Peroff Ronald P MD

It’s so bad that I started writing this review from the waiting room. It took 2 weeks to secure an appointment. When I arrived for my 3pm appointment at 2:45pm, the receptionist informed me that there was a wait of 45-​minutes. That so many patients came at once and so I had to wait. Umm, what!?! – how about appointments? I feel like I am in an episode of «Seinfeld». Remember the episode where he argues with the car rental place about what a reservation means?
I let the front office know that I had to pick up my son by 4pm so they got me in at 3pm.
The doctor spent a long time with me but over frivolous matters. I kept trying to get concrete information, e.g., «what would you do if you were me?»
In addition, later, I was billed $ 250 for a procedure that did not occur. I had to spend a couple of months resolving this issue.
I’ve asked my primary doctor to not refer me or others to this doctor in the future.

Dr./Patient Communication: Good listening, communication and problem solving skills and pleasant personality
Treatments: Ear infection: Surgically removed Thyroglossal duct cyst, beautiful stitching: healed amazing no scar (followed his wound-​care instructions)
I definitely recommend this doctor
Office Receptionist: «On the ball,» receptive and willing to try accommodate when I had unexpected ear pain

When my ENT specialist of many years retired last year, I slowly started to search for an alternate. However, because of my procrastination and recent onset of bronchitis my internist referred me to Dr. Peroff.
I called this morning to make an appointment because my coughing has persisted for over a month and I’ve even been experiencing shortness of breath. Dr. Peroff’s receptionist, Terry (sp?) cheerily answered the phone, took some insurance information from me and told me that the soonest that I could be seen would be after June 10^th because Dr. Peroff was going to be out of town within the next couple of days, his schedule was booked and today was his surgery day. I agreed upon an appointment after the 10^th. A few minutes later, Terry called me and asked if I could make it down to Dr. Peroff’s office at Queens’ Medical Center by 11:30AM as a cancelation just occurred. I quickly dropped everything and dashed down to Dr. Peroff’s office and arrived around 11:00 AM. Check-​in was quick and easy as I had previously provided most of the information telephonically. There were 2 other patients in the waiting lobby while I filled out the paperwork. I briefly stepped out of the lobby because I went into a coughing fit and when I returned, both patients were gone from the waiting room and in the examination rooms.
My scheduled 11:30 AM appointment time was approaching as I saw the two patients exit. Right on time, Terry led me back to take my vital signs then into an examination room. Within a few minutes, Dr. Peroff came in and we discussed my medical issue (s). He was very professional as we discussed bronchitis and treatment options. While in the exam room, he also examined my ears (woohoo, even got them cleaned), my nose as I had been experiencing nose bleeds and throat that has been a bit raw from coughing. To me, the examination was thorough and Dr. Peroff has a nice calm demeanor.
Overall, Dr. Peroff and receptionist/​nurse provided friendly, thorough, professional medical service. Additionally, he didn’t make me or his other patients wait long as we were all seen on time. I really respect a business who will respect their customers (patients) by honoring appointment times. He patiently listened to my symptoms, assured me that I was on my way to recovery while prescribing a medication to enhance my recovery. With hope, the next time that I have to see him will be a year from now to ONLY have my ears cleaned.
#350

If I could rate 0, I would but it requires at least 1 star. My wife saw this ENT doctor and he was terrible. He was not professional and told my wife to wait a few months to see if her dizziness and choking sensation goes away on its own, when she has had the issue for over a month before seeing the doctor. He stated that even if he did authorize tests that the insurance company would not pay for it, so why bother. My wife filed a complaint. I DO NOT RECOMMEND this doctor.