Able Auto Glass

Super friendly and did a great job fixing a quarter sized crack in my windshield. I will definitely go back if I have another auto glass incident!

Great and friendly service! My windshield had a chip from a rock and you can’t even tell where it was anymore. I’ll definitely be coming back if anything happens to my car windows and referring fringe here.

One awesome perk of living in the dodgy end of Houston is the frequent car break-​ins. I left the gym one evening to find my front passenger window shattered, with glass shards all over the inside of my car, thanks to Houston’s finest. Luckily, I found Able Auto Glass through Unilocal and decided to get my vehicle fixed here after getting a very reasonable quote over the phone. I took my car in on a Wednesday afternoon around 330 pm and it was fixed and ready to pick up in 2 hours. Amazingly fast service and very reasonable pricing! There were no add-​on or «necessary repairs» that often drives up the initial quote by a couple hundred dollars. I’ll definitely be bringing my car back here after the next inevitable break-​in! *knock on wood*

Amazing place! Better quality and price than safelite! Also the owners are just so lovely! They are so very nice!

Customer service is A-​1! Deborah and Chris are super nice. Gave me a fair quote and the work was done pretty quickly. Deborah drove me home and picked me up when my car was ready. I would return and recommend.

I came here to have the windshield fixed for a rock chip. Not only Chris did an excellent job at fixing it, but I received also wonderful customer service. Within seconds after dropping the car, his wife was there to give me a ride back to work. I had chance to talk to them and they are really nice people. I warmly suggest this business!

This review was long due! When my car windshield bore a 10inch crack, I looked up glass repair service shops in Houston. Based on relatively few but exceedingly great reviews on Unilocal and a friend who liked their page on FB, I gave it a shot. I contacted Able auto via the ‘contact us’ form on the website. Honestly, I did not except such a quick response on a Friday! Deborah was very nice and wrote back to me even on a weekend. When I got there, Chris came up to me and inspected the car. He was very courteous and escorted me inside their home and offered me something to drink. It took about three hours for the the windshield replacement. Meanwhile, I got a ride home as I live very close by and didn’t want to wait so long. Deborah was super sweet and let me play with her cat! She told me that Chris first started his business by repairing chips and cracks. For all those who worry about the location, I’d get there while the sun is still shining. Those who live in the Medical Center definitely know that the location is not safe.

«Yay, I have a huge crack!»
Said no one ever.
So, lately, my car has been beat up by nature (a rock with the power of Thor’s hammer) or jerks that hit the side of my car, because they are driving erratically. The whole nature thing, though, I took kinda personally. I have sucky insurance and I have to offer my firstborn child for my insurance to want to fix anything, so I was on my own looking for an auto glass repair or replacement.
The place my insurance suggested, the guy wanted to basically what amounted was my kidneys on the black market. No, thank you. I was on my own and thanks to Unilocal,I found this place.
Some things to note, I don’t understand other reviews that talk about the fact that this place is located in a scary location. I’ve worked in the East End, in actual sketchy places. The shop looks industrial, that’s about it. Plus, I live fairly close in a nice area, which most people would say isn’t sketchy. Does it look fancy? No, but sketchy? Nah.
They have a little room for you to wait in and offer drinks. There’s a book shelf with random books of interest, magazines, and a tv. I brought a book personally, because I like to entertain myself and read, as I don’t have a lot of time to do that on my own during the work year. They offered a ride, but I chose to stay. It made more sense for me, especially as I knew I didn’t have a way to get back and I just felt weird about asking for a ride back. That’s more on me than anything else. Another interesting thing to note, the art in the waiting room is for sale, in case you like it. It was neat to see that there, as that was a trend I mostly saw at coffee shops. Anyways…
Chris and Deborah are both extremely nice, darling people. I had met up with them two weeks prior, to see if my windshield could be fixed, but they told me the crack was too long. I had to try. I couldn’t fix it then, and finally I was able to fix it. At that first meeting, I was able to just talk with them casually, and I was instantly won over by their authenticity and down to earth personalities. They’re freaking cute. It’s really refreshing to see the fabled, «mom and pop,» shop. I didn’t think they existed, quite frankly, something more of legend. She talked about the quote and other little tidbits. I find it hard to believe someone won’t like them.
So, on to my repair today. Chris would occasionally ask if I wanted to see certain parts of the repair process and I liked being involved from an observer point of view. It’s easy to think most mechanics/​body shop guys just make up stuff, as they have you wait and never show you anything. He would tell me a few neat things and show me what to expect with regards to my car windshield repair. Apparently my car has this annoying plastic feature that warps over time and he was cool enough to warn me about that. It was there mostly for aesthetics than actually serving any useful purpose.
The whole process took maybe 2 – 3 hours, but it looked great in the end. They even offered to take one of those cute pictures, but I declined. I would have, but it’s like 102 and my hair is curly and was frizzed out. That isn’t the best impression this business needs, a girl with crazy-​looking hair smiling. Would you trust a girl with crazy frizzy looking hair? Heck no, they deserve a picture with a girl with semi frizzy hair.
They’re nice people, the customer service is amazing, and they do a good job. They even transfer the stickers. I’m going to test out the EZ tag today. I won’t blame them if it no longer works as EZ tag swears upon, (what Harris County and Fort Bend?) that the removal of the sticker will cause it to not work anymore. I’ll leave a hint on their page to let you know the results of that.
As for the important stuff, I say if you look cute and not like something that would be placed on a meme for bad fashion, go take the picture. I would have, but again, the curly-​hair struggle is real.
While I don’t want to come back to them, (because really who is happy about shopping for auto glass?), I would definitely return in case nature and rocks decide to terrorize my car again.

Quick, professional and friendly. They were able to work with me on my schedule and even offered to give me a ride. They were able to get a replacement windshield for my 20 year old jeep and get it installed in less than 48 hours.

Had a small chip in my glass and these guys fixed it no problem. Super friendly staff that took me right in and had me back out on the road quickly. Definitely recommend getting your windshield fixed here. Thanks!

Great service all the way around — my rock chip is gone. They reminded me insurance could cover so I called my insurance company while they completed the work (I was prepared to pay cash) and my insurance did the claim right then. I arrived at my appointment time (which I had to reschedule three times due to the glass getting wet — no charges or complaints from them) — they got me right in. Convenient for the med center area. And a very friendly cat who kept me company the entire time :)

It’s easy to see why people love this little place run by Chris and Deborah. My car got the passenger window completely smashed, which also affected the actuator (it made an awful loud noise when locked). It had to stay for several days because the insurance adjuster took her time, but Deborah kept calling them and updating us.
It’s true the place is a bit hard to find, but it’s close to the 610 and only 5 minutes from a nearby Enterprise car rental place (which I also recommend). I was very appreciative when Deborah gave me a ride back to the shop when I had to return the rental car. By then it was already dark and I had unfortunately misplaced my car key, but she quickly got me a flashlight to help me find the key.
The job itself was perfectly done. Chris explained clearly what needed to be done and why, adding a video for detail… What else could you possibly wish for?

Whenever I have to do anything with my car… I get nervous.
It’s hard to find the right people and trust them with your vehicle and hope that they communicate what they are doing.
Well, tell you what – I work in Katy, live by Heights and I drove here several times and it’s definitely not because of the convenience in location.
These people know what they are doing and for that – I’ll drive any where for a trusted professional to work on my car!
It wasn’t just the reviews on Unilocal that attracted me to them – it’s that the staff have a collection of pictures and videos that show their work! I found a video on FJ Cruiser and was hooked! It’s hard to find someone familiar with your vehicle and I’ve had such bad luck with people screwing up on my car, but they really, truly, blew me away!
Came in to replace my windshield AND the top piece on my FJ Cruiser flew off a few days ago (long story) and well, while replacing the windshield, they helped me identify the part (s) I needed to get the car whole again! They didn’t have to do that, but they did because they rock!
They ALWAYS stayed in touch with me and would not continue working on my car unless they had my full consent to proceed (whenever there was something unexpected – I tell you, my car was a mess)!
Highly recommend this place. The people are great, knowledgable, and friendly.
…if you doubt the reviews… then you’ve got to be crazy! I’ve been on Unilocal for a while and I’ve never seen such a record like this. These people continue to receive 5 stars for good reason – they are the best at what they do!
Thank you Able!

The service at Able Auto Glass is unmatched. Chris & Deborah are great people. They take their time and make sure everything is taken care of. I highly recommend anyone that needs automobile window work to go see them.

So a little bit torn between 4 or 5 stars, but finally decided on 5. I’ll start with the cons first:
— The location is a little sketch. It took me a second to get out of my car when I looked around. But Chris walked up to my car and was so nice so I got out.
— They have a cute little seating area with a TV inside that is attached to Deb’s office. However, they have a little black cat running around and I am allergic so I spent the most of my time sneezing and rubbing my eyes. I would have walked outside, but it was like, 100 degrees.
Pros:
— The customer service was phenomenal. They are both just so nice and made me feel very comfortable.
— The actual job itself was great as well. Chris was quick with the crack on my windshield, and you can’t see a thing anymore.
Although I was a little uncomfortable in the environment, the customer service and actual work was great!

Love this place. It’s located in a bit of a sketchy area, but Chris and Deborah are both wonderful people who do fantastic work and know their craft. Can’t recommend them highly enough.

The best quality of work and customer service we have ever had. The windshield replacement looks like it was done in the factory. Chris and Deborah are very hands-​on and make sure that you get the best windshield even if it means extra work for them. We definitely recommend this place for all your windshield needs.

Summary:
¹⁰⁄₁₀. A+++. Double thumps up. !!!
Great service.
Please don’t get fooled for other places.
This is a very nice family own business.
Details:
I wish there were more stars to give them rating.
Polite and humble staff.
LISTENS to your issues and concern.
Will give you right advise even if they loose business.
Detail in job.
They value your time.
Please please please they deserve extra tip too.

Fantastic place. It has a mom and pop shop feel. I thought the service was fantastic and chris and Deborah were some of the nicest people I have ever met.

You know what they say. Never follow a large vehicle or truck too closely because you WILL get a rock chip on your windshield. I had to learn it the hard way wamp wamp :(So the first thing I did was go on Unilocal to look for a good repair shop. I stumbled across Able Auto Glass. I’m not going to lie, I was a bit doubtful because there weren’t that many reviews. Lets just say, I will never doubt a business again based on the small amount of reviews.
The owners Chris and Deb were awesome and they did an excellent job on the rock chip. Chris took his time and didn’t rush things even though they were about to close. Super cute and nice couple. Made you feel very welcome in their little shop. Chris made sure that I had something to do during the wait and told me that I could watch something on their netflix account if I didn’t want to watch boring old cable. How cool is that?
I’m beyond satisfied with the quality of their work. And to think I almost settled for one of those tents on the side of the road? What was I thinking?! I’m so glad I came here.