Skyway Express

I used Skyway to plan a trip to China, as I saw «English speaking tours available» on their door (back entrance when I passed by when going to the restroom at Scratch Kitchen). I checked out a couple of other travel agencies who offered English speaking tours & settled on Skyway.
Although English is their primary language, their agent Jeff, speaks English very well & assisted us with coordinating travel to China to visit 5 cities (Beijing, Xi’an, Cheng Du, Guilin & Shanghai) with the travel agency in China (called China Travel Agency). He handled our travel visas in addition to travel to & from China. Travel within China was handled by the travel agency in China with our guides as translators who got us our travel tickets.
Our trip was very educational & well planned and our guides spoke English very well. We saw all of the major sites/​sights including the Forbidden City, Temple of Heaven, panda reserves, Terra cotta warriors, rock forest, The Bund and visited jade, silk & pearl factories. We requested a place where we could hug or cuddle a panda (for an additional separate cost), which turned out great.
We had a private tour, which is much better & more personal than the tour buses where you’re in a group of 20 or 30 & you’re always waiting for someone. The cost is very reasonable, and is less expensive if you invite more friends & family. We had a lot fun in our small group of 3.
When I returned from my trip, Jeff contacted me for feedback. He was always very nice, helpful & professional.

Travel agency located in Chinatown. A little past Lucky Belly and Manifest.
Small office with 2 – 3 agents on duty. Parking is street.
Very Chinese establishment, so language can be a barrier if you’re trying to explain the itinerary you want. They work hard to find you the best deals, BUT you need to be very careful when finalizing trip details.
Make sure the agent knows exactly what you want before you agree to booking.
Overall not a bad travel agency service, just keep in mind that you are in Chinatown.