Kapiolani Express Car Wash

So unorganized! I’ve never been here before, so when your out front of the car wash, they have NO arrows, signs, or directions on where to enter the car wash! And once I pulled up to the wash, I just sat in my car while every employee ignored me. Finally someone came to assist me and was literally the most depressing employee ever.
I would never come here again, way more options for car washes in the area.
My car had blue dried soap all over the front.
#LAME

Horrible experience. My stuff was stolen from my console and the owner and staff refused to do anything about it and brushed me off completely.

I could say a lot of things about this place but the bottom line is that the service is extremely slow and the cleaning is not thorough or… well, clean. I had plenty of time to think about this review while I waited. I repeat, plenty. I really tried to look for something positive to give the 1 star company. Didn’t happen.
There appears to be new ownership/​management in place who additionally appear to be Chinese. They further appear not to care about any of the numerous issues that plague this establishment.
For my reviews I try not to mention other businesses — no commingling or improper promotion. However, it needs to be noted that there is a very very valid reason why there is no line here even though the car wash next door has cars lining up into the street. When it comes to car wash establishments, you will do better pretty much anywhere else.

Don’t pass up McKinley car wash because their busy and the line is short at Kapiolani. There’s a reason their line is short. Bad service.

Very strange place. Poor service and tried to double charge for vacuuming car. At least the guys doing the work were nicer.

I am writing this review as a WARNING to anyone wanting to get their oil changed at Kapiolani Express Car Wash. I went there because they advertised a free car wash with oil change. Since I was going to McKinley Car which is next door and was due for an oil change I thought, «Perfect.» The $ 39 service was said to include a 16 point check, which included fluids. I was also told my oil would be an extra $ 5. I was happy the oil change was quick. It took about half an hour which included the car wash, no vaccum. I left feeling a little suspicious, but satisfied, because from what I could tell the job was done. It is now two months and 2000 miles later and, to make a long story short I am now sorry I didn’t check sooner. My radiator coolant is below the low line, and my oil was so low I had to add 3 quarts to my 5 quart car to get it up to the full line. I had my car checked for leaks and there are none present. I believe there was no service done on my car. BEWARE, DO NOT USE THIS ESTABLISHMENT.

Just went in today to get an oil change. I believe the owners husband was the man that helped me. I had asked him to check my brake fluid and brake pads, that’s really the reason I went in.
He said that everything I asked for would be covered and taken cared of. He then explained I would have to pay $ 42.99 for an oil change and a free car wash, and I would have to pay an extra $ 5.00 to have my car vacuumed which I refused because I really didn’t need it. So I just had the intention of paying for an oil change. So I left the vehicle and went into the waiting area.
While waiting, the man came to get me to show me that my oil was dirty, and explained I would need to flush it out I believe and would cost another $ 12. I said okay cause he had me worried. I again asked him if he had checked the brake fluid and pads and he said yes they were okay.
He later came and told me my coolent was low or something like that and I need to have that filled too.
Long story short with all the extra stuff I paid well over $ 100 and when I checked the bill he charged me for shit that I don’t know was, I realized this after leaving and will call them tomorrow to see why. And on top of everything mu brakes are still acting up. I will take my service else where.
The crazy thing is I need to change my windshield wipers but he checked that they are working properly and I know for a fact that they weren’t so now I’m confused and find it hard to believe he even checked everything.
And the service is super slow for hardly any customers.

Horrible. Went to get my oil changed. As I get in my car to leave the oil light comes on. The guy says «oh I think that is your gas light…» well I think I know what a oil light looks like. Shortly after the oil light is flashing and beeping and now check engine light is on. Wonderful. Trying to find a mechanic on Friday at 5pm that can help. Never go here.

Never, never, never back here next time. For a sudden stop I went to the place and got it as very slow but had to wash twice for dirty wash. After the washing I found spot on the glass and had to spend time and money again. I have no interest to be back here again.

I wont go there again. After i had my first car wash there i found there there are alot of scratches on my screen monitor inside my car. And they use the same wag to clean in and out of my car. Thats ridiclous. My gosh…

Great job washing and wiping but service is soooo slow. If you can spare 15 min for a car wash then it’s ok.

Went about 830am Speedy service, one car in front of me… the car next door (at mckinley car wash) only moved up 3 cars when I was leaving! :) I thought I lost my costco card and another card and some cash, but I got back in the truck and low and behold, they have GOOD HEARTS, it was on my jacket, exactly what I thought I miss placed! Also had dark red dirt and stuck bird poop and they made sure it was off when I got back in my truck! So SATISFIED, timely fashion and quality! 4 stars! It’s just like McKinley except the wait :)

I timed it: 6 cars in front of me, 26 minutes to get my car. Not bad for $ 15. Work was good. Pretty ok alternative for the super busy McKinley next door.

I’ve been a DIY kinda guy most my life. When I had my house I insisted on doing all my yard work and cleaning, so naturally I would insist on washing my own cars. Well that changed today as I found a car wash I could trust to do a good job.
I had a great experience today. It was fast, no wait, and they did a great job vacuuming the interior and wiping the door jams – a long standing carwash pet peeve of mine. The one drawback was one of the dryers coughed on me accidentally I’m sure, while I was handing him a tip.

½/​2015
I went to Kapiolani Express for annual safety inspection. The receptionist had advised me that they no longer do safety inspections.

I was supposed to write this awhile ago, but work and school prevented me from Unilocaling.
So, I brought my mother-in-law’s car here for an oil change. I figure they should be pretty good since they have been there for awhile. What a mistake that was. Apparently the guys did not put enough oil in the car and now my mother-in-law’s car needs to be replaced because of the lack of oil. She takes really good care of her car and does oil changes regularly. Now the engine went to crap and had to be brought into the shop. I will never go back.

This is my go-​to car wash place. I’ve been here so many times, they know me.
Why do I go here?
Convenient location.
It’s not as packed as McKinley car wash next door.
Price is fair.
My car comes out looking clean.
The inside is clean.
My GF is happy my car is clean.
I don’t recommend paying extra for the wax. That wax is lame.
Overall, ‘iz all gewd!

I came here to get my car washed once before and was impressed so I decided to go again. I got the $ 11 car wash because I’m on a budget and dont have the ability to wash it at my house.
This second time that I went it was early in the morning so there was no line and they had time to do a good job on my car, but that is not what happened. After sending it through the wash there was still dirt, and bird poop on the car and dirt in side the car that hadnt been vacuumed up. I was a bit cranky this morning so I chose not to say anything because I didnt want to be mean.
I guess thats what you get for $ 10. Sorry fellas, no tip this time.

This is now the fourth time I’ve been here to get my oil changed its pretty simple quick and super easy. The longest I’ve waited was one hour for oil change and complete wash and vacuum not bad
It’s been quick most times and there is lots of seating outside to wait. I like it here :)

FOR A QUICK FIX, this CAR WASH came through for me. Located right next door (ewa side) to McKinley car wash is this surprisingly quick automatic car wash.
My car was a mess.
I needed to make the mess disappear.
I didn’t have time to wait at McKinley and Cosmo was closed.
$ 10.65 is their base price car wash. No frills just vacuum/​wash/​hand dry.
For $ 17, I got out of my car, they vacuumed, they took my car thru the wash and spray wax, hand dried and did the tire dressing. 20 minutes later I was on my way to the airport to pick up a bunch of people in my clean car. Thanks Russ for finding this little place.