All Area Plumbing

Scheduled a 900 appointment, but received a phone call at 910 that they had two plumbers call in sick and will try to get someone here by 1030. Then I get a call at 945 from the plumber saying he is having car problems and can’t be here until 1200. So what is it calling in sick or car problems? Sorry I don’t like liars, I cancelled and went with someone else. Thanks for wasting my time.

The worst plumber in the Pacific.
I got an estimate on some work, a guy showed up on the day, started working but had to be told not to put a washer box over the kitchen counter (the washer hoses would have run over the kitchen counter), had to be told where the dryer vent was, and how much clearance there would be (diameter of a dryer vent). During this time he TWICE said he didn’t have the parts he needed for the job his company bid and could he come back tomorrow. He eventually left without doing one of the things they bid, and the washer box he put in was not to code and had to be replaced by the condo association plumber before I could close the wall.
I called the company and they said they would come and fix what they didn’t do. I said I didn’t want the guy who came before and they agreed. Day comes, I have the water turned off and the same guy shows up-​again without parts. He and another guy leave and are gone for over an hour. I call the company who had agreed not to send the same guy and to fix what they hadn’t done for free. They send the other guy back and he refuses to do the work without pay though his company had agreed to fix their job.
Now I have to take them to court. Avoid them at all costs.

This is a review of their billing policy I have no idea what their actual plumbers are like.
I called to ask them if they were interested in giving us an estimate on a repiping job we needed done. No emergency, they could come out anytime they wanted in the next week.
They said sure, but they would be charging me $ 100/​hour just for them to come and do the estimate! NO work!
If I decided to take their bid, then the amount I paid them would be taken off the final bill. The nice lady explained that they did this because people would have them come and give an estimate and then not choose them.
HMMMM people aren’t choosing to work with you because your estimates are too high, and your solution is to charge people simply to get an estimate?
Seems like a solid company with reasonable prices would not have this problem.

I had my propane water heater go down over the weekend and called All Area Plumbing because they were the original installers. Laurie was very friendly and helpful on the phone contacting the plumber to see if he could talk me through relighting the pilot. That didn’t work because I think the thermostat is broken or maybe just the gas control knob on the thermostat. They called me first thing Monday morning and right now a guy scheduled to come by before noon. Wow ~ great service so far.
I just hope the rest goes as well so I’ll leave a two part service review and let you know how it went with the service guy and pricing when we’re done. According to my receipt 7 years ago, it only cost $ 170.50 to have the whole thing installed so I hope it’s not going to be much more than that.

We had a small knife stuck in our disposal. We thought for sure we would need a new disposal, but Aaron from All Area Plumbing was able to remove the knife; he saved us a lot of money! This is not the first time we’ve used their plumbing services… they are always dependable and fast to come. We highly recommend them.

These guys took a look, and the guy was honest enough and told me I could do i myself if I had the time and patience, and was honest that he would have to cut part of my wood paneling to access the job. So for that 4 stars!
365 Challenge: #19/​365

There is an alert for this company:
Took two hours to do a simple job. Charged $ 220 + tax. Stick with A1 or another company and ask for a flat rate of $ 100 with tax for a drain clean when they arrive.