Levy Ralph MD

It would literally take an act of GOD for me ever schedule an appointment with Dr. Levy or anyone else at this cardiology center after the absolutely rude, nasty, unprofessional way I was treated when I called to check on booking an appointment.
Obviously, when people are calling a cardiologist’s office they are probably nervous and overwhelmed. After taking my not even 30-​year-​old husband to the urgent care for heart palpitations this weekend we were told to get him in to see a cardiologist within one week. Our family doctor recommended Dr. Levy.
Whoever picked up the phone was either having a bad day, or is in a competition for rude, condescending, and unprofessional receptionists. This woman was short and abrupt and when I explained that I had been told to get my husband in within the week, she laughed in the cattiest, rudest manner I have ever experienced in a professional setting and informed me that there are no appointments available for 1 – 2 months so «that’s not happening.» Any question I asked seemed to be the biggest imposition on her day and I was answered rudely EVERY. TIME. I was taken aback by her manner. I was finally told to get with my family doctor and «figure out what’s going on, OKAY???» in such a nasty voice I thought I was watching a soap opera.
I have absolutely no problem being told that a specialist is booked. I don’t expect to be pampered like a princess, or have anyone bow down at my feet. However, I do expect to be treated with basic human decency and professional courtesy. I was so disgusted with the way I was treated that I can’t ever imagine actually going to this office.