Ross Dress for Less

It’s Ross — so it is what it is. When you find what you want, the price is usually very, very good. Especially good for casual clothes and sometimes you can discover something great for your house. Great location, excellent parking. Easy to return items if you change your mind.

I have never been a fan of shopping at off-​price department stores until recently, and have found that you can pretty much find ANYTHING and EVERYTHING at Ross!
Ross Keeaumoku has its own parking garage with sufficient stalls. The parking garage area is a little grungy looking, but trust me, once you get through it, you’ll be rewarded with a store full of surprises!
Once I walked in I was greeted by a friendly worker. At first the store is a little overwhelming since there are so many items spread throughout the store.
The first floor is the women’s department — women’s clothing, shoes, bags, accessories. Go up one floor and you’ll find the men’s, children, kitchen and home goods department. Once again, you can pretty much find anything here. And you’ll save a good amount of money here… especially for kitchen and household items.
I walked into Ross to find a few things for my mom’s birthday gift — an elephant decorative statue and a couple scarves. I’m not one who likes to search for items, so I asked the associates in the store for help in locating the items, and ALL the associates I approached were all friendly and helped me find what I needed.
The security guard even gave me advice and helped me pick out the scarves that I should give my mom!
Ross is a great place to find bargain deals! I’d hit up this place before heading to big box department stores.

This Ross’ won’t validate parking unless a purchase is made, which sucks because of their poor selection and small selection in smaller sizes. Won’t go to this location anymore.

Ross is my favorite store to shop at for of course, it’s low prices and bargains you can find here for the variety of items they offer. So pretty much I have a love/​hate relationship with Ross because I can never go to Ross and not come out with anything. I always find something good to buy and splurge on anything and everything when I find good deals. I love being a bargain hunter.
I’ve been to this location numerous times whenever I would go to Walmart. This Ross is a pretty big as it offers two floors of things to buy. The first floor caters to the woman’s clothing, purses, shoes, workout equipment etc. and the second floor is where you can find the men’s, children’s, luggage, home décor, etc. I mostly stay downstairs as I would only really go there to buy things for myself.
The thing about this location is that its soooo bussssy! For all the past few visits I’ve made this year, it was always crazy busy no matter what time or day I went. Maybe because it’s in town and near the mall but still you’d still have to wait a while til you can check out. Customer service here isn’t all that great too.
I’ve encounter a few unfriendly workers whenever I’d purchase things or even return items. There was also a recent visit that I made trying to return something and literally stood there more than 10 minutes at the return line only to see that the workers were chattering among each other and not paying attention to ongoing line of customers to help.
Times like that when I’m given unsatisfactory service makes me not want to go back and drive the extra further miles to the other Ross location.

Terrible service, especially returns. Waiting patiently behind a lady for 15 minutes. Daisery took the person behind me sent me to the end because I was not in the proper place, when she saw me there way before anyone got there.

I haven’t been to this location in ages until just recently. Honestly, the congested area has been a big deterent for me, but on this occassion, it wasn’t bad at all.
I was surprised to know that finding parking in the structure was extremely easy. The hard part is, remembering that you have to validate your ticket when you just splurged on products you need or don’t need on a Saturday afternoon. Buy hey, once in a while is OK right?
Upon walking in the entrance, I was actually mesmerized for a split second on how well the store looked. This is Ross!!! Everything seemed to be well stocked and neat. AC was on blast so that felt nice. Both floors had a plethora of products that gave my two eyes a workout which made me feel like the Terminator looking for John Connor. They have a wide selection of basic tools, small furniture, décor, clothes, cookware, and shoes. In addition, their prices are very good; overall, I’d say they are cheaper than TJ Maxx.
The workers seemed friendly including the loss prevention guys. Well, maybe except for one of the loss prevention guys, he must have «lost» a product having sat on the wooden end of a cheap plunger.
Nonetheless, I was definitely impressed by the ease of shopping here. It almost felt surreal. I’ll have to check it out again soon to solidify my good review. Maybe they improved? Or, maybe they didn’t? Right now, this stands as a satisfying experience.

sunday 21^st at 4:00pm, I was shopping in the furniture section, checking out the furniture and sitting on them to test the softness of the chairs, deciding which one to buy for my room, when a female security guard told me I couldn’t sit on the furniture! How am I supposed to buy any if I don’t know if I like it? I was deciding which bras to buy too. There was plenty of kids jumping around and playing with the furniture, while I was actually going to buy! I bought $ 70 worth of items, including a black stool. Please check the security footage if you need to identify this guard. I’m very appalled, and that ruined my mood for the day
I honestly do not feel like shopping at this location or even any ross store anymore, just because of this experience. I even worked at a ross store before, talk about rude

We bought a large mirror from here. the security gave us a laugh wishing us luck if we could get it in our car. Lol. The checkout lines were fast too.
I didn’t get to check out the selection of clothes. But it’s close to Walmart.

I like it cheap!

Very close destination for me and very cheap dress, clothes and daily basics in the store. But don’t have a variety of large quantities around and don’t have so much style dresses and less stuffs in the store.

This is one of the newer Ross stores located on Keeaumoku. The store is HUGE. Womens is downstairs, while the mens is upstairs. There are a lot of items on the racks /​shelves, but I rarely find items that I want here. I have more luck at other similar competitor stores. Parking is a bit difficult here since you have to take a ticket and park in their private lot. Always tons of people going in and out.
Product Grade: C–
Service Grade: B
Worth the Money Grade: B–
Overall Impression Grade: C+

I’ve been to this Ross a few times, I love that this ross has sooo much clothes! it’s two stories and the employees are very friendly. Its nice that they have their own parking lot and they let u validate your own parking through their little validation machine!

I really hate giving such low ratings, especially with the fact that I absolutely LOVE Ross for their unbeatable low prices on everything. Right across of Walmart, with a private garage that has FREE parking for 3 hours with validation, so be sure to validate it before you exit the store. It’s a self validating machine, so you won’t have to bother any of the workers to do it for you.
I love this location cause they seem to have the best selection, especially clothes. WIth the store being so big, of course they need to have things in stock. This is the only location where I can grab so many clothes to try on… but being as picky as I am, I always end up putting back 99% of the things I grab.
The only reason for the low rating is the fact it seems the employees could care less about you… really. The employees on the floor give you the biggest attitude when you ask them something simple. While checking out, I realized that the cashier was taking the hanger off the shirts I bought for my 4 year old by the collar, STRETCHING the collar. I asked her if she could take the hanger out differently to prevent the collar from stretching, and she shot me this really sassy look. Not only that, but she STILL contintued to take the hangers off the same way, so I asked her if I could take them off myself and she goes, «I’m just doing my job!» I was just about irritated with her, so I just wanted to pay and get out of there. Not only that, but I quickly realized that they’re all pretty lazy too when it comes to bagging your things. Not only my cashier was just tossing the clothes into the bag, but it happened with my grandma’s cashier as well. I used to work in a clothing store, and I ALWAYS folded the clothes before putting it into the bag, so it just showed lazy they were and I despise that. Sad to say, I’ll always be coming back here despite the horrible customer service just cause I love this store way too much.

I LOVE Ross, you can find my boyfriend and I here almost every weekend. Nothing beats their deals and they literally have everything.
Today my boyfriend and I purchased at least $ 30 worth of stuff. While checking out we asked the cashier if it were possible to get a larger bag so we would have an easier time carrying the rest of our groceries up to our apartment. She told us no, because the size of our stuff was too small and that she would not give us a larger bag.
We did spend money here and I personally feel that it shouldn’t be a big problem for us to be given a larger bag. Rude.

So glad for this location, so centrally located. I usually can’t find a lot of shoes in size 6.5 here, but this time I was just in luck! I found black BCBG pumps that were perfect for only $ 37. I usually find everything I need at this location, clothing, household items, candles, all for really inexpensive! My man found his socks he likes with no cotton for only $ 8, normally quite a bit more costly. I love Ross and frequently shop them all over the island. Glad to have a place to get so many spoils for such a great deal.

I really enjoy shopping for gym attire. The have the biggest Male selection of clothes and shoes at this town location. Free parking just don’t forget to validate your ticket on your way out the door. Also very cheap prices for name brand clothes and shoes. Perfect for gym use! There’s a full floor of women’s clothing and show section and 2^nd floor is full of men’s clothing and good selection for those of us who are not thin. But very affordable.

Love this location.
It is so chock full of bargains, I usually go in with something in mind… Otherwise it is way too dangerous!
The parking at this location is perfect. They have a garage that is free for up to 3 hours with validation. (The validation machine is inside, you pass it as soon as you are done checking out!)
I’ve found great pairs of shoes here, awesome bags and great clothing bargains. One of my favorite sections is toiletries. Last time I was there I found my favorite brand of beauty products! I was able to buy the «Yes to Carrots» (yes, that is a brand!) body wash and two face washes for only $ 6. I have also found the Physicians Formula cosmetics line here.
The drawback is that you have to take some time going through everything. Especially in the clothing, brand names, styles and sizes are mixed together. There are also obvious times you completely find nothing! It depends on how busy the store is and how often they get items in.
Hit or miss with customer service also, but the employees at this location are more friendly than some of the other ones on island!
It is also a great place to get small, inexpensive hostess gifts. They usually have packages of cookies, candies, spices, cocktail mixers, etc in the aisles close to the register.

Let’s start off with how horrible this Ross’s parking situation is… But on the bright side that’s not what I’m writing about. And don’t get me wrong, I don’t «LIKE» giving people a 1 star rating but if you deserve it, you deserve it.
I come to this Ross and wait In the exchange/​return line for a good 23 min (oh yes I counted). Not one single cash register could help me! I actually made eye contact with a few of them and still no one called me so that I could make my return! Instead they all focused so hard on the people purchasing. Now I’m not stupid I’ve worked retail before and every customer is a valued customer, whether your doing an exchange/​return or purchase. I probably will never come back to this location again just due to it being a high traffic area and also just because the staff there is so unfriendly and did not help me.
Oh yeah! Did I mention that after waiting for those 23 min. I still wasn’t helped! Instead I just walked out because no one was there to help me, or they didn’t acknowledge me. Thanks Ross staff for helping me make a decision in never coming back to you! :)

It may have been an okay place to shop for cheap clothes back in the day, but I have lost all interest in shopping at Ross. With the ease of shopping on the Internet, it just does not seem worth it to look for that great find amongst a lot of mediocrity.
This location on Keeaumoku is the primary Ross store that I visit when in Honolulu. Though the chain itself has grown to add a few additional stores in the last few years. Though it is on Keeaumoku which is known for being difficult to find street parking, you can park in the multi-​story lot above the store and get parking validation downstairs.
While there are name brand offerings, I have found the sizes and styles for men’s clothing to be unimpressive here. The shoe section seems to be always at least somewhat partially bare. The best luck at this store that I have had is with their basics (socks and underwear section). The home goods section sometimes can be worth a visit to pick up a cheap rug or bed sheets that would cost much more elsewhere (ex. Macy’s).
As far as shopping at Ross for clothes, I would take a pass. I have left here too many times empty handed. While there may be cheap finds, if you don’t like it, you should not buy if you are not going to make good use of it.

I’m a steady Ross shopper, especially on Tuesday when I can get my discount. This Ross used to be one of my favorites, but lately I can’t find the bargains I used to get…
Parking is convenient and the fact that they validate makes it really nice.
I’ll continue to return to look for specific items…