Mualin Elias Advance Institute of OB-Gyn

I’ve been going to Dr. Mualin for 5 years now. I’ve always found him to be courteous, knowledgeable and his medical practice is always professional. He has seen me through my journey trying to conceive, was very resourceful and compassionate when I lost my first pregnancy and has been my absolute rock during this new pregnancy.
While you may have to wait for your appointment (and some days it’s longer than others) keep in mind that he may need to leave to deliver a baby, or handle an emergency. Pack your patience.
The office staff is quick to respond to your call, will fit you in if you need an emergency appointment and calls in your prescriptions for you if it’s not necessary for you to come to the office. They are human. Some days they aren’t in the best of moods. It happens to all of us. So these negative reviews about how awful they are must be by people who live in glass houses. We’re not perfect beings. But I have noticed that if you give them a smile and treat them with a kind, friendly demeanor… guess what? They reciprocate.
Dr. Mualin does all his tests in office. So you never have to go through the annoyance of waiting at lab corp or quest diagnostics. He gets your results back in fast and has a very convenient online portal for patients to track their medical records, appointments and medications.
I can’t wait for him to deliver my little girl soon. His personality really will help me feel comfortable during a very scary time.

HORRIBLE!!! Doctor has no bed side manner or compassion. He was COMPLETELY WRONG with his diagnosis had me in full panic mode thinking I had cancer… What an Ass**** (go back to medical school and maybe pick up a course or two in etiquette school) Billing department has no idea what they are doing they billed me incorrectly then sent all my personal matters which violates patient rights and confidentiality to the title company where I did the closing of my house… Wtf does the title Company have to do with my health issues ??

Absolutely horrible! I went to this doctors office because it was usually just for routine visits. It was local and convinient. However the doctor isn’t all that bad I just question his knowledge but his staff needs to get it together. One receptionist is a bit nicer than the other but both of them are completely unprofessional. The last straw was when I waited over 2 hours!

HORRIBLE! I went and saw Dr. Mualin for about 2 years as my regular Gyno. So when i first found out i was pregnant (about 6 weeks) I went to him again to have an ultrasound and routine Pap Smear before committing to them for prenatal care. With no insurance this cost me over $ 350. The price was not an issue as long as the service made up for it. IT DEFINITELY DIDNT. I never got a call to tell me my results. Two weeks passed or so, so i assumed they were fine. After about 2 – 3 weeks I decided to take it upon myself & call and follow up anyway. I was told by a receptionist that everything was fine and if they didnt call me everything was fine. I was very adamant about her pulling my file just to make sure. She said she checked and everything was normal. Fine. About a month later i began prenatal care after finding the right doctor for me. They began care and called my previous gyno office (Dr. Mualin) to fax over my last pap results. When they received the paperwork i was showed the paperwork & told that i had an infection at the time of my pap smear and they asked if i had been treated for this. I WAS NOT TREATED NOR EVER TOLD. The infection could be easily treated if caught early but can cause major risk to me and my unborn child if left untreated!!! I began treatment through my now prenatal doctor and they were wonderful. I did call Dr. Mualins office to complain and all i got was a halfhearted apology from the receptionist there. Dr. Mualin may not be the problem but they need to get their staff and customer care in order because not giving the proper information could be dangerous and potentially fatal for a paying client. Take your body else where! NOT HAPPY!!!

About a week ago when showering I found a very noticeable lump on my breast. You can’t imagine how terrified I was the whole weekend (i found on a Friday evening). I was looking forward to Monday morning to call my gyno and schedule an emergency appointment. First thing this morning, I gave Dr. Lyra Violetta’s Aventura office a call and explained to them what i was going through and how nervous I was. I begged her to try to get me an emergency appointment as soon as possible. I got an attitude from the girl that schedules appointments and she notified me that my emergency wasn’t important enough to schedule for a couple weeks if possible or more. I explained to her that this was an emergency and to please help me, she told me to go to the emergency room. I asked her in a very sarcastic way if she was serious. She said no and said that she couldn’t do anything else to help me. I notified her that I would not continue being a patient of their’s. Obviously she didn’t care.
I needed a plan B, I was terrified knowing that out of no where, I have a big lump in my breast that isnt supposed to be there. I looked up all of the gynos that my insurance covered and started calling one by one until I found one that would give me the soonest appointment. I didn’t want to wait anymore days to know what was happening to me. Each time I would call a new office, I would briefly explain to them what I found and how nervous I was AND would appreciate an appt asap.
Finally when I called Dr. Elias Mualin’s office the receptionist was understanding and sensitive. She told me that if I could get there in an hour she would let me be the first one to see the dr even if I didnt have an appointment. I was so thankful, I hung up, started getting ready and left to his office. Dr. Mualin’s OB-​GYN office is located in Hollywood, Florida. It was extremely easy to find his office.
As soon as I got there, all of the staff was very nice and they advised me the Dr. had an emergency c-​section, regardless that it wouldnt take long before he would arrive. Not having to wait too long, I was brought into one of the rooms and the nurse/​assistant came into calm me down with her kind and reassuring words that everything would be okay. The doctor finally came in and he was so sensitive with my matter and promised we would find out soon what exactly it was. He took his time and made sure I was comfortable. He examined me in a very professional way and referred me to get an unltrasound. He made sure that they would see me asap. About two days later, I was back at his office for the results. The results were not the best, but he promptly referred me to a breast specialist. He made me feel as if I was a priority and that everyone and anyone deserves right away treatment for something that may be serious and frightening.
All I have to say is that I have absolutely no complaints about this OB-​GYN. The doctor has a great staff and while waiting you can tell that all of his patients are happy. It is an unfortunate way I arrived at his office, but I am so thankful to know that this is my gyno.