Kalo Terrace Student Suites

I didn’t expect much at Kalo because of the reviews and I was desperate to find someplace to live but honestly, it’s way better than I expected. The RA’s are probably stepping up this year because they are attentive to our needs and willing to help us if something needs to be fixed or replaced!
Yes, this place was FILTHY when we first arrived and you couldn’t walk barefoot on the floors without your feet getting black. But that’s nothing! You can always clean it. Obviously, previous college students lived here and they may or may not be the cleanest. But you can always clean it! With a lot of cleaning and cooperation within roommates, our apartment is clean and liveable! In the first 3 months, we already got new fans on the walls, new microwave, new mattresses and now we are waiting for a new refrigerator.
But one thing is that the stove still stays/​looks dirty even if you try to clean it. The pool is clean when it’s cleaned. I think someone cleans it here and there. But it would be nice if there was someone cleaning it daily!
The RA’s are pretty strict here, which is a good thing. Quiet hours are after 10, no smoking, and no drinking (if not everyone is 21 in the room). One thing I really like is that it is a gated area! It feels safe to live here.
With the amount we pay at Kalo, I think having renovations and getting new, workable things is worth it. All I can say is that, if you chose to live here and don’t like your living situation… Change something and make it work! If you think it’s dirty, clean it. If something is bothering you, say something to the main office. And most importantly, cooperate with your roommates! :) Make the most of what you are paying for.
Happy living!

This place is terrible! I moved to Kalo in Fall of 2014 and the first day I got there I realized I had been duped. The office did not tell the RA’s that I was arriving. Even though I had been in contact with my flight and arrival time. My room was not cleaned. There was hair on the walls, dead bugs, clogged sink, clogged tub. The place was/​is disgusting. The head office will tell you one thing and will then have the RA’s enforce another. The furniture they have in the apartments is exteremly cheap outdoor patio furniture. The website had advertised Air conditioning and dishwasher and neither were in the unit (the website has since been changed). My roommates had all read that and were beyond dissapointed when we arrived to find that we had been lied to about the amenities.
I had read the reviews and thought it can’t be THAT bad. I was right, it was worse.
Not only is this place dirty, filled with bugs, when you submit fix it requests to the office they don’t actually take care of the problem. The RA’s are very nice. With that being said the fact that off campus housing has RA’s that do nightly rounds seems way over the top. There are so many rules and restrictions and they have all of them in place to be able to fine residence to generate more revenue.
For the price that you pay I would expect a competent head office and for things to be fixed in a timely matter. I would also appreciate being treated with respect when calling in with questions to the head office.
In all: Terrible management, i can’t say this enough, outrageous rent, and disgusting apartments.
My advice: Find ANYWHERE else to live.

I was desperate to find housing last summer and Kalo Terrace was the only student housing I could find. For the most part, living at Kalo has been fine. However:
— Many of their RA’s are disrespectful and unhelpful, barging in whenever they feel like it.
— Summer tenants were not notified during the semester of the ongoing construction that has been inconveniencing all of us ever since the beginning of summer.
— Whenever maintenance is to be done on a suite, an RA is supposedly required to accompany the maintenance man, yet there have been a few times where I’ve found the repairman in here alone, as well as the door wide open while he sits outside.
— They are disorganized. I’ve had various workers calling and emailing me about things that I’ve already talked to another worker about.
— In the case above, the woman I was speaking with about rent had never sent me any warning emails about late fees, and only emailed me at the very end of my stay saying that late fees will be applied.
— No one is monitoring the items past tenants leave in the suites, so when you move in there’s a bunch of stuff everywhere that everyone says is not theirs, thus leaving the new tenants to clean up.
Overall very unsatisfied with the way I’ve been treated at Kalo and I do not recommend anyone to live here. #kaloterrace #hawaiistudentsuites