T & T Tinting Specialists Inc

Really BAD customer service! Called for a price quote after giving very detailed information, organized a drop off and asked a friend to pick me up while work was to be performed. They realized THEY made a mistake and changed their price by 300% and was only going to give 10% discount to make up for THEIR mistake. Mind you I was a repeat customer that had brought FIVE other automobiles for service. Poor poor poor service relations…

KEKAULIKE was very helpful! She took the time to explain very tint option that they offer and the benefits of each! She took into account what type of car I had and really tried to show me how my car would look with each option. She also allowed me to look at the cars being tinted to see how it looks on actual cars. Very friendly! I am very satisfied with the tint job and the customer service! I’m glad that I decided to get my car tinted by them!

Too expensive! Their standard tint was $ 60 more than other places I’ve called. And the ceramic tint was $ 150 more than other places I’ve called.

Unko Tommy and his crew are the best! The customer service is amazing, they are so nice and treat you like family.
We got the ceramic tint and the air 80 heat blocker. I could feel the difference in the temperature when I got in the car! The car is so much cooler and the UV rays are blocked.
The car also looks amazing!
They said to give it about 4 hours, the car was done in 3. I definitely recommend going there for all you car and house tinting needs!
Spent my time hanging out in the waiting room, it is comfy, cool, and has free wifi and a tv!

I would like to say thank you to T&T Tinting for the wonderful job that they did on our house.
I would like to say a special thank you to Jared, our estimator and Sean, our installer. From start to finish they were kind, knowledgeable, and hard working. Both are exemplary examples of fantastic customer service.
Jared showed up well prepared and walked me through the whole process, showed me all the samples and explained why a certain tint would be best for our wants and needs. So glad we had him.
Sean showed up early for our install and was ready to work. He worked his okole off in the blazing and humid weather without complaint and worked hard and fast. The final result is fantastic and we could not be happier.
We would certainly use T&T again for our future tinting needs. Thank you T&T, Jared and Sean! :)

Today, 7÷21÷2015 I came in to the shop to see if I could get a warranty due to my passenger side window. The lady was very helpful in inspecting my car and seeing if I could get it done that day. The guys looked booked with cars but we’re still able to take my car in. They completed it within 30min and it came out good as new. I just wanna thank everyone who I talked to because you guys gave such great hospitality. Big mahalos to the front desk receptionist that was very helpful again. Keep up the great work

Good service and so far a great product. Nothing exceptional, an average experience overall. Wish they took a little more time explaining things rather than getting me in and out so they could get to the next customer. It took me 3 days from start to finish to get my tinting for a van which wasn’t their fault. Looked online and found Al’s tinting and T&T tinting were the only 2 real contenders. Went with T&T because they had a great product with lifetime nationwide guarantee and seemed easy to work with.
I called and they were able to fit me in same day, but I had to schedule 2 days out due to my schedule which they were able to do.
Took the car in on Friday morning at opening at 8am and they gave me a military discount with my ID. They called 5 hours later saying it was done, maybe because I told them I’ll be back later in the day, and I got it.
I couldn’t roll down the windows for two days which was surprisingly hard and the moisture bubbles are gone. So now I have technically legal tinted windows and the heat isn’t as bad in my car.

The crew at T&T is the best! My family has been coming here to tint all of our cars & we never leave disappointed. Came in to get an estimate & was greeted by Paula & Kekaulike. Both ladies were so friendly and eager to help us. Rarely do you meet wonderful people who genuinely have your best interest at hand. After a few minutes of talking we were informed there was a cancellation & lucky for us they offered the vacant spot. Score! The staff was very friendly, professional & extremely helpful. While waiting for my car, Keakau (she is such a gem) made us some coffee. Such excellent customer service, we felt like VIPs in there lol! Since I didn’t expect to get my car tinted the same day it was dirty. One of the guys (Dru) washed it for me. Totally did not expect that. They definitely took care of us & I would recommend them to anyone without a doubt. Mahalo T&T!

I have to say, T&T Tinting, YOU GUYS ARE AWESOME!!! Yesterday morning, I used the «free estimate» link on your website. I was a little disappointed that I never received an email by close of business with a quote. However, this morning I called at 730am (they don’t open until 8am) and Cindy answered the phone. I explained to her I never got an email for a quote. Cindy replied the shop doesn’t open until 8am, but she’ll look for my email inquiry and call me back when she finds it. I instead asked for a quote over the phone (I knew exactly what I wanted, which was FormulaOne Pinnacle Series all the way around) and she didn’t hesitate and gave me a quote plus honored the eprice I would have gotten through the website estimate. She said I could come in at 11am. I was hoping to get it done asap. She said 2 appts were no shows, so if I could come now, my truck would be done by lunchtime. I said «Im on my way». Long story short, I checked my truck in at about 830am and it was done before 10am.
I was so impressed by the finished product and installation. I was even more impressed by the customer service I received from Cindy, Kekaulike, and the gentlemen that checked my car in (sorry I don’t remember his name).
My brand new truck was clean, nothing damaged, nothing scratched or dirtied. No pooling water or evidence of wetness on the door panels. Also, the door panels were securely re-​attached (as they had to remove them for the install).
Overall, all I can say is that I am so happy that I went to T&T Tinting this morning instead of a competitor (who shall remain nameless) that suggested I go with a Tint Film *cough* Solar Gard bonded metallic *cough* I wasn’t all that crazy about (even though cheaper with what I got at T&T). The difference in price was very small and I got the product I truly wanted. The customer service is Top Notch and I will recommend friends and family to go there if/​when they need tint on their vehicle (s).

Super friendly and professional staff! I had tried setting an appointment initially with another tinting company in town and it was very difficult to have one scheduled. I ended up calling T&T for an appointment instead and I’m glad I did! I had the tint replaced on my front two windows in about an hour. Very happy with the service and would definitely recommend!

I’m more than mad. I purchased my car in 2010 and this car is a 2007. At the time of purchase the back window tint was already bubbling and since then it’s gotten worse. The car did not have any papers for the tinting job. It was done by T&T Tinting Specialists. I have their formula one sticker that covers a lifetime warranty but because we do not have the receipt (as mentioned before, the car did not come with it) and we are unable to get the previous owner’s name because the dealership is unable to release that kind of information to us these «specialists» can’t honor their warranty. All I want is for them to remove it, it is their crappy work so that I can pass my safety check but they want to charge me $ 90 to remove their mess up! I’m mad because when I called this past Friday their receptionist told me that as long as I have the formula one sticker the removal and retinting would be covered. When we get there the receptionist sarcastically laughs and says «yeah you’re not gonna get a safety check with that!» HA joke is on you! Your company sticker is on my window! What kind of sham business is this? What a waste of my time!
In response to Tommy’s response:
I still think that regardless of the warranty or not, there should still be some responsibility or action taken. It’s a simple procedure to remove the tint from the back window, your company sticker is on my car. If I go around driving with those bubbles, what do you think potential customers will think? Of course they are going to think that T&T Tinting sucks and that is bad business for you guys. At least have a decent sense of pride and remove the tint rather than trying to squeeze money out of us. Also as previously mentioned on your facebook page, please retrain your receptionists because I really do not appreciate receiving false information and wasting my time. If your receptionist did not understand what I was saying then all is forgiven, but I made sure to explain my situation thoroughly to her.

Aloha TnT Ohana,
Mahalo for your great work & quick service today. I was out in an hour with your expert and speedy service and Mahalo for the wi-​fi while I waited and worked. I managed to get some work done but you guys were so fast, I never do too much! The check-​in service was fast and easy as the two lovely ladies were very friendly and professional. They never hesitated to answer any questions I had and was very helpful in determining exactly what I wanted.
The techs were very friendly and excellent at finding and informing me of blemishes that my car already had before they began their work. They are meticulous and really look out for their clients.
I really appreciate the heavy discount for return clients. This is my third car in 12 years done at TnT and I never hesitate to consider them first all the time. When pricing around initially, I was given their retail rate yesterday which made me to consider a saving period of 2 months but when I mentioned I was a return client, I was pleasantly surprised with a heavy discount which sealed the deal and allowed me to make an appointment for the next day. The lady on the phone was very pleasant and accommodating.
Mahalo nui TnT Tinting!
2006 Cadillac DTS
Formula One Pinnacle Ceramic @ 35%
8 am appointment completed in 1 hour
Past cars done at TnT:
2000 Ford Focus Wagon
2005 Chevy Impala
Braddah Kalani

Excellent customer service! The front desk was very helpful and nice. Went above and beyond helping us

So here’s what I experienced. Never got the chance to go and get my car tinted. I set an appt online & I got the reservation saying someone will be calling me to confirm… nothing so I called them and the lady rude and pretty much calling me a liar saying I never did. She Finally got on the computer after saying yes I did numerous times and wouldn’t you know there was my reservation. then she’s like «oh well there’s no way and you’ll have to reschedule». My thing is if the lady was nicer and had been better at her customer service skills I wouldn’t have mind waiting for what she said over a WEEK to get my car tinted. Guess I will try another shop. Thank you.

This is the first tint job I ever had done, but I am very satisfied with the job that they did. I just walked in to get pricing and the receptionist showed me some of the options that were available to me, as I will be moving to CA and I wanted to make sure that my car would still be legal to drive. As I was deciding on which one to go with the receptionist told me of internet specials that they had. I went on my phone and requested a quote and boom; I got about $ 50 off the ceramic tint. I went ahead and scheduled an appointment at 8:00AM the next day to get the tint done.
The next day right at 8:00AM they opened shop. They did the first inspection of the car and it being a brand new vehicle there was no dents or dings. They drove it in and I loved that you can watch them do the instillation about 2 feet away if you have the time. They did tell me that it would take four hours to do it, but since I cleared my schedule for the day I just watched them as they worked. They were very quick, precise, and professional with my car. In about 2 hours they were done and I was checking it over. On one corner of the driver side window I saw a small bump and pointed it out, and they fixed it up right away. I paid them about $ 3 more then the estimate but I figured that was tax.
It’s been a few days after the install everything still holding on great even with me opening and closing the windows. I can tell the car is a lot cooler when parked and sitting in the sun, and it was well worth the money.

I highly recommend T&T TINTING. To anyone looking for a place to tint your car, home, or business windows. With 30+ years in the business Tommy and his staff are professionals. They offer the best legal tint in the world exclusively here at T&T. Formula one for cars and Vista films for home and business! All come with a lifetime warranty! I am a very satisfied returning customer of T&T.

My Dad got his Car tinted at TNT Tinting about 15 years ago and the Tint had a life time warranty. So we had to have the back window changed and it was done in only 1 ½ hours time and at NO COST!!! Thank you Tommy Silva and the whole TNT Staff. Great service and a Great Customer Lounge with Free WIFI etc!!!
Ill definitely have my next car Tinted at TNT!

Was stoked to get a new car. Was not stoked to have a pool of water inside the car upon pickup at TNT– wet seats, pooling in the rear speakers and rear dash. When I asked to speak to a manager, the «VP» said, «Well at least the tint is professional.» If you take your car to these guys, make sure you ask them to tape it up!

We have never tinted auto windows before. We had many questions. Each question was addressed and completely answered. The staff we dealt with was delightful and helpful. We chose to wait while our car was fitted. The waiting room facility (see photo) is warm, clean and welcoming. Coffee, a vending machine, television with remote, and free wifi are available. The vending machine has snacks as well as tunafish, popcorn and similar items. The staff member said to let her know if we wanted anything heated up.
We expected to wait 3 to 4 hours. Our car was brought inside immediately. The work was completed in 2 ½ hours. The working floor (see photo) resembles a new car dealer showroom. It is bright and sparkling clean. The heat reduction inside of the car was immediately noticeable. We are pleased.

I would recommend visiting their website,
, to gather information on their various services, locations, as well as the types of tint they offer to customers.
NOTE: I also recommend obtaining an online estimate (e-​price) from their website as well, as there will be some kind of discount depending on the type of tint you choose for your vehicle. Just make sure to remember to print out the online estimate on the day of your appointment as this price cannot be redeemed or used after the work has been completed.
I’ll just provide the main points from my recent experience in having my car tinted with T&T Tinting:
1) I would suggest making an appointment online instead of calling… I wish I had. When I had called to make the appointment, I just found the receptionist to be slightly sassy on the phone. I’m not sure if she was having a bad day or not, but I feel she didn’t have to be so unprofessional on the phone. I have to admit I almost canceled my appointment because I was so turned off by her attitude.
2) I forgot to inform the receptionist I had an e-​price when I made the appointment, so I emailed them to ask if I could still redeem the e-​price (I honestly didn’t want to call them again). I received a very polite response from a customer service representative who informed me I could still use the e-​price but to make sure to print out the email and bring it with me on the day of my appointment. He was kind enough to offer to email or call him if I had any more questions, and I certainly appreciated this after my experience with the sassy receptionist.
3) If you’re not sure of what tint to choose, they have samples of the tint on the window in the customer service area near the cashier/​check-​in desk. Also, I believe if you make your appointment online, you are able to request samples in the mail as well.
4) I would also suggest showing up for your appointment on time since the tinting process takes 3 – 4 hours. If you choose not to wait for your car, they will kindly call you when it’s ready to be picked up.
5) You can either pay when you check in or when you pick up your car.
6) A customer service representative will inspect your car with you for any existing dents or any kind of damage that is present on or in the car prior to having it tinted.
I assume this process is just to point out any type of dents/​scratches/​etc., so they are not liable when the car is picked up.
Overall, it was a somewhat positive experience and the car was ready in roughly 2.5 hours.
Bottom Line: A satisfactory experience to some extent.