A 1 Redland Economy Towing of Homestead

Bunch of Scam Artists. They sit listening to police scanners and show up without being called. Then they strong arm you to tow it to their yard (and they say they aren’t bonded to tow it to a body shop for repair or something). And then the real issues begin. Being from out of state, they insisted on a notarized release from me since my daughter was driving the car. Then they wanted a notarized form from the insurance company. And that was’t good enough because one word was different on the letter (it said economy towing rather than economy trucking). Then after fighting with them for 4 days to get it off the lot, I received a certified letter (dated from the first day the car was on the lot) from them that they were placing a lien on the car and were going to sell the car then place the proceeds in an account with the county court (their little notice said their lien will invalidate all other liens on the vehicle; I’m sure my credit union would have a little issue with that). You know they are bad when your insurance company calls you and tells you how frustrated they are with a company. AVOID THIS COMPANY AT ALL COSTS!

This company is the worst place I have ever been. I was in an accident and my car would not start. First off, the towing guy showed up without being called, which I should have been concerned about, but we won’t go into that. He illegally towed my car and didn’t make me sign any papers and then when he pulled my car up onto the truck, he ripped the bumper off. Next, I got to the tow yard and was told that the owner of the car needed to send a notarized letter releasing the car to insurance, which I understand because it’s the law. However, they would not release my car to insurance after the letter was received and they insisted that my insurance company needed to send documents, which they did not tell us up front. They also sent a letter 2 DAYS after the accident saying that my car was «impounded «(it wasn’t) and they were going to sell my car to pay for the «costs» of keeping my car in the lot. If that isn’t enough, the front staff and one of the owners are so rude! I went to the tow yard to put some stuff in my car and got mad at the front desk woman because she was getting an attitude with me. She told me to «shut the fuck up, «told me that didn’t need to be such a bitch to her and even said that she didn’t know how my boyfriend puts up with me being such a bitch all the time. To top it off, I called today to complain, and one of the owners argued that my car was impounded (again, it wasnt, my car wouldnt start), defended her rude employees’ actions, told me to stop swearing like she was my mother, and then hung up on me. If you are ever in an accident in Homestead /​Florida city, DO NOT GO HERE. Call another towing company because these people are going to fuck you over and try to sell your car!

Redland towed my car while it was it was up on blocks. I was at the tire store getting new tires put on while this happened. Some nosy neighbor upset by the unsightly look at my attempt of thrifty self car service called the cops and got an «abandoned» car towed. It was my fault ok I get it. What irked me is they went onto my private property and took the jacks that were laying in my lawn and threw them in the car. So I went to get my car and look at it and the cars bumper was ripped off and it was just sitting on its brakes. I went to remove the jacks out of the car so I could get the tires back on it and I confronted the owner that he went on my lawn and took these and he chased me out of the impound lot threatening to slit my throat and kill me. After going back to the office and paying them to release it, since there is no reasoning with an entire company doing bathsalts. The owner, after threatening to slit my throat, then tried to coerce me to sign over the title for him for nothing AND pay the bill. Since he wouldn’t let me go in and put my tires on it, and I wasn’t going to pay HIM to tow it back to my house I was forced to watch the life threatening owner drag it out with a forklift and dump it on the street. Needless to say this company is worthless. Don’t use them. If you need a tow and these guys are the only option then you’re better off finding your title, burning it, and just buy a new car.

Hands down the best towing company I have ever called. They saved my life! Couldn’t be more impressed with this company and its employees.