Honest-1 Auto Care

Holy Hell are you kidding me? Honest Auto Repair?
Went in for a bolt that fell off my control arm… They quoted me $ 868 told me I need 2 new control arms and sway bar linkage and Alignment. I said «what?!
Can you just replace the bolt?» They tell me «No» as it is not safe…“I said it’s not safe now being the bolt is missing.” I understand the alignment being needed if all that other stuff was replaced, however there is nothing wrong with my alignment now and my control arms are fine. They tell me «they won’t do it. It is all or nothing as they will not just replace the bolt being if they open a ticket and something happens they are responsible.» I ask how so as I am requesting the bolt to be replaced as that is all that is needed and accept any liability.
They said «No» if we don’t open a ticket you can’t hold us liable. I said «so let me get this right, you won’t do it because you say it is unsafe?» and «You also told me it is unsafe to drive it as is, but you are going to let me drive it out of here anyhow right?» He said «if we don’t open a ticket you can’t prove you were here, and you are welcome to drive it away.» Well the video I took says otherwise.
I say to them «fine then will you sell me the bolt and I will go and put it on at the gas station.»
They then say” It is a special bolt and our supplier does not carry it, you need the washer too”
«What you can’t order a part to fix a car?» he said «No, it’s a special nut.»
«Whatever bro just give me my car back.»
They pull the car up and I leave, in unsafe condition of course.
I call advanced auto parts as I leave and ask for the nut and washer. Guess what?!
THEY HAVE IT IN STOCK! and the best part is it is $ 9.80!!!
So the real deal here is they would rather price gouge someone then repair a part that cost too little… What a bunch of jerks at this place. I do not recommend going here ever. They are not honest and they are not cheap. If I can post pics here I will if not I will make a youtube video showing all my components that are in fine condition and did not need replacing. Just this one bolt and washer
Dishonest Auto Care is what this businesses name should be. I will never return or recommend. FOOLS!

You’re gonna love this place. It’s clean and smells great inside. Free wifi and iPads to use. And coffee and TV’s and comfy couches. Windows all around so you can see the mechanics working on your car. GREAT PRICES… GREAT SERVICE. EVERYONE SPEAKS ENGLISH… and youre in and out in Half an Hour for an oil change! With no appointment. Can’t beat that!!!

Service is always Excellent!!! Very professional and friendly staff.

Went to get my flat tire fixed. The customer service here is on another level. Certainly not what you expect from an auto repair shop. Great service and atmosphere. Never thought I would say about a shop. Spaciuos waiting room with refreshments. Haven’t had any major service done here, but when I need something done I feel confident on returning for service.

My car left in worse condition than when I brought it in.
It was a challenge to get them to even acknowledge that things weren’t right with the car.
Ultimately, I had to get the mechanic in the car and drive around with him to see that they did not correctly setup the steering. Very frustrating for me that it took 3 visits to get it fixed.
Now my car is again making the same noise that they were supposed to have fixed and it shut off while driving.
Friendly staff but I wouldn’t trust them with anything beyond basic maintenance.

Cannot say enough about this place. Called in an hour before I could bring my car in. Arrived at 1 pm on a Saturday, and they close at 4 pm. They took my car right in and were able to diagnose and fix the problem before they closed. Also tightened my shocks without charge because I asked. The car was left clean and even with a little thank you note inside of it. Highly recommend this place and will go back when needed.

This is my second time here. My first time was just as awesome. I am not affiliated with the company; just a really pleased, satisfied, and now loyal customer.
The name is not a gimmick or trap-​these people truly are honest mechanics. They will not bullshit you. You can compare prices anywhere else only to find yourself headed back to Honest-​1 Auto Care. But if the competitive prices aren’t enough to bring you here, the unexpected and refreshing customer experience will undoubtedly make you a loyal customer.
You know that feeling when you walk into a mechanic auto shop? It’s dark, grungy, and kinda feels that you’re not welcome, even though you’re about to fork over your life savings and a third of your 401k? The employees don’t dare make eye contact, and they rarely acknowledge you? The employee that’s working the desk that does acknowledge you looks at you the way a starved hyeena looks at a supple, juicy, and slow antelope. In fact If you look close enough, you can see dollar signs flash in their eyes right before they «greet» you. And don’t you dare expect a friendly smile, becuase that’s not in their job description. Yeah, Honest-​1 is the exact OPPOSITE of that.
The staff is freaking phenomenal. I walked in, and the rep, Brian (who was awesome as well), saw my car pull up and greeted me by name as I walked in. The atmosphere is pleasant, welcoming, and clean, and they have some of the best coffee you can get a mechanic. Not once did anyone feel unapproachable, and it was the kind of place you don’t mind waiting. The mechanic was also friendly and approachable when he asked for my wheel lock and gave me a breakdown of what needed attention. There was no shady or aggressive selling tactics, as they simply provided me with a quote of other needed or suggested repairs, and answered all my questions.
If you want to get auto repairs and maintenance without being preyed upon and feeling like you’ve been fuc*ed with with baseball bat and no lube; come to Honest-​1. If the honesty doesn’t get you, the customer experience in itself will.

My daughter recently relocated from Texas to this area to attend school. The car she took with her recently started acting up. When she first took it to PepBoy’s, they claimed it was the battery and charged her to replace it to a 5 year warranty battery that cost over $ 200 (for battery, labor and couple of test that they ran). I asked several times whether it was the alternator and they said it was not. Pepeboy’s was more interested in making money on her ignorance than really trying to get the car fixed.
After a couple of days the car died on the road again. And in calling around, I was recommended Manny’s Honest1Auto care. I had her tow the vehicle over to Manny’s shop and they diagnosed it as a failing alternator, without charging us for testing (unlike Pepboy’s.right?).
Manny laid out alternator options for us and even recommend that I pick up an alternator myself since it would be cheaper than him ordering an alternator. Manny was even kind enough to drive my daughter to pick up the alternator at the local parts store and drop my daughter off at her apartment, then take the car to his shop to replace the alternator.
Manny gave me an estimate of 1 hour to replace the alternator, but it took him closer to 3 hours to do the job. After he had finished he drove the car back to my daughter’s apartment. Even though it took him more time to replace the alternator, Manny only charged me 1 hour for the labor.
After couple of days, the car acted up again and the car was towed back to Manny’s shop. He thoroughly tested the vehicle and found the problem to a short in the radio. Manny found a fix around it and had the car running normally again. This took about 2 – 3 hours, but Manny only charged me 1 hour for his labor.
I find Manny to be an exceptionally honest and caring person, who will go above and beyond just fixing the car. He sincerely cares about the safety of the people whose cars he fixes and never tries to cheat his customers out of making unnecessary repairs.
I wish I could find more people like Manny in our everyday lives and would highly recommend him not only as a mechanic, but a good honest friend who you can rely on.

Just had my car serviced here excellent service!!! My service advisor Tony was very helpful. Fair competitive pricing. I highly recommend this place and will be returning for my future service needs.
Honest is in their name and honest is in their game. Thank you it’s not very often you can be comfortable with your automobile service guys and I found that here!