Island Sole

I love, love, love this slipper store. They have a nice range of brands and seem to always have the nicest people working. I’ve been very impressed with their customer service and how easily their sales associates talk to customers. You leave with a pair of slippers and a feeling that they really cared about what you wanted.
Their prices also appear to be reasonable when comparing it to the online store prices, if you calculate the shipping cost they come out to about the same, sometimes a little cheaper.
They also have such a HUGE sale selection filled with smaller sizes, so it’s very easy to find something when you have small feet.
The service is a sure ⁵⁄₅
The price is reasonable ⁴⁄₅
The atmosphere is ⁵⁄₅ Love the music they play
This place fits Kahala mall really well, I’m glad i s

The people working at island sole always give great service. We get all our slippahs there. They are great with returns as well. We’ve had several exchanges and they are always kin about it and we’re in and out quickly.

My family only uses Olukais I attempted to buy it from a store at windward mall but quickly realized that the customer service was not as great or comes close to Ramone at Island sole I recommend everyone see him

Per Kahala Mall Magazine that I received after my purchase.
«Seeing that Hawaii’s Slipper Market was being underserved, Kent Untermann opened the first Island Sole in August 2011 @ Kahala Mall. Since then the company has grown to include nice locations in Hawaii with a sister store in Newport Beach, Calfiornia.»
9 location! I only know Kahala & Kapolei location.
Interesting, I learned something new everyday! =)
I always pass by this store on my visits to Kahala Mall, but this is my very 1^st time, I stepped foot in this store!
The reason: 25 percent sale sign & that my son needs another pair of slippers.
Wow! talk about rows and rows of slippers, all color, sizes, & brands.
If you love your slippers, this is the store for you!
The sales clerk, was very helpful! (I didn’t get his name, he has light colored hair)
I was able to get the right size for my son.
I got a great deal on a nice pair of Corbian slipper.
Overall, I enjoyed looking at all the different slippers– some brands I didn’t even know existed.
I will be back to shop for more goods for my boy!
Please support local!

Wow! This was my first time at Island Sole and I was in pursuit of a classic TOMS in red. They were out of stock on my size; however, the staffer Ramon was super helpful. He called all the other locations to see if they had it — they didn’t — but I appreciated the initiative. I left my number so they can let me know when they replenished their stock and just five minutes after leaving the store Ramon called and said it would be in by Thursday. I love that he was so thoughtful and thorough. Thank you Ramon!

I initially went in for Scott’s which they don’t carry. I ended up walking out with an olukai which I’ve never heard of but I love em. A bit pricey but worth it. The guys were cool, and my feet have never been happier. Going back for gifts!

If I wanted to be hit on, I would go to a bar.
If I wanted to chat, hear jokes and socialize, I would go out with friends.
Instead, I needed sandals! So I went to Island Sole on Black Friday… but instead, I felt like I was avoiding the salespeople, who wanted to talk, joke and socialize. I mean, I love good customer service but I also just wanted to try on some sandals and take advantage of the 20% off on two shoes purchase deal!
Overall, this shop in Kahala Mall has a great vibe and good selection of popular brands. But the customer service mimics social networking. I was happy to pick up some slippers for a good price but was annoyed at the interactions I had with the staff.

Omgosh I finally found the perfect slippers I have been looking for, all thanks to Ramon. He non stopped trying to do whatever he could to help me, such a sweet heart and very hilarious lol THANK YOU

This is a great sandal store in Kahala Mall.
No need to go into Waikiki or Ala Moana for this store. Great easy in and out parking at kahala mall.
They have a much more extensive selection than say Local Motion.
See Mari or Ho’ola they are great sales persons.

Great selection of all types of slippers but they have the largest selection of Toms I’ve seen. I really liked the black denim toms but I quickly was saddened that they had every size but my size. The most awesome sales associate Irene approached me and asked if she could find a size for me. I sadly said I don’t see it out here. She said oh we have other locations and I could transfer it in for you. I was surprised that they did transfers because at the ala Moana location they said that they don’t do transfers.
Of course I told Irene with excitement. Yes please.
A few days went by and I received a call from another sales associate. I called back because I wanted to make sure Irene was there so I could personally thank her.
I am a very happy owner of the black denim toms and I recommend you to see Irene to help you. Will return for my next pair of toms.

Because of «Ola» my husband and I are now dedicated customers of Ola at Island Sole at Kahala Mall. His unique one of a kind personality just makes you want to revisit and shop. I don’t buy because I need slippers. Ola makes us want to buy. ;-)

Ola was very talkative and gave up some good advice on to where to go around the island. The selection of was good and prices were reasonable.

Staff was awesome and selection is great I love Toms and went in for a pair but left with the limited edition sonok with the Hawaiian Island on them I love these flip flops — shoes they are perfect with island living. The price was high at 60 dollars so thats why they didn’t get 5 stars. But the last pair I owned I wore out so I’m sure I will get my moneys worth.

Summary: If you need a fancy (expensive) pair of slippahs then this is the place for you! If you feel like dropping some $$$$ on slippahs that a company will actually BACK a warranty, then come here! Excellent customer service from here as well!
LOVED: I forgot her name but the cashier was very friendly, cordial, and informative. I’m a $ 20 slippah Scott wearer for pretty much all my life, but my fiancée’ wanted a specific brand here. I was looking at the $ 70 Olu Kai slippers and freaking out, but the cashier assured me about a one year warranty backing and boy were they comfortable!!! She showed me all different kind of styles and really took the time for me and my fiancée’ to find what we’re looking for. And YES I dropped a mad $ 70 for a single pair of slippahs to test this warranty thing… and sure enough…
**UPDATE — My OluKai’s broke 4 months later… yup on the strap as almost 99% of all slippahs break at. But sure enough I took them back to Island Sole with a copy of receipt in hand, showed her (the same cashier even!) the breakage and she replaced it right away with a pair of new ones with no questions asked. A mere 5 minute process! Awesome!!!
DID NOT LOVE: And unfair dock of a star, but a dock none-​the-​less, is the prices. Well, hellooooo it is located in Kahala mall after all so I’m sure the residents can afford, but still though. No real sales ever happen so if you’re coming in for the first time, expect some sticker shock.

I used to be one of those folks who said «the cheaper the better» until I had toe surgery and ended up with some neuropathy in my feet. Yikes! My cheap Old Navy slippers for $ 2 bucks dug into my feet — right where the thong parts are. OUCH! My shoes were hurting me and I was in general, annoyed with how they felt and fit while adujsting during my surgical recover period.
Then, I found Island Sole! Ahhhh, the Sanuk «Yoga Mat» slippers are leather and super soft and cradle your feet. They are a joy to walk on and don’t hurt my feet a bit. Then, I found HAVIANAS. When I first saw the price I was like heck no — $ 28 for rubba slippahs? Eek. Then the old neuropathy kicked in and I tried on a pair of these babies and I will NEVER buy anything BUT Havianas. They are soft, comfortable and have thin thong straps on top. You get what you pay for and sore feet just ain’t worth it for me.
The Manager is extremely nice and helpful. I love this place.

Footwear is a key item when it comes to travel, and I somehow was totally unprepared when I got to Hawaii. I found Island Sole, and was helped out by a super friendly and incredibly helpful girl, Jamie. She knew exactly what I needed for the activities I was going to be doing, and how to keep myself lookin good doing (obviously a must in my book!).
Check this place out even if you just need a solid pair of flip flops!

Island Sole is a pretty new place right next to Zales at Kahala Mall.
BF: Remember at the sidewalk sale T&C had those slippers for like $ 35? Well I should have bought them.
Me: Why whats wrong with the slippers you’re wearing?
BF: They’re falling apart and I went to look and slippers are $ 50+
Me: WTF? $ 50+? NOT!
BF: Yup!
ME: What about that store (Island Sole) they have lots of slippers.
BF: Oh I didn’t check that store.
We were able to find tons of slippers for $ 20-​$ 25. He bought Cobians (a brand I’ve never heard about it) There were lots of styles and the sales people were really helpful. They really know their stuff. There were a pair that was $ 70 and I was like WTF but she was able to tell us that they correct your posture and all this other stuff.
I like that they have Havaiians :) Woo hoo!
Tip: If you’re in the market for slippers check them out and ask for help.

Slippers galore!
Island Sole sells all of my favorite brands such as Cobian and Sanuk with every model and color imaginable in one shop. No long do I have to go searching all over the surf shops to look for a specific pair I like but the one HUGE downfall for this convenience is that it is expensive!
I’ve been wearing the Sanuk yoga mat slippers for the past year and a half and I’ve been buying them at T&C Surf. At Island Sole, the same pair of slippers cost about $ 4 – 5 more than the surf shops. I walked over to T&C to compare but unfortunately, they didn’t have it in my size… go figure.
Check out Island Sole for crazy variety and colors of the most comfy slippers in the market but be prepared to shell out a few more dollars than other places. Service was help and friendly… the girl working must think I have decision issues since I spent at least an hour trying on everything again and again lol.

Never had I seen an entire store dedicated to slippers before! I was amazed and impressed with this unassuming store that randomly appeared in Kahala Mall.
Funny how in the midst of a recession people are still opening new stores — especially this one that specializes in high end slippers. Granted, this is Hawaii and slippers are a mainstay here, so I guess they’re worth an investment.
I decided to take a glance around since I was there anyway and, hey, if I find a pair of flip flops worthy, why not? Sadly, I walked away empty handed, but not without hope for the future. Now I know where I’ll be getting slippers when the time is right.
Upon entering the store, the smell of rubber and «new» surrounds you. That made me feel reassured, comfortable, and, strangely, clean.
The lady working was AMAZING. She was super helpful in more ways than expected and was oddly knowledgable about the flip flop industry.
I was looking for a pair of Cobian slippers that they appeared to stop making and she was able to empathize, understand, and redirect my attention to something that may be able to replace my long lost slippers. I’m sure there was some kind of commission ploy involved, too, but it didn’t change the fact that she knew her slippers.
She took me towards the Sanuk slippers and their new yoga mat padding. SO COMFORTABLE! I tried them on and loved the way they felt, but they didn’t have the look I wanted so I had to pass. Regardless, she let me know that they were her newest favorite pair and, to be fair, that when the slippers got wet that they were sponge-​like and held moisture for an extended period of time. Sounds honest enough to me.
I’m such a sucker — if you’re helpful, the store is clean, and you’re willing to tell me all the pros AND cons of your products — I’ll be glad to grant you a sale. Maybe not today, but someday, I will be back.

The boyfriend and I happened upon this brand new store just a few weeks ago on one of our bi-​weekly trips to Kahala Mall. It specializes in flip-​flops and surf style shoes. But these aren’t just any flip-​flops, these are high-​end, name brand flip-​flops with some even specializing in arch support so you get the most comfortable flip-​flops eva’!
They have a nice selection of men’s and women’s shoes with tons of different designs and colors. I bought a pair of Olukai women’s flip-​flops and am enjoying the arch support I never experienced before. I’m still breaking in my feet though, since they were so used to flat nothing.
Besides Olukai this store also carries Havaianas, Cobian Sandals, Sanuk surfer shoes and flip-​flops, Reef, Rainbow Sandals, and plenty of others. The employees were very welcoming and helpful. Not being too nosy, but also not completely ignoring us either. I liked that.
The one drawback is that these shoes are freakin’ expensive! I got the cheapest pair of Women’s Olukai that I could at $ 60. Yes, I know that sounds insane for a pair of flip-​flops, but I couldn’t pass up the chance to try out the arch support. This way I can always switch back to cheap flat flip-​flops if I decide that the arch support wasn’t worth it. But so far, I’m lovin’ the comfort.
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