Serg’s Mexican Kitchen Express

This lunch wagon is sort of unique. Just in how it looks and is generally by campus center or POST on UH Manoa. Let’s get straight to it in not really impressed by this lunch wagon and Hawaii is just filled with pride in our plate lunches.
First off, the cashier charged $ 8.38 for a carne asada steak plate. I give $ 20.00 and he gives back $ 11.60. Scheming students isn’t where you want to go. Especially an engineer student who calculates change, taxes and tips before taxes in his head. I don’t really care for $ 0.02 but some do and that goes a long way. This gives me the impression that you really don’t care for your customers. Money is money homie and you should know because you purposefully kept that 2 cents. We broke too. You didn’t fool anyone and by that I’m writing this review. Unimpressed…
On top of that, they started a little late and we had to wait.
The food is ok for the hungry college student. However, I really observe what I intake as an athlete. The steak seems pre-​cooked and it isn’t how steak is supposed to be cooked. I know other lunch wagons that cook everything and it’s worth the wait. We waited for this…
I’ve tasted way better carne asada and better pico de gallo.
Since I’m not perfect and we all scheme at some point in our lives, I’ll give this lunch wagon the benefit of the doubt and say the beans were okay, the rice was nice and the food wasn’t totally awful. Really, I’m just after companies who do this and it’s not impressive at all. They wanted my 2 cents so I gave them another 2 cents right here.

I’ve been going to the Manoa restaurant through my college years. The best Mexican food in Hawaii.
The Flautas are my favorite. It’s deep fried and comes with sides. You can’t go wrong with that.
Ps: obviously this is a express food truck and not a full service kitchen. If you try to eat at Sergs at the end of your lunch break you will probably not get want you want. So go earlier and don’t complain. If they sell out of a dish it must be a top seller. #mokihana12floor lol

Very decent mexican fare from a food trailer. I always get the veggie chimichanga. Service can be a little slow when there’s a line, but that’s to be expected. It’s best to go on slightly off-​peak hours to avoid the line. I’m so glad they replaced the previous food vendor. I now eat at Serg’s at least once a week.
I once caught them a bit early when the cashier was away from his post. The chef was kind enough to set aside his own lunch to take my order, prepare the food, and he even figured out the cash register. I was impressed by his dedication to the business.

Delicious Mexican food! Options have expanded and they even sell food from there wings location (Cali Burrito y Carne Asada Fries!) 10 stars!

**I just noticed that they finally crated a page for the Express location, so I deleted my old review on the Manoa page, and moved it over here.
Keep in mind, this review is from about 2 months ago, a few weeks after they first opened. The only thing I deleted was the disclaimer stating that it was for the Express location.
I really hate giving this place a 2-​star review. But my lunch experience today was just not up to par.
I came here for lunch by recommendation of my supervisor, who swears that the flautas are to die for. I was excited. I went to the counter, waited in line, paid for my food, and waited for my food.
Then the guy who took my money comes back to me and says that they don’t have the flautas. This made me feel pretty sad — I really didn’t want to eat anything else. But I felt bad asking for my money back. So I asked if I could try the sopes instead. He said okay, went back to the cart, and then came back to me again and told me that they couldn’t make the sopes either.
At that point, I had already been waiting for 10 minutes. My lunch break is 30 minutes. I had to walk back to my office and actually eat my food. So, although I hated to do it, I asked for my money back. Then the guy walked back to the cart and told the chefs that I was asking for my money back. I felt so incredibly uncomfortable. Then he said «Okay okay we can make the sopes. We can make it.»
So I didn’t get my money back, and instead I got a rushed plate of food. The taste of the sopes is just okay. There are 2 on the plate. I could really only bring myself to finish eating one. As I was going through the Unilocal page before beginning to write my review, I looked a picture of the chicken flautas and wished that I were eating those instead.
I may come back with an updated review later, but for today, 2 stars it is. The only thing saving my experience today was the chef who kindly handed me my food with a smile, and sincerely apologized for not having the food I originally ordered. I personally think he is the one who needs to be working at the front instead of the slower older man who currently works there now. I get that the chef needs to be making the food, but the lines get long and don’t move very quickly with their current setup. Hopefully the current front worker will get more into the swing of things and won’t be as awkward, especially if another customer goes and asks for their money back.

It’s great to have Serge’s now on campus next to the POST building. It looks like they’ve hit the ground running. I had the chicken burrito place for about $ 8.50, and you get an ample amount of black beans and Spanish rice with that. The burrito is smaller than Verde Kaimuki’s burrito at $ 7 but you get way more food overall. The food came out quickly and nice and hot. They doubled up on dispensers for three of their salsas (avocado, salsa verde, and one other red one that was hot) that you can flood onto your lunch plate. Mas salsa por favor!
That they have two locations besides this along with their hot wings stand, they leverage their experience in running this here. This is authentic Mexican food; something you can’t find on campus, and rare in Hawaii. They even have flautas, their specialty. Orale!

Coming from California, I have high expectations for how my tacos should taste. As you all should know, Hawai’i is not really known for any authentic Mexican food. However, I believe that Serg’s is home to the best tasting tacos on the island! I first went to their original location in Mānoa in the year 2012, and I’ve been a loyal fan since. I’m glad they finally decided to have a truck on campus, as it’s now much more convenient. Though the salsa may actually be what’s making their tacos taste so good, their meat is usually cooked to be tender as well.

yay serg’s has arrived on campus! they’re located near the POST building (one with the blue windows), in the parking lot, in the spot the laverne’s truck used to occupy (laverne’s moved to krauss? where simply ono truck was, haven’t checked yet so can’t say for sure). now i can get my flautas on while i am working! they also have a taco plate and a burrito plate. the flauta plate is $ 8 plus tax. granted the flauta is a little smaller than the manoa restaurant location but it is still substantial enough for lunch and is reasonably priced. the plate comes with beans and rice. they had a mini salsa «bar» which consisted of 3 choices, i forget what but i got the mild avocado. nice to see new trucks on campus! well in this case it’s a mini trailer adjoined by a tent.