Schwinn Michael F DDS

Dr. Schwinn and his staff are great. I actually look forward to going in for a appointment. The receptionists are on point. They know everyone’s name when they walk into the door and for me, always remember what trip I went on after my last visit. All of the hygienists are also attentive, personal and my favorite… quick! Even though I don’t mind the dentist I also don’t want to spend my day in an office:). I recommend Dr. Schwinn to everyone who asks for a referral. Every visit is a pleasure:)

I so enjoy and love this Dr. Schwinn D.D.S. I have Been coming here for years. Staff here are great and professional. Great comfortable relaxing environment. If your just looking for a routine check-​up and cleaning. Dr. Schwinn will make sure you will have a great and healthy beautiful smile for a lifetime! Convenient location Kahala office center in the area of Kahala Mall. Lots of PARKING.

I love this dental office! I have been going here for several years and have always had a great experience.
The office staff is great and I love their ability to text confirm appointments. Dr. Schwinn is so personable and is a perfectionist when it comes to your dental needs.
Their location is about as good as it gets. Located in the Kahala Mall complex is convenient and there is plenty of parking available. The view from their 5^th floor is nice.

Over the past year I’ve had extensive dentistry done at Michael Schwinn, DDS & Associates Office. Since I began coming to this office, I’ve increased my overall oral hygiene significantly. I’ve also done more of the cosmetic dentistry procedures offered, such as the Zoom Whitening, removal of Mercury-​based filings, and the addition of two porcelain crowns. I couldn’t be more pleased with the clear and visible results that this dedicated team has done for me. Sabrina & Cheryl, the Front Office Staff, are friendly, helpful, and enjoyable to speak with, whether it is a conversation about re-​scheduling, billing or even how their day is going. They are always on point and so very helpful. Jason, the dental hygienist I see regularly, has really helped guide me to the best products and procedures for a healthy, clean, fresher looking smile and does a fantastic job at what he does. I choose to do my dentistry here because of the overall excellence in customer service coupled with the excellent work that has come from laying in their chairs.

My kids love Dr. West and all the staff here. It’s a little far since we live in Kaneohe but they took our insurance. Happy with them!

I have been going there for several years and am happy with the work and the service. My my perspective, they are friendly, helpful and efficient.

Professional, courteous, responsive staff, excellent quality dental work. All in all a first rate operation. The billing has always been transparent, accurate and fair.

I love this dentist office. So much so that when I go I bring holiday pork and chicken buns for the office. Fantastic bedside manner.

Dr. Schwinn and Dr. West are good, caring dentist, but that’s not enough for me to continue to see them since one hygienist and Sabrina are terrible at what they do. This older hygienist was quick, not thorough and sloppy. The rinse water kept dripping down my neck and onto my shirt, each time she apologizes, wipes it, then does it again! The cleaning was quick, the flossing was fast and the polishing was even faster! Not a good job and unprofessional… Sabrina who does the billing quotes gives a quote, as if you have all the money in the world, starts with the most expensive option, not mention another, and then when you ask for another reasonable option (if you ask), ie. gold crown or ceramic crown, automatically tells you the higher priced ceramic crown is recommended. Gave a $ 1500 quote once, then 2 months later gives a totally different price. Good to have everything in writing with the insurance portion down as well, of course that should be done at any office. One reviewer said prices you can afford??? Sabrina was probably off those visits. Hey it’s not her money… She said once you get what you pay for.

I have been going to Dr. Schwinn for years and he — by far — is the best I’ve ever had. As one reviewer noted, he always does the least invasive procedures and gives you a choice of treatments. I also have tons of praise for the front desk — I have never had the billing issues that were mentioned by some other reviewers. It has been much the opposite — they have always been proactive in getting me the services I need at the prices I can afford — plus they have taken extra time to deal with my insurance issues. Overall, I can’t do anything but give five stars to Dr. Schwinn and his staff.

NOTE TO ALL CUSTOMERS: READ and UNDERSTAND your INSURANCE BILLS!!!
I have also had numerous and consistent billing issues with Dr Schwinn’s front desk. They consistently bill me for the additional amount they have agreed to write off from the insurance company. (in addition to my deductable!) Of course we take the effort to reply to these, then the charges are waived and the same thing happens again next time. I guess they grease all their patients like this… and probably most of them pay the extra cost. They probably get away with more sketchy billing than they get called on. (Can you say extra profit center?)
Needless to say, my family will be going to a new dentist with a competent billing régime.
Sad really, because Dr West and Dr Schwinn are both awesome dentists. I am sure the billing lady won’t be sad to see us go though…
Aloha!

I initially went to this Dentist on a groupon voucher for a professional cleaning and take home whitening kit. The take home whitening kit I haven’t been very consistent with using because its a tray you have to put in your mouth for up to 30 mins a night. In future I would prefer just having a whitening done right there and then with the blue laser light and mouthguard gel or something similar to that. The cleaning I had was extremely thorough and my teeth felt great afterwards. Dr. Schwinn himself is a very nice dentist. He only gives white fillings and these are significantly more expensive than silver (around $ 240 compared to $ 88 pre insurance amount) but they look much better because you can’t even notice them in your mouth. I just had one to replace a silver filling on my lower molar tooth and another to fill decay on my lower tooth and it looks great! Dr. Schwinn is very friendly, has a great sense of humor, and makes you feel at ease. He gave me two shots because I did not get numb enough initially. He wanted to make sure I didn’t feel the pain. His office feels very clean, the assistants are helpful, and I have experienced minimal waiting times. I will continue to go here for cleanings and other dental work that I need. If you want to have silver fillings you can schedule with Dr. Derickson. They accept Metlife insurance.

Dr. Schwinn is the ONLY dentist I would ever go to here in Hawaii. My dad is a dentist and so I do know a thing or two about what makes an excellent dentist.
Dr. Schwinn is conservative in fixing your teeth and he will only do the least invasive techniques to fix your teeth. He wants your teeth and smile to look natural, not full of metal. I completely trust Dr. Schwinn as he uses his up– to –date techniques and has a superb education from the University of Texas. He lets me know what he is doing as he works in my mouth and answers any questions I may have. He takes pride in his work and wants your teeth to look the best, as he will show you with his tiny camera that he uses to take pictures of your teeth. He will never do any unnecessary work as some dentists do. Dr. Schwinn has a good sense of humor and makes you feel relaxed and at home in his office.
His assistant and receptionist are very nice and remember you each time you go in for a cleaning. They don’t even mind when I have to leave my kids in the front while it is my turn to get my teeth cleaned. Wow!

The living social does NOT say anything about the whitening being just a custom tray! The receptionist says that there are many that thinks the Dr. does the whitening in the clinic. What does that mean? Very ambiguous! I spent $ 49 on a tray?! Give me a break.

I went there for custom teeth whitening trays and they were great. Very professional and the trays were ready the next day.