El’gant Alterations 2

My daughter needed to have two straps removed from the front of a dress. I usually use another business to do our alterations but this was last minute and the location was convenient.
For $ 18 the straps were removed. My daughter picked up her dress and when she put it on to get ready for graduation I noticed one of the openings where the strap was removed was not sewn shut. Hey, you sewed three what happened to the fourth?
I didn’t give one star because my daughter should have checked before she walked out of the store – so that was on her.

I took a very full chiffon ball down here to get hemmed. Dropped it off on Monday and needed it before Friday evening. I called several places in the area and they were the only ones able to do it on such a short notice. They did a phenomenal job hemming, looked like the original hem. They even had it dry cleaned by Thursday at 10am. I will be taking more of my business here. Only con is a language barrier, if you want something complicated done it might be a little hard to convey that message.

Military alterations are expensive, period. I think the only place that you would get a deal is overseas. I came here because I expect them to already know where to put patches and service stripes, and have an idea of how a fitted uniform should look.
Customer service is okay. The older lady there is friendlier than the other staff. I brought in untailored uniforms so there was a lot of work to be done. If you are doing alterations, you have to put on your uniform and ask them to look at it to make sure that it fits right. Either that or ask someone to come with you to point out any discrepancies. When I came back to pick them up, I put them on again and got the older lady to look at it again. More alterations had to be done. She said just the service coat but she had forgotten that she had put in pins on the trousers to make additional adjustments. Make sure that you are paying attention because they are busy and can be forgetful.
I paid $ 130 to bring in the back of the service coat, slim the sleeves, shorten the trouser length and bring in the butt area. I also got the rank and service stripes put on. It has been a long long time since I have been to a tailor shop so I figured $ 130 was about right for all that work. I wasn’t in a rush to get it back but the turnaround time is reasonable.

I super love Ann the owner and Kim and the sewing staffs there, they always treat me well, I have been giving Ann business for over 6 years, and I love the Love they put in there sewing, Ann and Kim always takes care of me all the time, and I will always take care of El’egant alterations all the time as well by giving them my clothes to be altered, God bless This company, and GOD BLESS ANN AND HER HUSBAND AND CO-​WORKERS!!! I love there company!!! Perfect sewing Every time!!! My salute to Ann and her Business!!!

Very helpful staff when I started working my current place of employment. Aunty was very kind and patient what I needed. needed to get it done fast and very knowledgeable ! Definitely will refer!

I have been going to El’gant Alterations (the location in Wahiawa) for about 20 years now for both my military and civilian tailoring as well as military unique requirements. They have always been very nice, welcoming, and the service is on par with Rose Lee’s whom retired some time ago now. Since they opened the second store in the old 99 Ranch location I have been solely going to them for my tailoring needs.
My wife has also reported to me that her clothes that needed altering done there were «good to go». I guess after reading the other reviews I would not take wedding dresses there, but just about anything else I have nothing but good things to say about this establishment.

WARNING: If you pay in advance with cash and they hand you a receipt, make sure they put a big red stamp on it that reads PAID. Otherwise when you go in to pick up your garments they will charge you again. Could have been a careless mistake on their part but I doubt it. We’re also nearly positive that they didn’t alter the hemline on my wife’s ball gown, despite being measured and pinned for it.

Prices are totally affordable here. I brought in a dress that needed to be taken in on both sides (they even moved part of the zipper) and in the back for only $ 20. The seamstress did a phenomenal job — can’t tell it was altered whatsoever.
The Vietnamese woman who greeted me and pinned me (I think she was the owner) only pinned the sides though. I told her the back was still puckered bc it was too big but she said it would be fine. I didn’t argue since she’s the expert, not me, but when I got the dress back, the back was still too big! The Filipino seamstress (she sits in the back left corner if you’re facing the store) was amazingly kind and altered the dress within 10 mins after I told her I was leaving Oahu in two days.
That all said, the owner was also super accommodating with my travel arrangements and the dress was ready 3 days earlier than her typical timeline.
Overall, 5. Would’ve been a 4 if it wasn’t for the awesome seamstress!

Expensive!!! I needed to get my work uniform (tunic) hemmed and the lady quoted me $ 22! My co-​workers got theirs hemmed for $ 10. I used to sew quite a bit when I had a sewing machine at home and I know this wasn’t a difficult job. I asked about wedding dress alterations and she was a little rude. I did not get my alterations done here. I got it done for $ 15 somewhere else the same day.

Do not go here for your wedding or elegant gowns!
I brought my wedding gown here; needed to be hemmed quite a few inches since I was wearing flats and the bust needed to be taken in a bit. Also cleaned/​pressed to get the wrinkles out. The horrible job here practically ruined my big day!
First, the ridiculous area they call a fitting room was covered with pins all over the floor. Very dangerous! The lady that did the fitting was nice but was in such a hurry, she pinned it crooked and something just didn’t feel right about it but hey, what do I know? This was my first time getting anything altered.
Fast forward a week– They asked me to come in to do another fitting to make sure and I did. It was still too long and I noticed green marker on the areas they were supposed to take in! Also, it was still wrinkled. I told them all these things and they assured it would be ready to go by the next week like I needed.
I go in for the pick up and lo and behold, it looked exactly the same as it did the week before. All the wrinkles still there, still way too long and green markings. She tried to rub off the markings with a rag, are you serious? Imagine a beautiful white gown with GREEN MARKER LINES on both sides, completely visible! Since I only had less than a week before the wedding, I couldn’t take it anywhere else. AND, she still charged me for the full price!
I actually tripped on the gown walking down the aisle because of the length. I caught myself luckily and we laugh about it now but for those who are the bridezilla types and must have everything perfect, it would have been a disaster so I highly advise you take your business elsewhere

Took my dress in for a hem. I was in a rush so I told them to take off x amount of inches each layer because having my young children with me I did not want to try on in the small space they had as their fitting room. But the elderly lady insisted I tried it on. So after 4 times saying I don’t want to try it on, I just gave in. So my kids and I all squeezed in the fitting room and I got the dress on, I noticed little needles on the carpet scattered. Which made me nervous that my kids would pick them up and start playing with them or accidentally get poked.
While I was waiting for someone to come, I could hear them talking in vietnamese, saying «this stupid girl doesn’t want to try on the dress, how does she expect us to know where to hem» little did they know I understood because I was raised in a vietnamese household.
With the fitting area so narrow, even if my kids were not in there, there was still no room for her to work. So the lady gets down and starts to pump white marking on, she then complains about her back and just sat in one place. I tried to turn as she was marking it to make it a little easier but she was doing it so fast that I could not keep up. Once she pinned the dress she made sure it was all even.
This was on a Tuesday. She asked when I need it by and she said soonest would be a week so I told her I would come the following Wednesday.
The week goes by and I get a call Monday afternoon asking if I can come in and retry the dress on because the markings were uneven. I told her I can try to come before they closed at 6:30 but she insisted I try to get there before 5.
I’m sorry, but we all have busy lives and I’ve already took the time to do the markings when I first took the dress in nearly a week before.
By now I am furious that I had to go out of my way to get there before 5. So I just picked up the dress and left. The lady never apologized for any mistake or even tried to convince me she could do it. All she said holding my dress in one hand and with the other hand out «receipt?» I gave her the receipt and left.
They are unprofessional, and most of all rude. I will not be returning.
Negative stars if I could.

Ann is very friendly, knowledgable, helpful and sweet. Prices are awesome and they are accomodating. I always bring my pants for hemming.

had a pants snap repaired, good service, the Chines lady speaks good enough English, they have a lot of military patches. reasonable priced. It’s in the old Ranch 99 building next to the post office.

This place is a small, sorta hole in the wall place tucked in the back of Moanalua 99 (formerly 99 ranch). The ladies speak good enough English and are usually quick to get the job done. Their prices are very reasonable too.
I’ve had a lot of patches sewn on my motorcycle vest and also took several David’s Bridal dresses here too. Other places charge a bit more for a simple hem or taking in a dress. To me, they are cheap. I trust them with my expensive business suits and dresses.
So far I have had good experiences with them. I see a lot of military personnel bringing their uniforms in too. They seem to have lots of experience, especially with the military uniforms.
Depending on their workload, you can ask them to «rush» your order, of course with an extra cost.
I kinda don’t want to tell everyone how good they are because then everyone will bring their stuff here… And that may cause them to get too busy for my stuff haha jus kidding. Those ladies are very reliable.

This is the bargain hunter’s sewing service, especially the military bargain hunter.
I’ve been going here for over two years. They sew on military rank and create name/​service tapes, and they are faster and cheaper than most on-​base alterations. I’ve also brought torn clothing to them which they repair quickly and effectively.
Location is not immediately obvious, you have to go into the 99 Moanalua mall and go all the way to the back. They have several ladies hard at work, and can do rush jobs if need be. Prices, as I said, are better than any other place I’ve found.

I am a big Unilocal believer so I went to El’Gant to have my pants altered. I did not think that they were any more pleasant than other businesses but I did notice that the man, who was at the front, was not very welcoming and seemed to give the impression that they did not need my business.
Several days later, I went back to the store and greeted everyone with a smile and a good morning. I stated that I was there to pick up my pants. The man stood up and just said, «Receipt», and projected an annoyance that I was interrupting whatever he was doing on his laptop. I apologized for having lost my receipt and he abruptly said, «ID». No please, no hello, no pleasantries! He took about 5 minutes looking for my pants and then went to the register and asked for my payment. After I signed the receipt, he immediately turned away from me and did something else. No thank you, no smile, but just an impression that I was an annoyance.
Ladies and gentlemen, this is the kind of establishment who thinks that their customers owe them something! They don’t deserve my business that is for sure.

I really like this place, they are always so pleasant with me. And they take care of all my dry cleaning needs, they even have patches or make the name tapes/​plate if you need it in a decent amount of time.

Went to El’gant to get my ball dress hemmed. The lady that did my dress was very nice and kind of reminded me of my grandma lol she made me feel comfortable and easy to be around. I paid $ 60 but it’s a ball gown that needed a lot of touch ups so well worth the $$$. Husband dry cleans his uniform here every week too for I think $ 8 or something. Not bad at all.

I recently bought some pairs of dress pants and needed to hem them because of my short legs, even with petite pants. Previously, I’ve hemmed pants myself — which means the hems don’t stay up that well and the hems don’t look too pretty. Not at all. So on the way home from the shopping spree, I stopped by El’gant Alterations 2 in Moanalua 99 to check out the prices for alterations. The alterations were reasonably priced — $ 7 – 8 for basic hem, $ 12 for hem cuff. These prices are much better than the prices I saw posted at Nordstrom Rack (but still pretty cool can do tailoring and alterations at the store). El’gant has a little dressing room customers can use to try on clothes and to get pinned. Now I know where to go to get my pants hemmed. I’m even considering getting them to fix or redo my DIY hems.

Recession friendly dry cleaning! That’s what El’gant offers the person needing dry cleaning on the cheap.
El’gant is hidden at the circus that is 99 Ranch marketplace. Situated beside the Post Office, it has become one of my official 2-​birds-​with-​one– stone errand place for mail and dry cleaning!
What do I like about El’gant. I like that it’s cheap. 3 garments for less than 12 dollars. And although nothing much is el’gant about the store, they accept card! Cheap, close to work, close to the post office, close to cheap lunch places, what more could a scrooge ask for!