Island Triathlon & Bike

showed up looking for peloton shoes — Sonja was SO nice and easygoing. She helped me stay in budget and didn’t hard sell me — let me try on like a dozen pairs and worked closely with me to make sure I was getting a comfortable shoe that would do what I wanted it to do. Felt like I was working with someone only paying attention to me and my needs. Thank you, the shoes are awesome!

A few years ago, I impulse bought a bike off craigslist to see if I liked the sport. Turns out, I love it. Flash forward a few months and I’m already looking for a new bike. (Look up the n+1 rule for how many bikes one should own)
The staff here is super friendly and knowledgeable. Many of them still race today so you know that got the answers to almost all of your questions. Fouad (Ed) helped me eventually pick out my new steed. a Felt B12 tri bike that was on clearance. Saved a lot of $$$.
Everyone who purchases a bike here receives a FREE bike fitting (usually takes about an hour or so). They set you up on a trainer and adjust your seat height as well as your reach. Definitely a plus since major injury can happen from an improper fitting (trust me). Along with the free fitting, you also receive 10% off all accessories the day you buy your bike, so make sure to stock up on clothing, shoes, and other biking necessities.
They recently brought in the Guru Fit system and for a couple hundred bucks, you can get your exact fitting down. That thing is badass!
The mechanics here are also some of the best on the island. I haven’t had any major issues with my bike yet (knock on wood), but I’ve seen them work and they’re amazing.
Parking can be tough, but you can usually find parking on the street. They also encourage you to ride your bike in the store (remember the n+1 rule?).
Overall, great group of staff that are there to answer all your run, bike, and swim needs. Even Xterra! I’d highly recommend this place to anyone looking to get into biking, or better yet, triathlons.

heads up! u can find hawaii sports magazine @ Island Triathlon & Bike, jamba juice, runners route, sports authority no matter where you’re from or how many u came with. u can find bikes, shoes, training gear at Island Trathlon & Bike. but the roads are so bumpy… iont think the bike will make u faster. the magazine has a list of races in including triathlon, marathon, halfmarathon, aloha run, swims, and bike races. its badass when they all wearing the same uniform. meh. its something to do.

Excellent bike shop with very helpful staff. Sylvester helped me last time I was in there. He noticed I was having a little trouble repairing my bike and was quick to lend me some tools give me some assistance. Best bike shop in town. Sylvester’s the man.

Cutting edge expert bike fitting technology. Highly knowledgeable staff. Super friendly. A+++++.
After my accident I was in the market for a new road steed. I’ve been fitted for a bike before but the way ITB does it is on steroids. I was warned before my fitting to arrive in cycling gear so that’s what I did. For fittings, they use the Guru Fit System which is truly a state of the art piece of equipment (Link
). Fittings normally cost 300.00, but if you buy a bike from them, they include it with the sale.
Their main goal is to fit you most accurately and getting you the bike that is right for you. They’re great at explaining the pro’s and cons of the different bike and parts in stock so you can make an informed decision. Bikes aren’t cheap so they want to make sure you leave happy.
Go here, everyone! They’re the best in the biz.

We had an excellent experience here. We were in from out of town doing a triathlon and they did everything possible to make us comfortable and happy! Thanks! We will be back.

All-​around experts: thorough, knowledgeable, and incredibly friendly. I highly recommend IT&B and their staff for planning, outfitting, and helping to activate your next adventure on Oahu.

My experience with this place leaves much to be desired. I went in because I am looking for a bike for exercise. The guy asked me what price range I am looking at I said 300 – 400 dollars, he looked at me and said, well you can’t afford any of our bikes here. I am thinking to myself, how dare you assume how much I can spend. Why not try and explain to me why your bikes are the best. And explain the difference in bikes, since I am a novice… Will never step foot in that store ever again…

Thanks Ed and James for the top notch customer service! I am fairly new to the sport and I have been to bike shops before where everyone is a bunch of snobs. Not here though — Aloha attitudes all the way. Ed did a great job fitting me to my bike for a fair price and was kind enough to take the extra time to give me a bunch of helpful pointers. No high pressure sales tactics. Just honest professionals who show pride in their work. Support your local bike shop! These guys are awesome!

This is the place to go for your bike. The other shops in town all have limitations; It&B always delivers. I used to be skeptical bc of the size of the shop, but consistently have found that they can help me with my bike problem, while shops like McCulay Sporting Goods, the bike factory, or the bike shop, leave me feeling frustrated because my problem is not fixed.

The reason I went to IT&B was because my friend referred to them. Based on my own personal experience, I would highly recommend you buy from Island Triathlon. They have a tremendous selection with professional, knowledgable, and extremely friendly staff. Choosing a bike is not as easy as it seems. But, with their help, I felt like I purchased the right bike at a reasonable price. James, also assured me that if I had any issues with my new bicycle, they would take care of it right away.

What a pleasant surprise … My expectations were notably exceeded. Joe went to infinity and beyond like Buzz Lightyear. I had planned on just stopping by to fix my flat tire and/​or buy a new bike pump in addition to whatever else was necessary. I assumed that hey, I’ll probably end up dropping the equivalent of a week’s worth of groceries on this minor repair.
Fortunately I was wrong. Joe not only fixed my tire but he didn’t charge me for the labor! On top of this, the new tubing and sealant I got were on sale! Saweeeet cherry!
Cheers Joe and Island Triathlon!!!

Originally I came here looking for a Felt DA because typically I’m Brand Loyal and they only have a few on the floor. I was shown a P2 and I thought hmm ok I will go home and do the research so 2 – 3 weeks later I showed back up ready to purchase my P2. So I brought my gear and took it out for a test drive. Upon returning and looking at the difference in the P2 and P3 I decided to shell out the extra grand and go with the P3. All I can say is this is a great bike. It’s also my first Carbon Frame. Before I was riding a Felt z85 road bike. This bike flies when I came back in with the two I was disappointed to hear that they didn’t have a p3 readily available but the associate informed me that they may have one in a box so I purchased it sight unseen. 4 hours later they had her built and it’s been nothing but a good marriage ever since.

Maybe I spontaneously signed up for a half Ironman — The Honu. And maybe, just maybe I have my first Tri coming up in a week. So maybe I signed up for said half Ironman before even doing a Tri before. So of course it only makes sense to get to a Tri store to get some new Tri apparel.
Don’t get me wrong. I’ve run marathons. I bike. I swim, poorly. I have considered Ironmans in the past — Full and Half. I just hadn’t signed up yet. Until yesterday. There is a first for everything, right?
I am knowledgeable about bikes and running — I just wanted some more info on Triathlons in particular and gear for it. I was super appreciative that the person helping me was another women. Not that I’m sexist — because I’m not — but it was nice that she could give me her personal experience with the clothes. It really helped me narrow down what I wanted. She was super friendly and helpful and I’ll be back again because of the excellent service.
And because let’s be honest. The place makes me happy. Yep — I’m a weirdo. I like to torture my body with things like marathons and now apparently, Half Ironmans (Or maybe even a full?) :)

I have been riding bicycles for years. This is an enthusiasts shop with a full range of products and services focused on the mid high end market. This shop has very expereinced riders working as employess who often can give first hand experience on the bikes and components they sell. I always work on my own bikes but there are a few things I will not do like build my own wheels. This is the only shop in Oahu that I would trust with such as diffcult task. Friendly staff always ready to answer questions. All you have to do is bring your passion for cycling to the store. They will do the rest.

Not cheap, but THE BEST by FAR!
I went here first, then shopped around, and then went back.
If you need anything, they will make sure that what you get is PERFECT for you. You can try things on, try parts on your bike, everything is great quality. Their service department is friendly, and guaranteed. I’ve never had to go back for them to fix a repair, but I would feel comfortable doing so, because they really take their time and stand by their work. This is now the ONLY place I would go.
If you buy a bike, they’ll give you a deal, and they often give discounts on other purchases.
Frank, the owner, knows everything about bikes, tris, and the area!

This is an update from my last review about ITB.
A few years have past since I wrote the last review and I have changed quite a bit since. I have come a long way from being a beginner runner, to now a somewhat knowledgeable runner (having ran over 30 footraces in 3 years), to now training for my first triathlon and giving that a try.
So, I recently bought a triathlon-​almost-​ready carbon road bike (used) and I decided to step into this store to get it race ready! I had to get the bike fitted first — so that is tailored to my body size and proportions. After, there were many accessories I wanted changed — carbon aero bars, carbon water bottle holders, replaced tape… etc. I thought this would be a 30min-​45min process, so I came at 3:30pm and the shop closes at 4! The amazing mechanic that fixed my bike said he thinks it would take longer, but he would get started and do what he can on that day. At 4:10pm, he checked to see when I needed to go, and it was, NOW! So he finished up and I was able to leave the shop at around 4:15pm. He was not at all concerned that it was past the shop’s open hours but was concerned when I needed to go to my next appointment!
So, he finished up and said there were still a lot of things that he needed to do. He asked me to come back another day. No payment was demanded of me yet. I came back a few days later at about 15 after 10AM (they open at 10AM) to get the reminding parts of my bike tailored. A lot of clinging and clenching of the screws and changes were made, the aero bars were replaced from aluminium to carbon, the water bottle holders were replaced from aluminium to carbon and 5 hours later, I finally left the shop with a big smile. The labor was less than $ 80 for everything (fitting and installation of all my extra accessories) and I was ready to ride around the island!
I did not expect to be at the shop for that long, but I appreciated the carefulness of the wonderful mechanic that took the time to fit me on the bike. During my time, I was introduced to everyone at the shop and it really made me feel comfortable.
I am definitely coming back to get everything else changed, added, or for a tune-​up. I completely appreciate the staff’s no pressure selling style and their amazing work ethic!

Stopped by this shop in desperate need of a specific SRAM shifter. The staff was kind of enough to refer me to another local bike shop. I was really grateful IT&B pointed me in the right direction; the other bike shops told me to simply order online and refused to guide me to another bike shop. I really appreciated their advice so shortly after I purchased the part I needed I brought my Mountain Bike to to them to be repaired.
All staff members I spoke with were very courteous and took time to answer all my newbie questions. Thank you for the excellent customer service IT&B! I look forward to doing a lot more business with you in the near future.

There was a time when I wanted to transition from marathon junkie to triathlon newbie and try for IronMan status eventually. Needless to say, that dream is still ongoing and still alive, even though I am concentrating on the 50 States Marathon goal at the moment. To wet my appetite for the triathlon, I ventured to the Island Triathlon & Bike store on Kapahulu Avenue to see what kinds of bikes are available for purchase. Needless to say, I am not an expert on triathlons or cycling, but I do have many triathlete friends who run Honolulu Marathon each year, so it’s fun and exciting to hear about their triathlon adventures around the island.
This store is easy to find, but it’s often hidden when you’re not looking for it, when driving along Kapahulu Avenue on a weekend. I was recommended to this store, ever since a friend of mine told me not to buy any bicycle at Wal-​Mart to use as a training tool. Ever since Momentum Multi Sport had closed shop back in 2010 in Kaimuki, I think, I needed another avenue to comparison shop at for all your endurance /​cycling needs. While I have yet bought a bike on my own, Island Triathlon & Bike fills that void completely and hope they will be the scene for years to come.
This is a great store for the triathlete community. The store itself is relatively small, but what it lacks, makes up for in great customer service. There are plenty of bikes here for sale and they fix bikes as well. They can recommend models and brands, depending on what your goals are. While I was in there just to look at what they have to offer, I did take interest in getting those bike jerseys to run in. Maybe some other time, although running in triathlon gear would be neat in itself, instead of just running clothes. With that said, Island Triathlon & Bike is the place to go when you are in the need for a new bike or to trade up to a triathlon ready bike. They are a full service company, so if you have any questions relating about bikes, bike safety, and bike maintenance, and even local triathlons, ask away.
The staff is awesome and they know what they are doing.
Support local!
A+

Went to McCully bike and when we received zero customer service, we rode our new beach cruisers over here to get outfitted with some accessories. Laird and staff were so helpful and nice. They suggested some awesome equipment we are very happy with.
This is aloha spirit!