Maison Deville Nursing Home

My grandmother was at this facility. Disgusting! Incompetent! Uncaring!
The whole place smelled like feces. Her bathroom was not cleaned in over two weeks. When we asked for her room to be mopped, the mop smelled like it had toilet water on it. My family gagged and could barely stand it.
My grandmother was immobile due to a fall, but her mind was completely fine. When she complained about anything they would laugh at her like she was crazy.
On her way to dialysis one morning she was dragged from her wheelchair into the car. She sustained more injuries that set her back weeks of physical therapy. She was no longer able to stand on her own or take the few steps she had been taking.
The last straw was when we arrived to her room one morning and each leg was as big as her body and were leaking fluid. We alerted the head nurse and he told us she must have urinated on herself. When we informed him she did not urinate due to dialysis, he argued with us and said she was just sweating. We called her primary care doctor ourselves because thankfully she was a family friend. We were told to rush her to the nearest emergency room despite the refusal of the nursing home.
My grandmother was in the hospital for four days due to a severe infection. Had we not called 911 ourselves, she would have laid there in excruciating pain and would have died within days of heart failure. From the hospital we had her moved to another nursing home.
BE ADVISED: MAISON DEVILLE IS A DANGEROUS PLACE TO HAVE YOUR LOVED ONES!!!