Firestone Complete Auto Care

I have taken both my cars for Service, Tires and Repairs to this Firestone and they are always helpful and prompt. I have made appointments as well as walk in and both were always on time for me. I’m very pleased with the level of service that I get here and will continue to bring my cars here for Service.

Good service and quick amd affordable my oil change was under $ 25, and the customer service was good also. Will be back after 3,000 miles :)

Staff was nice and really helpful. I was surprised how quickly I was in and out of there. Didn’t have anything major to do to my car but I would go back to them.

There is no way that I will ever make the same mistake twice. Getting my own oil changed has never been such a nightmare. It was a Sunday and this was the only place in my area open so I decided to call and ask for a price and a wait time for a basic oil change. The man that answered said it was $ 37 and the total would come to 40 and that there was no wait at all and to come on down. So I threw on the shoes I’m got there in 10 minutes. At that point I was checked in and was told it was an hour and a half to 2 hour wait. At that point I had no other choice but to go through with it. The waiting area was disgusting with a dirty couch, a charred coffee maker and in and An analog TV that wasn’t working and just making pixelated noises on a black screen. I unfortunately had to use the restroom during the long wait and without exaggeration it looked like a crime scene. When my car was finally done I went to pay and the price came to $ 46. I asked the cashier why I had been quoted 37 to 40 over the phone and he said that I had a special car and he doesn’t know why the computer showed this as he had never seen it before. I have a Mustang. As much as I like my car it is not that special. Will never be returning to this location
The manager was nice enough to issue me a gift card for my inconvenience and I really appreciate the customer service. Very admirable.

People are nice enough. Under-​quoted the time it would take to install 4 tires and do an alignment so I was late to work… Customer waiting room is filthy (stained couch cushions and carpets). Free coffee and TV.

I’ve never had a problem with either one of my cars getting oil changes. Prices were fair, staff courteous, and I never waited longer than the norm.

For a firestone, I trust this place. I used to live in walking distance so I would take my truck there and now my car. Mitch works the front desk most of the time. He’s always been really up front with me about what I need and what I can do later, if at all. He’s even re-​opened the doors for my roomate and I at like 1030 one night when her car died. As you will see from another Firestone review that I posted in CALI, this one is much different.
Sometimes there’s a younger guy working the desk, who seems a little confused, so ask for Mitch when you get there. Ask him what you can survive with or without…
I never thought I would say this about a mechanic, but I trust him.