Walgreens

This is perhaps my favorite Walgreens in the area not only because it is close but I find the selection of products very good. The staff is very friendly and helpful. While the regular prices can be a bit high, when there are sales prices they are very competitive.
What I also like is that this location has two outdoor Redbox machines.

I was not greeted as I am used to at other locations. The person which checked me out with my first purchase made no eye contact, didn’t smile or say thank you. I asked to use the restroom and was given a head nod to indicate where it was. Only at my last purchase walking out the door was I met with good customer service. A refresher in customer relations would be great for the staff here.

Kiyosho really went above and beyond to help us with our photos. Great customer service & very friendly. Carlos is also always helpful & friendly. Thanks for all your help! :)

This store is pretty clean and we’ll stocked. I only come to convenience stores like this when I need something really quick because their prices are higher then a place like target. The line there is sometimes really long and I’m not sure why.

This Walgreens has very slow custormer service. There’s only 1 cashier whenever I walk in. I came here for my Burt’s Bees facial products because it’s close to the house. The prices here are higher than other stores and I don’t know why. I’ve never used the pharmacy portion of the store.

Me and my wife visited this Walgreens a few days ago and were very displeased at how the manager and staff handled a discrepancy of a sale item we were searching for. We had visited three different Walgreens locations less than a mile in between all three stores on South Cicero Ave., in search of the large 22 oz. Enfamil baby formula which was sold out at the 106^th street and 95^th street locations. We decided to stop at one final Walgreen’s to see if we could find this particular size, which to our surprise, was on sale for a few dollars less than it’s normal price.
When we arrived at the 87^th street store, we were glad to see that they did have the large size Enfamil in stock. The only problem was that the formula did not have the advertised sale price of the previous stores. My wife asked the clerk to check to see if the item was on sale and went on to explain how we had just stopped at two other walgreens stores. The clerk was a very young girl who seemed to care very little about our inquiry. She came back several minutes later and advised us that the formula was not on sale at this location. When we asked for an explanation as to why it was not the same price, she could not answer that question. We asked her to let us speak to a manager and she stated that the manager was busy but had told her that the price was the «normal» price as indicated. of course, neither of us were satisfied with her answer as she sounded like she made up the answer to avoid getting a manager.
My wife insisted on speaking to the manager and the clerk finally went to get the manager. Now with the manager in play, we thought we could reach a reason as to the price difference. The manager basically gave us some spiel as to how store prices and sales vary in different areas and gave an example how the prices downtown were higher than his store. Really? Ok, I understand the prices in the loop are more than most neighborhood Walgreen’s, but this is Hometown for God’s sake!!! You really are gonna hang your hat on the argument that basically is telling me that Hometown is that much different than Oaklawn! Who ya crappin’ ???
In the end, he stated that he could not give us the same sale price as the previous stores a few blocks away. We left unhappy with that resolution and went across the street to CVS and got it for $ 2 cheaper than the Walgreens «normal» price and just $ 2 more than the walgreens sale price, but a whole lot happier with the CVS customer service.