Barker Honda

I live in California and found a vehicle that I was interested in buying from this dealership. After talking to the sales person and getting everything ready to purchase the vehicle I find out that they had sold the car. I was never notified nor was I given a call to tell me that the car was sold. Spoke to the manager and she was rude and no customer service. So much for southern confer. I would never want to deal with this dealership again and hope others would choose wisely.

I really hope to not step foot into another dealership to buy a car for the next 10yrs. And this is why I bought my third Honda. All bought from Barker Honda. My experience with the first two was too long ago to remember if it was good or bad. So let’s focus on this experience. I was interested in a 2015 CRV. Test drove it an hour before closing, really liked it, now to see what I can get for it.
Long story short, I got a good deal, they took my crappy car off my hands and I drove home feeling safe in my new car.
Problems …um let’s call them irritants…
1. Get rid of that girl who answers the phone. She’s a miserable person on the inside. Just call, you’ll see what I mean.
2. No car wash even though Jason told Harry to schedule the appointment. It was late and everyone was ready to leave… WTH, I can wash my own new car, right?
3. I had to get my own inspection sticker. Why? Because it was late and everyone in the service department went home. Was told a check for $ 10 would be mailed but it’s been nearly 3 weeks. Ah well it’s done. And I threw in an extra $ 10 and got the 2 year sticker.
The sticker was an inconvenience that I would have liked to avoid but my usual guy who I always go to boosted my confidence in my decision by saying, «Look at this, a brand new Honda. When you suppose you’ll ever break this in?»
10yrs Mr Chauvin. 10 years.

After confirming with the dealership by phone that the vehicle was on the property we made a trip from New Orleans to Houma only to find out they the car was not on the property but rather at a service shop a mile away. We then went with the salesman to view the vehicle at the service shop. The vehicle could not be taken for a test drive because the window seal would not allow the car to close. The salesman then asked if we wanted to draw up the paperwork for the sale. We advised that we wanted to test drive the car before we sign the final sales papers which he was agreeable to. This was in a Friday and the part was going to be in to repair the vehicle on Monday. We placed a call to the dealership on Monday, Tuesday and Wednesday when we finally was able to speak to someone to confirm that they received the car back and it was available to test drive if we wanted to come back. So we did.
We made the drive back from New Orleans to Houma for a second time and without any prior telephone call or alert was told when we pulled up that they accepted a deposit on the vehicle that we called in regards to and made two separate trips to come test drive and purchase. Never once were we told that they would accept a deposit to hold the vehicle but rather simply wanted to execute sales papers. So after leave work early, TWICE, and making the drive from New Orleans to Houma, the vehicle was sold without any notice, option, or professional courtesy. Absolutely a deplorable dealership to do business with. Stay away from this dealership. If you’re from outside of Houma, definitely do not waste you time or energy with a couple that conducts business as unprofessional as this dealership. My time will certainly not be wasted on Barker Honda ever again.

Took my car there twice to get service done. I was used to get a free car wash at my previous dealership in FL and for my surprise my car came back as dirty as it was before.
We made an appt at 9:00AM the second time, dropped the car and they said it would take a couple of hours. 4 hours later I call them to get my car because I have an appt and need my car, Jason tells me they are going as fast as they can. Then I asked if they had a rental, he said yes but I have to pay $ 25. Seriously?!?
Then 5 minutes later they called saying the car was ready. Absolutely ridiculous!
Did they get the job done? Yes. But their customer service is horrible.
I am looking forward to getting a different make very soon.