The West Gate Security Storage

Moved to the area a year ago and were initially pleased with what seemed to be adequate security for our small travel trailer. There are cameras and tall fencing topped with barb wire and no junk areas or piles. That stated when we went to get our trailer recently the cables to the battery had been cut and the battery stolen. We immediately went to the office to report. Two people in the office and one was attentive. The other seemed to care less. It has been over a week and no response from management. Today Went to office and reported again with displeasure in how this was handled. Response was very apologetic and seemingly sympathetic. I did state I would be making a police report. Unhappy!