 – 50 at other nearby locations. They also allow you to add tip by card (again the most recent place I went to on Gray street did not allow this). I like to leave a few extra dollars in tip since they are out there working in the sun.
They were missing some of the coffee, wifi, TV, outdoor benches that I’ve found useful at other places when waiting 45 minutes for your car back. Also– there were a few streaks on my car from soap and water drippings but nothing so major that I couldn’t overlook it for the price I paid!

We took our car twice. First time, we had an amazing experience. We got the interior and exterior washed and it came out great. It was as if it was brand new.
Today, my wife went again to wash and wax the car, but the attendant at the reception desk said that they don’t wash cars but only do full service and told my wife that Shell has a car wash. If we wanted to take the car to Shell she wouldn’t have bothered coming inside to your establishment. No where on there establishment or website does it say that they only do full interior and exterior.
Find a place with better customer service.

I came here after reading all of the Unilocal reviews and the five stars is well deserved. I had my car detailed with an exterior wash and wax and they restored my car to looking like the day I drove it off the dealer’s lot. Dust, dog hair, dog snot, crusty grease in cup holders, all gone! I waited in the lobby and they worked to get my car ready to take home in 2 hours. Also, free wifi is available so if you have no other choice but to wait.
I don’t know what the market price is for the service I received, but I was actually expecting to pay a lot more. Apparently my car wasn’t too dirty, but for the level of cleanliness and quick service this place is a value.

The Good.
Just picked up my Audi S4 from getting the windshield replaced. They did an excellent job on the windshield and they were over $ 300 cheaper than Safelite; best part is they used a Audi Factory windshield. For the windshield they get 5 stars.
Now for the bad.
Got a regular car wash and my car was not vacuumed out, they were washing a car next to mine and the entire drivers side had water spots all over it. Every single rim was dirty, and to top it off my car has a dent in the rear drivers side panel that was not there previously. I just picked up my car 4 hours ago. I will call them tomorrow and see what they say.

Great place to get your car washed and detailed. A little expensive but it was worth it. My car’s carpet and seats badly needed cleaning and the car needed a quick wash after my round trip to Fort Worth over the weekend. They did a great job with the carpet and seat shampooing, stains that had been there for a few years were gone! They couldn’t get a few stains out on the doors but that was to be expected, some of them were pretty bad. I have an older Toyota but after they finished it looked practically new inside. The detail job inside was great and they hit small details I wasn’t expecting like the inside of my emergency brake cover and bottom sides of my center console. The price was up there at $ 122 for a quick wash (no wax) and carpet/​seat cleaning. I’ve been to other establishments where it was cheaper but again, the quality of the interior detailing was really good and they threw in some quick lessons on how to get some tree sap off of my car which was very nice of them. I highly recommend this business, they do good work.
Now if they could predict the weather… of course it starts to thunderstorm as soon as I pick the car up… And no mention of rain on the news either, figures. I also wish I had taken before and after pics.

If I gave Carriage G&DC any lower than 5 stars, I would be doing them injustice! I had a window of my car broken by some ******** recently and the auto dealership was trying to charge me $ 475 for JUST labor, NOT including the window. WTH are you serious!!! They recommended Carriage and I called while en route and asked for Andy. He quoted me $ 150 to install the window (I purchased the window separately) and said I could drop the car off right then.
3 hours later I get a call that my car is ready to be picked up! They vacuumed the car and the final bill ended up being less than the window itself at $ 125!!! AWESOME. The window was just like new and I made sure it functioned correctly before leaving the lot. These guys aren’t here to try to cheat you out of your money or do a subpar job, they do an excellent job at a great price.

Very great service! I would definitely recommend this place to anyone who gets a chip/​crack in their windshield. My crack was slightly larger than the safe size of a quarter but the guy did a great job in filling it up with resin without worsening the damage (which is highly likely when the crack is larger than a quarter size.)
I was in and out within 20 mins. There is also a nice inside waiting area while they fix your windshield.