Berkeley Eye Center

The front desk is very attentive and helpful. Dr. Momeini is awesome with my pre and post-​op evaluation! Dr. Caplan performed my surgery. It was flawless. Very excellent experience and would highly recommend this site to anyone considering LASIK. Thanks Berkeley Eye!

My only concern after surgery is why I didn’t do it sooner. I would highly recommend Berkley Eye Center, and specifically Dr. Momeni and Dr. Caplan.
My experience with lasik was interesting– I had 3 consultations with various Drs and other surgery centers, very happy I chose Berkley to do my procedure. From the front office manager to the surgery Dr, everyone who works there is phenomenal and genuinely cares for you as a patient. As far as the surgery, I’ve had fantastic results and already have referred 3 friends. I couldn’t speak more highly of Berkley Eye Center or the team of Dr’s I’ve had interactions with.

Excellent care from all the doctors and staff. They are very empathetic to your concerns about LASIK and they take their time to explain the procedures fully. I have been very pleased with my results from my recent surgery. I would highly recommend this center if you are considering LASIK.

Horrible customer service. They couldn’t locate my chart from a previous visit when I went for my follow up visit.
After not having my correct prescribed contact lenses for trial I was told it would take 1 day to receive them. After 3 days of no callback I drove there and found that they had them yet didn’t inform me.
Today I called to order them and got an answering machine that said they would call me back. After 2 hours I called again and got the same message and never received a call back.
I will again have to appear in person to get
Any type of service.

I’ve been going here for years for regular eye exams. Dr. Gloyd is great, very personable. The staff has always been quick and efficient. The technicians in the optical center are great and I have never been disappointed with a pair of glasses.

I was a bit nervous at first to get the lasik procedure but the entire staff at the Houston/​Greenway plaza lasik office were so helpful and nice that all my worries were taken away. Also every appointment that I had which included my consultation, exams, lasik surgery and the follow up the next day were always on time and never had to wait longer then a few minutes for my name to be called. I chose to take advantage of a special offer that Dr. Canseco was having for the 29^th of October for an amazing price of 3,000 for both eyes! Which I’m glad I choose to do, because she was such a nice and caring person and also very knowledgeable at what she does. She guided me through the entire procedure step by step and answered every question I had. After the surgery I immediately was able to see better but was amazed at how crisp and clear I could see the very next morning. The following day felt as if I never had any sort of surgery on my eyes on account that my eyes felt completely fine and without any soreness. I 100% recommend Berkeley Eye center and their entire staff but I especially recommend that everybody take advantage of Dr. Canseco’s special offer that she will be having on Nov. 20^th!

I had the intra-​lase lasik last month with Dr. McQueen. Process was quick and easy with no complications. Worst part about it was the 4 hours of no screen time and a couple days with no makeup. I have ²⁰⁄₂₀ vision now. It cost $ 3521 for the procedure ($ 500 off with VSP insurance) and about $ 250 for the meds. It definitely wasn’t the cheapest option for lasik, but I have used Berkley since I was a kid and wasn’t comfortable with anyone else.

The customer service at this clinic is amazing. I felt really welcomed and at ease. All of my questions were answered. I had lasik done last week and its been the best decision of my life. I felt really comfortable and had no hesitation because of the way I was treated. Another great thing I loved about it was the wait time. I was in and our in about 30 to 45 minutes. I have already been telling all my friends and family where I went and how great of an experience I had.

My first visit here was in 2013 and had a pleasant experience. I went back today for an updated eye exam and picked out a couple of frames. Dr. Bertran was very nice and pleasant to work with as well as Mark Langley, who was very patient with my questions and made sure I understood what I was getting. Highly recommend this place and hope you have the privilege of having Mark help you as well.

Busy place but everyone is respectful, compassionate, and professional. the office is full of joy and is run like a «Swiss clock». Just had cataracts removed from both eyes a week apart and the experience was nothing short of pleasant and comfortable. Typing this review two days after second surgery with no glasses. «I can see clearly now the blur is gone» Just go for it!

I find customer service with the eye technicians to be somewhat aloof, and wait times to see your doctor can be quite long, which has really been a source of irritation in the past. I had Lasik surgery several years ago with Dr. Berkeley and have seen a couple of different doctors on staff since the surgery. For routine exams, etc. I am confident the doctors are excellent. I am just not a big fan of some of the «attitude» of the technicians or the consistently long wait times to be seen by a doctor.
However, the optical department staff are very helpful and friendly. Mark Langley consistently goes out of his way to provide excellent customer service with a smile and positive attitude. Buying glasses/​sunglasses is always an expensive ordeal, but Mark has proven to be super helpful in assisting me with the types of lenses, frames, etc. that suit my needs, as economically as possible. Optical Department gets 5 stars.

Everyone in this office is pretty amazing!
I went for a yearly exam and tests to see if I can get lasik done. (After I researched for a while on this place and others around)
LASIK is the best thing I have ever done in my life!
I had my appointment on a Wednesday, my surgery was scheduled for that Friday 10:30am. My first follow up appointment was on that Saturday at 7:15am less then 24hrs after surgery and I was already seeing better than ²⁰⁄₂₀.
As the minutes… hours…days go by it’s so amazing I feel like I am watching tv in HD just looking at things. I can see so clearly!
We are bird watchers and I have seen a bird that I see often an didn’t realize how much texture and detail it had. (That was without my binoculars)
Highly recommend Berkeley eye center for all your eye needs. Everyone is very friendly and know their stuff. I don’t know what else to say other than «just go!» :)

The staff at Berkeley is excellent! I had my lasik surgery at Berkeley two years ago and my vision is still great. I had multiple follow up appointments and I felt taken care of each time I visited. My recent visit was for my «2 year follow up» exam and although I did wait to be seen a little longer than usual, everyone was so friendly that I didn’t mind so much. As long as I live in Houston this is where I’ll go for eye appointments.

Dr. Caplan is such a great Doctor!
He did my lens replacement surgery!
Totally recommend Dr. Caplan.

Awesome facility and amazing staff! Highly recommend!

Very rarely do I write reviews on these websites. However, the professionalism and care that I received throughout the process of having LASIK performed at Berkely Eye Center deserves recognition.
I had been wanting to have the procedure for a number of years and selected Berkely after doing minor research online. I came in for the free consultation and after a few trips to and from the doctor was confirmed as a candidate. All of these appointments were scheduled when I was available and at no time did I feel rushed.
Prior to my procedure the doctors noticed a small hole in my retina which they assured me was something that was completely normal for people with my level of nearsightedness. My condition did require a short procedure before LASIK however. But the availability of their retina specialist combined with their friendly staff allowed me to get scheduled in within the 3 days before my procedure.
The day of my LASIK procedure I assume was as good as it can go. Every symptom they described I would have after the procedure happened just as the doctors said it would. The day after the procedure I was seening ²⁰⁄₂₀ and went out for crawfish with my friends. (although I was carefull not to get any juices in my eye)
Teh 5 day follow up appointment confirmed that I was seeing better than ²⁰⁄₂₀ and I experience minor dryness from time to time but nothing noticeably uncomfortable.
I highly recommend Berkely if you’re thinking about LASIK. Anyone can do the procedure. What you’re paying for with them is the good people that will take care of you and help you through the process. And they are worth the money

UPDATE: they really know how to fix a problem. They called me to schedule a new appointment the next week, met with the director and have been very welcoming. Bad things happen, is the way you handle the situation that matters and Berkeley Eye Center has been great at that.
You will never be seen at the time your appointment is, just get there 30min late. The receptionists are pretty much useless and they will tell you that you are being assisted late because there is an emergency. How can there be an emergency if I am the only person in the waiting area and it’s 7:30 AM? That doctors are okay, I went for a contact sipping that was never resolved after city appointment. They would not know how to solve my problem. I will never go back again.

My visits at Berkeley Eye Center have always been extremely pleasant. Customer service is great, waiting time is short and everyone always has a smile on their face and a willingness to help.
Dr. Garza was very helpful, he took his time with my examination, explained everything thoroughly and answered any questions I had. This place is highly recommended if you want great service with great doctors and staff.

I have nothing but great things to say about Berkeley Eye Center. Very attentive and willing to work with my issues. I had my LASIK procedure a little over 2 years ago and needed an enhancement (my eyesight was pretty awful). In that time, I had personal issues (had a baby and breastfeeding) and complications that prevented me from having my enhancement earlier. They were more than willing to work with me through it all and I just finished my enhancement last Friday. The results have been great. Every doctor that I have worked with at this location has been great. The staff have all been friendly as well. Would highly recommend.

I normally don’t put reviews for medical establishments because I don’t want you going there. My fantastic doctors and dentists are hard enough to get into without the whole world knowing about them.
For optometry, however, I make an exception. I love this place. The staff is professional and friendly from start to finish – from the front desk staff, to the technicians, to the doctor, to the optical lab. I even had a resident (or medical student) spend some extra time on an eye exam – teaching facilities are the best in my book.
The selection of eyewear is extensive and pretty impressive. Unfortunately, I tend to gravitate to something with excellent fit and comfort first, but also something rather stylish. I then find out that it’s a designer brand (with the designer price tag). But thinking about it, this is going to be seen by everyone, every time they look at your face the next few years. One needs to consider when purchasing that it is a more important accoutrement than a pair of shoes or a piece of jewelry.
How many fingers am I holding up? Two thumbs. If you can’t see them, then get yourself some glasses.