Paws, Claws, Wings and Things Pet Services

I have a 17 year old tabby and had used this service intermittently for about a year when traveling out of town. I will no longer be hiring PCWT. One sitter — Ashely — is great and if you can request her and she’s available, you’re in good hands… otherwise it’s a toss up. For $ 20/​day I expect the agreed upon basics to be taken care of: daily litter clean up, fresh water, food down and a daily update (txt and pic). Not the case. The last time I used them, I had to request an update (as in «it’s Christmas and I haven’t heard anything… is my cat being fed? Is everything ok?»), and was then overcharged on my invoice. When I got home, the litter box was disgusting and clearly hadn’t been cleaned properly. The owner was unapologetic and rude. I’ve tried to be flexible and understanding but this was the last straw for me. This place can’t possibly have 5 stars… do yourself a favor and go elsewhere.

I can’t say enough good things about Jo and her team. I have used their services 3 times and each time has been stellar. When my cat who is super shy and skittish is cuddling on their laps you know they are doing something right! Just a couple days ago I had an emergency and without hesitation Jo went to check on my cats immediately for me. I highly recommend their services!

She is only obsessed with yellow Napes. My four dogs didn’t trust her so I sent them to a friend. My 12 cages of finches/​canary she was hesitant to care for and then forgot a whole cage altogether for a 3 day weekend. 4 finches starved to death. I would NEVER trust her again. I prepaid her so no refund for dead birds. Beware.

Elaine is Jo’s NoHo area sitter and she has been awesome. I have a precocious kitten Elaine has watched over a few times now and it’s always gone very well. Got to meet her in person when she stopped over to meet me and the kitty and go over details of needs/​expectations, etc. She has literally decades of pet handling/​sitting experience and has gotten along great with my nervous kitten. Also, when Elaine was unavailable for one date I requested, Jo didn’t hesitate to fill in as well as set up a time to meet in person before. They are insured, text updates from every visit, including photos and my kitten has been lovingly taken care of while I’m away. Very lucky to have such a great service nearby — I highly recommend them.

After seeing so many great reviews I was excited to use this company. I had put in my phone the wrong day for the consult and so when I received a message from a random number I listened to the message and thought– oh no! I called back instantly and apologized told them I had the wrong date and asked if they were still at my apt. They said no and complained about parking and I continued to ask if we could meet another day. After muting me and talking among them-​self– clearly angry at me– they snappily told me to email them my availability and they would get back to me. So I said I would do it within the hour and apologized again.
I send them my availability and waited (my header was So Sorry– meet and greet-​) I get a email back saying they would come out but this time it would cost me 20 dollars and it would be a quick visit, get keys and paperwork and leave. I emailed back and said the paperwork said nothing about 20 dollar visit and if it had I would pay but since it didn’t I didn’t think I should pay.
I get a email back saying I was being rude and that the girls I talked to on the phone thought the treatment I gave them was uncalled for.
The only thing on the phone I did was apologize because I missed the time, I messed up, and I felt bad. So why would I be rude?
What really happened is that I was being put down and intimidated into paying a 20 dollar fee because the girls were angry that they couldn’t find parking at my apartment. I acknowledged it was my fault and apologized. It was only when I questioned paying 20 dollars for a 2 second visit they decided to throw insults at me.
Needless to say after feeling verbally put down and bullied about something I so clearly apologized for I told them I would go with a different company and that I no longer felt comfortable letting them in my home when I wasn’t there.
I would not recommend them to anyone. I guess as long as everything stays perfect they will stay nice– but we don’t live in a perfect world do we.

Ive been meaning to write this review forever but here it finally is. Jo is the absolute greatest! I have a very friendly pug who loves to poop inside and Jo has been a lifesaver. My job is very sporadic and sometimes I have very short notice before going in for a long shift. Many times have I texted Jo and with short notice she has been there to take my pup on a walk and give her the love and care she needs. My girl absolutely adores her as well as everyone who works for her, before ever having someone else walk my pup she makes sure we all meet so I can see how my dog acts with the new walker. Last week I had a horrible flu and couldn’t leave my bed and I was so grateful to have Jo come and walk my dog, from my bed I could see how excited she was to see her and go on her walk. My dog is like my child and I am beyond happy that I found Jo and cant express how highly I recommend her.

These guys are great! Ashley is my cat’s sitter and she is wonderful. So conscientious and friendly — it is a load off of my shoulders because I know I can count on her. Also I love that she sends pics when she visits :)

Our furry kids love her! Great to know that they are loved while we are away. It’s hard to find someone to trust in such a big city with so many options, I’m just so happy that our friends recommended this fabulous operation.

Very happy pups. My fiancé and I moved to West Hollywood from Chicago last winter, and as you know finding a new dog walker/​sitter is a stressful part of a major move. My walker in Chicago was amazing especially since our schedule can be erratic. He set the bar high…
We randomly found Jo on Unilocal,and because of the wonderful reviews we decided to give them a shot. Jo and her team are wonderful to my two geriatric dogs. Our pups are our world, and also — because of their advanced age — have special needs. Jo easily relieved any worry we had. We’ve had meet and greats with all of the walkers on her team, and they are a great group.
Thank you for all you guys do…

Just a quick update to say I continue to have Jo care for my cat when I’m away and she’s not only excellent, but consistently so. She really cares and it’s such wonderful peace of mind when you travel to know your pet is in such good hands.

Happy customers! They are awesome. No one walks our pups without a personal meet and greet, which makes us feel good entrusting our precious pups to them! Highly recommend!

I decided to call here after my husband and I agreed that it was a better option than calling in a favor with friends. I was a little hesitant because my cat is extremely needy, passive aggressive and holds grudges. He’s an indoor cat so using a kennel or a sanctuary wasn’t an option.
Jo came over after our initial email to meet our cat, and so I can feel out how the process works with a stranger in my house. But the second she came inside both my cat and I were drawn to her kind nature. So much so, when my husband and I came back from the trip, our cat barely noticed the days. He was affectionate and not in an excess lonely way, but as a thank you for using Jo :)
We used them again 3 weeks later for another trip (because we were just so pleased with the service) this time she was introducing Chelsea, who is an absolute jewel that shines in our apartment. Our cat fell in love with her like the aunt that spoils him with too many treats.
The recent time we used their service was over the Thanksgiving holiday, which was last minute and extended due to circumstances. And Jo & Chelsea were flexible and took on the extra days with no issues.
Will be using again and will recommend.

I was so nervous before my trip because I have 2 rescue cats who are absolutely terrified of most people. I wanted to make my being away as stress-​free as possible for them and not mess with their routine too much. Instead of having different friends/​neighbors take turns coming in and out of my place at all hours, I decided to hire a professional. Most people I talked to board their animals (which I did not want to do) so I took a big leap of faith and trusted the reviews on Unilocal about PCW & T.
They are everything you dream about in a pet sitting service! Jo & Chelsea met with me at my home before my trip and put me at ease with how thorough and kind they are. They had me fill out paperwork on things like what time the cats normally eat, where they like to hide, and where the litter boxes are located… They even took the time to let me show them around my house to point out where everything was. I received text messages during my trip every time they visited with updates on the kitties. I came home to happy, well cared for animals and I am very thankful to Paws, Claws, Wings and Things. Your fur-​children are in very good hands with them!

Great service! I was gone for almost a month at a time, and they took fantastic care of my cat. They even sent texts so I would know what was going on at home.
Very reasonable and easy to schedule. Would and will repeat!

Another happy — make that ecstatic — customer here. Jo is nothing short of outstanding. In fact, she’s a veritable miracle worker. Heading to France for a couple of weeks, the wife and I decided to forgo boarding our two cats. Based on the stellar Unilocal reviews, we took a chance on PCW &T.
Truth to tell, at first we were a mite concerned. One of our kitties is a 16-​year-​old female and proverbial scaredy cat who hightails it under the bed at the drop of a feather, let alone a visit from a stranger. But our concerns quickly gave way to relief as Jo kept us apprised on a daily basis, her emails accompanied by pics of our one gregarious cat, who is always ready for her close-​up.
Now here’s where the miraculous doings come in: day after day, little by little, Jo managed to coax our elderly, mega-​timid kitty out from her hiding place. And when we finally received news that Jo had actually managed to pet the old girl, I damn near did handstands on the Champs-​Élysée, lower back problems be damned,
A deep bow of appreciation (or as deep as my bum back will allow) to Jo, as well as to the Unilocal reviewers who led us to this remarkable woman and her invaluable service.

Jo & team provided TLC for my two cats over several days in the middle of this month. Everything was handled perfectly, as it has been on previous engagements. The cats were and are very happy with PCWT’s efforts and so am I.

Jo is the best! She is great with my three dogs, immediately understood all of their individual needs, and had no problem doing a few extra things like feeding the fish. She is knowledgable, caring and trustworthy. She sends daily email updates so I don’t have to worry, and I always come home to find my dogs healthy and happy. I would definitely recommend!

Jo, Julia and Jessica were attentive, caring, knowledgeable, responsible and all around great when taking care of my dog Churchill for a week over Xmas break. In addition to walking, feeding and spending time with him, they also fed my fish and sent me daily email updates to let me know how everyone was doing. These people love animals and know how to care for them. I honestly can’t recommend them any higher and think that anyone in need of animal sitting/​feeding services should give Paws, Claws, Wings and Things a call. They will not let you down!

Jo is the best, I cannot recommend her highly enough.
My wife and I have a huge, stubborn, Great Dane, and Jo has been walking her for over a year. Our dog LOVES Jo, and Jo is the perfect balance of kind and firm with her. She always gives her a good walk and then a full belly rub at the end.
She’s also very professional, easy to communicate with, and sends adorable pictures of our dog while we’re at work. We love her!

I love Jo and am so glad I found her a couple years ago. I was leaving to Costa Rica for over a week and needed someone I felt comfortable with and that my fur child adored, and Olive took to her immediately. I call Jo anytime I need someone. Even if it’s last minute, Jo is always there and willing to work something out. I highly recommend her.
*Thanks Jo! We appreciate you very much!*