Drain N Rooter

I give out 1 star reviews about as often as hot chicks hand out their phone number to strangers in a nightclub. Therefore, a business has to be truly awful to elicit my wrath.
With Drain-​N-​Rooter, I have never encountered a more unprofessional and untrustworthy group of plumbers in my life.
Two days ago, my place had a clogged urinal which needed servicing so I called Drain-​N-​Rooter hoping to fix the problem quickly. After the plumber arrived, he spent almost an hour fiddling around the urinal. Afterwards he proclaimed that he was unable to unclog the pipe and the job required more drastic measures. He said he would return early in the morning with heavy duty equipment to take of the clog then he handed me an invoice for $ 196, even though he accomplished next to NOTHING.
The next day the plumber was a no-​show. He finally answered his phone an hour later and apologized that he was unable to come due to unforseen circumstances. Instead he’d send on of his associates to take care of the urinal. Ok, fine, I rescheduled an appointment for the following day and again the plumber didn’t show.
Incensed, I called them one up more time and advised them, with creative flair, what orifice they should explore with their plumbing snake.
BTW, I called Diamond Head Plumbing and they came within 1 hour and fixed the problem.