Subway

Hmmmmm thinking of healthy foods to eat? duhhhh subway! lol they have sooo many choices to choose from! i always get their tuna, turkey OR black forest ham with turkey. when you decide on your choice, you need to choose what kind of bread to get. i get the wheat bread. there’s different kinds to choose from. then they ask you if you want your sandwich toasted. (say yes!) so much better when its toasted & warm. yum! then you need to select your veggies. so much selections to choose from! there’s lettuce, spinach, broccoli, tomatoes, pickles, jalapenos, cucumbers, onions, sweet onions and olives. you also get to choose what kind of sauce you want on your sandwich. there is light mayo, mayo, mustard, vinegar, salt & peppar. they wrap & put your sandwich together in front of you! so you know your sandwich is good and fresh! dont worry they wear gloves! they also have soups, cookies and chips.

If I could give this rating 0 stars I would. The customer service tonight sucked. The elderly women should retire if they give off the impression that they hate their job and every customer that walks in.
As I was saying the vegetables I wanted on my sandwich, the lady started putting vegetables that I didn’t want. Secondly, the employees started talking bad about us in Filipino under their breath and mind you we understand, so of course we heard everything they were saying (they also roll their eyes way too much). Lastly, I wanted to order cookies, and as I was telling her which two I wanted, she put her hand up in a way that she was telling me to shut up and wait. HOW RUDE IS THAT?
I also noticed how rude the other employee was to the person she was helping. It was hard for him to understand because how soft you’re talking but that doesn’t give you the right to yell at him. It was as if you were annoyed and just wanted to hurry up so you can go back to cleaning up the store an hour early before you actually close.
The quality of the food was okay, same ol’ subway sandwich but the rude customer service just turned me off.
Please reevaluate the way your employees treat their customers and maybe people might enjoy their visit.

I decided to try the mobile order for the first time, and was so happy when I walked in to pick up my sandwich because there was a really long line…
Unfortunately they forgot to put ham in my HAM sandwich!!! Seriously… When I call to tell them they were wrong, she keeps repeating «bring back the sandwich» about 6 times, while I’m trying to ask questions like, «do you keep track of mobile orders?» Or «can you write me name down so when I come in I don’t have to wait?» But no… every question was answered with «bring back the sandwich»
I wonder if the people that work there know how to read or just want the mobile app to fail so the people can just wait in line all the time… so much for convenience. So annoying

Although they toasted my foot-​long BMT without asking me first, they are the only one of three locations that answered the phone when I called today. Staff is friendly and efficient.

This place used to be my go to subway, but my last visit was a disappointment. First off, instead of me letting the worker know what I wanted on my sandwich she started to put things on it and even chose the bread. I had to let her know I didn’t want that bread and cheese she chose.
Secondly, I asked for my sandwich to be toasted. She put it in the toaster but didn’t toast it. Weird.
And lastly, she told me they didn’t have spinach and some other veggies I asked for. she said they ran out.
I’m not complaining about her in particular but just the service.
Subway needs their employees to be retrained.

TERRIBLE! Got food poisoning from my 6in ham sandwich. I used to work at a subway and they are clearly not following protocol on food temperatures, storage and/​or expirations. I don’t even want to leave a star after my two day episode but I’m required to make a post!

NEVER AGAIN! Huge roach crawling on the wall when I was dining in. Ugh soo gross! I left real quick.

Food is great. Always a go to option
This specific location EW
Employees booooo!
Mean and ignorant, rolling their eyes and talking crap in filipino.
Found plastic in my food! Nasty.

subway-​Kamehameha Shopping center.
went today, August 20,2014 about 1 pm. three women working. ask a question, get rolling eyes and attitude. the rolling of the eyes was response to all of our questions. there were five of us. maybe people in Kalihi don’t complain and can take this kind of treatment. but these women would not last anywhere else.
I wish we had gone to Panda next door. the owner/​manager here needs to send in undercover customers. Or he needs to be on the job. but, it was busy so why should they care. Never again for this shop and we will tell as many people as we can.

I usually come here in the evenings. And there is a wonderful young, smart, courteous man who works there and gets my order right no matter what I ask him to do. He gets five stars and single handedly saved this subway from receiving a one star review. But I’ve come here during the day and there is a lady who works there who can’t even follow simple instructions. Hello, earth to subway lady! When I tell you everything but onions, why do you put onions on? When I tell you salt and pepper only, why do you put parmesan cheese on? It’s not even the same color! I suggest you try to come here in the evenings to avoid the daytime space cadet.

I come here once a week for lunch. The ladies that work here all seem hardworking and really nice. One even knows my order by heart. I order a chopped salad and they always seem to take the extra effort with it. At other subways they just throw half-​chopped veggies in, but not here. My only complaint is that they no longer carry the apple chips– just the regular selection of Doritos.

Shittiest customer service. I blame it on the older filipino ladies that work here. They’re never happy. Switch jobs if you ain’t happy where you work. Food wise too. The way they make sandwiches are far from what subway calls «Sandwich artists». Careless and sloppy. There is a way to make a sandwich speedy and neat.

This place has terrible customer service! The employees look miserable, and they don’t even smile. I swear, I’ve only seen one employee smile out of the many times I’ve been there.
I went in today before work, and decided to use my Subway Spirit Card (it gives a 6″ sub, a 40 oz drink, and a 6″ sub for free). The cashier was impatient and started ringing me up, even though my sandwich wasn’t even done! Then, as I’m reaching for the 40 oz cup, she says, «It’s not that one. It’s the 30 oz.» I looked at my card again and said, «I thought it was 40 oz.» She said, «No. It’s 30 oz.» I was irritated at that point, and showed her the card. I then replied (in a somewhat annoyed tone), «It’s for a 40 oz drink. It says right there on the card!» You can tell she was a bit pissed, and then says, «Oh, it’s for the 40 oz drink then.» I felt like the cashier was not only impatient, but she also tried to rip me off! I know it’s a possibility that she may have not known what the promotion was on the card, but still… as an employee, you should know what kinds of promotions are going on in your store.
Too bad this is the only Subway near my boyfriend’s house… if there were other ones in the area, I would totally avoid this one.

They made our subs pretty quick given we were the first ones in there before three other customers. But its pretty much like any other Subway.

Since there are several options for lunch time fare in my little nook of Kalihi… sometimes I just feel like a quick stop at Subway is just what’s in order.
I come here about twice a month and find that their service is quick and friendly. The line moves pretty swiftly and for the most part, I always leave with a great sandwich. Sometimes they are a bit light handed on the lettuce and other toppings, but Oh Well…
Call in orders are convenient but sometimes you still end up waiting, especially if they are super busy.

A Not so Very Merry Subway
This is a tale of a Sandwhich artist gone stale. A little Unilocaler, who could of been a hungry helper. As he walked through the door, his mouth hit the floor, hunger and thirst was all that came first.
He browsed by the counter, and stood in amaze. He couldn’t take his eyes off of what he had gazed. The sandwhich artist not so full of glee, was now staring and looking at me. I looked at the bread and made a choice in my head. I will have a footlong Meatball Marinara. Yes that is the sandwhich for me.
After choosing my bread, and toppings and cheese. She picked her nose, then started to sneeze. Instead of washing and starting anew. She wrapped the sandwhich and asked if I wanted a cookie or two.
I looked in my wallet and the cash that was there. I decided just not to spend here. I know she thinks that I was mean. When I turned and ran from the counter it seems.
To wrap this up in quickness and haste, Just don’t waste your time with this Sandwich place.

I go here pretty much everyday for my lunch. And having the Starbucks next door is a plus too. I usually get the $ 5 footlong on flat bread with cheddar cheese and all the veggies. Often, I would sample the different sauces to make sure which is the best taste. And mix the cheeses around with the sauces. The counter staff is friendly and because I come in every single day, they know me by name and remember what’s my usual. And I think that’s prettty cool.

My daughter and I received the absolute worst customer service at this Subway and were so appalled at the dirty condition of the shop that we left to eat in the car. We arrived on a Sunday afternoon and two girls were working behind the counter. Neither of them smiled or even answered when I said, «Hi! How is your day?» The only response I received was, «What do you want?»
When I asked to upgrade my sandwhich to a meal, the rude girl took my money, rang up the order and walked away. My daughter wanted a cookie so I stood at the counter and had to call to the girl to come back to ask for a cookie. She responded so rudely and mumbled something under her breath. When I asked her «I am sorry, what?» She just stared at me. Very weird and extremely rude. I am telling everyone I know never to go to that Subway. The service is horrendous.

FYI: I avoid this place like a plague. I do not recommend.
FYI: Select Footlong specials are 5.99 $.
The subway artists do not give sh! t about your sub and will blatantly ignore or disregard your veggie and topping choices.
Want a touch of honey mustard? Notice my deer-​in-​headlights reaction as the lady squirts liberally on the sub and spreads it around with a knife. No carrots? How about just a handful.
Say you decide no oil, no vinegar, but with ample pepper and parmesan, please! But some barrier exists and I end up with a sandwich drenched with sour gross vinegar and greasy drips.
In addition, I take my lunch home, and the wrapper/​packaging is already falling apart; it was not even wrapped up properly. Please! Big pet peeves on my part in general.
and some of the clientele are shady/​ghetto.

$ 2.99 daily 6-​inch specials (my favorite is Sunday’s on wheat):
Sun: Italian BMT
Mon: Turkey Breast & Ham
Tues: Meatball
Wed: Cold Cut Combo
Thurs: Ham
Fri: Turkey Breast
Sat: Seafood (with mayo)
Cup for self-​serve water is still free.
I’m not giving this location 5 stars because this past time I visited, the person making my sandwich laid on all the toppings in such a way that each bite wasn’t balanced with various ingredients. I would get one bite with 3 jalepenos, while other bites had no jalepenos, but were seriously olive-​laden. Not that it’s a big deal, but I don’t understand why the person didn’t spread out each ingredient. Plus she asked me if I wanted my sandwich toasted, I said ‘yes’, then she didn’t toast it. The sandwich still tasted good, though.