Five Star Facial and Nail Salon

My husband is doing his nails at our favorite place. Helen is awesome. We would always come here.

Not even 24 hours later and two of my acrylic nails broke. One broke while I was putting something away and the other broke while putting on pants. Not to mention that while I was getting my nails done, another customer came in because her nail broke after she recently just had her nails done there. I won’t be going here for acrylic nails anymore.

My grandma went in for a foot massage and nail trim. She LOVED it! They spent a long time on her feet, and her swelling went down a lot! He was very careful about any pain she had and explained what he was doing for her.
I went for a manicure, and Helen was great! She was very thorough with my cuticles, and gave me advice on what nail polishes and designs to use. I ended up with a red gradient with gel polish and it’s perfect!

Went w a girlfriend on her recommendation and it was simply wonderful. Had a relaxing pedi that made me relax and zone out for the first time in a long time. The ladies are very friendly and to be honest very attentive. I allow myself to be too busy to take care of me. When the lady was finished w my feet (pre polish) I had pretty girl feet. That’s amazing for me. After polish I had pretty painted girl feet. This for me is a real treat. The stone massage was just the thing to get my tense feet and legs chill out for awhile. My (late) resolution is to be back in a couple of weeks to do this again. Worth it in more ways than one.

I gave it a 3 star, i came in an hour before closing. And I kind of was already expecting them to give me not good of a service for not coming in earlier. Anyways, I felt rushed. She even got my bf to do his nails, and he didnt like it either.
First of all, I started 15 minutes before my bf. There were 2 nail technicians in there. But 1 looked like she was ready to go home, and thats when the lady who was doing my nails asked if that lady could work on my bf. I know for a man you just get your nails cut, cuticle care, a massage and hot stones/​hot towels. Mind you I come here often, and i have nevvver seen service like this. They have literally gave my bf a foot massage for 30 seconds. He even finished before me! Like at the least it could just be a longer massage if hes the one not getting his nails done. I dont know, AGAIN I was expecting service like this…
But lesson learned, dont come here with at least 45 minutes of closing. You wont get at least what you paid for. I have read other reviews where it says, you get what you pay for, but this experience was way less than what i have paid for.

Thank you Tina for an awesome service. The massage was definitely fuel for work. This place is living up to the name haha XD

I’ve been on the lookout for back up nail salon with good pedicures in town when I can’t go to my usual salon. This place is right off of King St, right next to Baskin n Robins and offers a few parking stalls. The nail techs are all super friendly and had fun making googly eyes to my infant son who came along with me (who could resist a chubby, happy 3 month old with dimples who will throw just about anyone a smile?!). What drew me into this place was the fact that they offer deluxe pedis for $ 25– that includes all the regular stuff with exfoliation, callus removal, and a 10 min hot stone massage. I wondered if it is too good to be true… Well I’d say that they delivered ok most of what was promised with the exception of the 10 minute part. Maybe they meant 10 minutes total– for both legs??? I was hoping they meant each foot. The massage itself was ok so I wasn’t too devastated that it was a little short. The only other con about this place was that the massage chairs are old and don’t work well. Bummer. But overall, good value for $ 25!

Great service. Hot stone leg massages and I always feel so clean and refreshed afterwards. I’ve been going to Five Star Nails for roughly 10 years now. Tina and her staff are great. If you’re in a hurry, Tina is the go to person. Let them know you’re in a rush and she will do your manicure WHILE another technician is doing the pedicure. Massage and all. They do 3-​D art which is a plus and have at least six techs every day. I usually bring my mom and my aunt and they service us all at once. Tip is in cash, so don’t forget to bring cash. Their staff remembers their customers and are friendly, but also professional. They greet you as soon as you come in and their massages are heavenly.

Awesome experience with great staff! My husband loves their special treatment for his feet. Make sure to get the extra foot massage… it’s the best!

What I really like about this nail salon… hot stone leg massages.
— I don’t like to make trips to town so often because of all this traffic now a days, but none of the nail salons on the leeward/​west side that I know of offer hot stone massages. And with working 12 hour shifts at the hospital, I’m gonna need more than just hot towels for my legs.
What I don’t really like about this salon… inconsistencies.
— I’ve had different nail technicians each visit, and I never know who’s who because they never tell us their names. Anyhoo, the length of time of the massages are never the same. I’ve been disappointed more than once realizing that my foot massage has been much shorter than the previous time. But then again, I don’t think they have a standardized massage technique.
Prices aren’t so bad. But you get what you pay for. So don’t come in expecting the nail technicians to be able to paint a complicated design on your nails.

I really like coming here… friendly and professional staff. They really make my feet look and feel great!!! A must… highly recommended to check me out. Fair price and the massage at the end is icing on the cake!!!

This is your typical cheap nail salon experience. Good at some things, terrible at others. I really liked this place for a quick and affordable pedicure so I thought give them 2 stars but this was one of the worst manicures I’ve ever had in my life. The manicurist clipped my cuticles too much and actually drew blood in a few areas. The gel polish I chose was «broken» so she tried to convince me to get another color. I stuck with it, & maybe that’s why it ended up looking so sloppy? I had so much extra paint on my fingers that it’s causing the gel polish to lift after just one day. I don’t think this has ever happened to me with gel. I can usually go at least 2 weeks. The pedicure was really good! They get the job done & even give you a mini hot stone massage at the end! If I ever go back I’ll trust my fellow Unilocalers and try going to Jenny for pedicures and stick to salon glitter for my manicures!

The only service I tried was the foot massage … Walk away, 100% not worth it. Was attracted by the sign on the door for a 1-​hour massage for $ 35. Turns out the first 15 minutes is a foot soak, and the rub is a lazy, distracted foot caress with zero effort, zero pressure. Even when you ask for more pressure, they smile and do nothing. Instead of feeling regeneration and relief, I walked away feeling frustrated and annoyed. When it seems too good to be true, it is!

I used to love coming to this place. They definitely were a five star location.
Now, they rush to get you out the door. Not all the women, but most. The owner sure does want you out. You would think if you owned the place you’d do the best job. Well that’s not the case.
I won’t be coming back here.
I could’ve given myself the same massage and pedicure she gave me.
Very disappointed about my experience this time around.
PS it’s extremely hott in here.

I called and made an appointment and I had an appointment an hour later. They welcomed me and were really helpful. Jenny was the lady that did my nails. She was gentle, and an excellent job! I wanted my nails plain at first but she started discussing options of rhinestones, and I said sure lets give it a shot. I told her I wasn’t really into it so she picked a simple yet elegant design that fit perfectly with the color. She knew exactly how to make it beautiful and simple for a good price! I’m from Washington state and I paid less then I did in Washington, and for a very good set of nails! I would totally recommend this place for those ladies that like to get gel nails! They even have punch cards!

I came back today. It was my birthday over the weekend & my daughter’s birthday today. As a gift, my mom took us for pedicures.
Much better experience this time. MUCH. I still won’t get my fingers done here, but I’ll come for pedis. The massage was so much better, the lady took her time with my gorilla feet. They were so good to my 7 year old.
They get my recommendation for pedicures.

Great job ladies. they did both my daughters & myself to a pedicure and all three were great!

This place is your standard Vietnamese nail salon. They do really good pedicures at a reasonable price ($ 25). The girls are nice and they have a stamp card which is cool.
If you are looking for gellish or acrylic, I wouldn’t recommend this place. I’ve tried them for gellish and the results are poor. Painting is uneven and for some reason the sides of my nails are always missed.

I likeeee!
Standard Vietnamese ran joint. Do yo nail. And do em well.
They do try hustle you, but as long as u stick to your original plan ull be pleased.
Five stars for being cheap and taking ‘no’ for an answer

This place is a bit out of my way, but it’s worth the journey. I love the service I get here and the quality is better than many other places I’ve tried.
My thing is always about trying to get a nice set of nails for a good price, and this place delivers. The pricing seems to be a little inconsistent, but it could just be me. Last time I got a full set of acrylics painted with regular nail polish and no design besides a different colour on my ring fingers, and that was $ 25 for the full set. Today was a full set too, basically acrylic painted with gel polish with a gradient design, which was $ 50, plus polish and glitter on my toes for $ 9.
The missing star is because they don’t do true gel nails, or at least she didn’t for me today. True gel extensions are supposed to be built up using what looks like clear gel polish from a bottle. The higher price for gel extensions is because no drilling means healthier nails underneath (plus it’s more work!) She glued on a tip and built it up with a liquid/​powder combo just like acrylics, only it was called gel and costed more. That’s the reason behind the price bump from last time, but lesson learned. Ask for acrylics, not gel, because here the two words mean the same process. One is just more expensive.
Bottom line, though, my nails look great and I’m so happy with them. All the nail techs here are also very persistent that if anything goes wrong before your two weeks are up, you come back and get it fixed for free. Customer satisfaction is very important to them! Next time I go in and want a full set, I’ll ask for acrylics.
Overall, I love this place. Pretty sure I found my new nail spot.