Department of Motor Vehicles

TODAY I HAD MY BEHIND THE WHEEL DRIVING TEST.
At first I was terrified, read a lot of negative reviews, about this DMV, and crazy traffic in HOLLYWOOD, also, that instructors fail you because they are lazy and don’t care. I think it is probably depends on the person you get. I’ve got CARMEN she was very sweet at the beginning, then said that we cannot talk during the test., and her attitude changed to strictly professional, but even then it felt like if I was driving with my sister and she cares. She gave me clear instructions and directions. After test was over she went over about everything that we did, in a serious manner, she told me what I could of done better, at that point I thought I failed, but after we spoke about everything, she said that Ive past, Iv’e got 10 points because i was turning the wheel a little wide. After she announced that I passed, she became a sweet person again. I really enjoyed my experience.

When you’ve been to one Department of Motor Vehicles, you’ve been to all of them. No one wants to go to the DMV, we have to. I was forced to. I made an appointment so I can save my sanity. So worth it.
I was helped by four different staff and one of them managed to be non-​hostile towards me. I’m not sure what I did to the three other ladies there, but they were outright hostile. I think one of them thought I didn’t speak English because she talked to me very slow and loud. I don’t see how that would’ve helped anyone who doesn’t speak English.
The lesson is to make an appointment and just pretend like you did something wrong… That way, you won’t get upset when they treat you with hostility.

Wow. Just wow. I have been to several DMVs throughout California (Riverside, El Cerrito, Culver City), but here I was treated very special. And by special I mean horribly. DMV employees, your job cannot be that miserable and even if it is, do not take it out on me. I do not want to be here either.
So I went without an appointment to get a driver’s license. I fill out the form, not paying close attention because I did not want to get passed up if my ticket was called. Somehow I was still passed even though I promptly appeared at Window 18.
The miserable bish that processed my application was so fvcking rude. I am still annoyed by her attitude. I was nice and polite but CLEARLY she was having a bad day and it was only 8:30 am. I hate to say this as a black woman, but this black woman should not be working here. First, she stated that my signatures do not match. Wth, really? I did not know DMV employees are now handwriting experts. Amazing! They are seriously underpaid for all that expertise. No wonder she is a disgruntled employee. Stay bothered bish. Furthermore, while getting her specialized training, perhaps she missed the lesson where they teach future handwriting experts that a signature can vary depending on space provided, angle, surface, instrument, etc. But what do I know; I am not a handwriting expert.
When it was time to pay she threw the credit card. Ummm, yeah. It took a lot for me to hold my tongue. She is lucky that I am not hood because some from said hood might take offense to her underemployed arse. She pissed me all the way off.
The workers taking my picture and handling the written test were all pleasant, but you know what they say about one bad apple. That chick ruined the rest of the bunch. Fvck her, fvck the DMV.

People always give the DMV a bad rap but today i was in and out of there in 15 minutes to replace my drivers license i lost. Every single person that helped me was smiling and very sweet. i think if you give it out they give it back.
so props to this dmv and thank you for making my transaction so easy!

Terrible service at the test portion. I took my grandfather to get his written test done. He passed. Got 6 wrong and the terrible lady that was helping him when marking his test said he failed. He looked over the test and tried to dispute it but she not only shooed him away she would allow me to come assist him because he doesn’t hear well when he is nervous!!! I’m appalled. I have never seen someone of that age discriminated against so badly. He passed why the hell did she fail him. Unprofessional and she should be fired

Super busy place. Hate to wait!!!
I was waiting in line forever.
just to switch my DL for California took me 3 hours.
If you have other state DL be ready to take written test.

Went here a few months ago to get my License switched from FL to CA. If that is all you need then you will be fine.
If you make an appointment you will be golden. To bad all these new people have booked it solid for months, so plan ahead.
This places doesn’t do title transfers and the West Hollywood one says its not open on weekends. So if you work you are screwed.

Note — they open at 9 am on Wednesdays.
In and out in 15 minutes, which was a pleasant surprise.

I just received a letter from the DMV saying an office visit was required to renew my DL. Must be done by March 9. Today is February 2.
I went online to make an appointment… the earliest available date was April 6.
For real? No appointments for 2−½ months?
Other near-​by offices were the same — Culver City, Santa Monica and Los Angeles.

Had a great experience here took my driving test here twice both instructors were nice and fair the first time i failed was my fault because i wasnt paying close attention the second time which was today on my bday i got a male instructor who was super friendly and made me feel so comfortable we went throught a smooth route maybe about 10min came back and passed with 5errors best dmv ever

Scheduled a 1:15PM appointment online to renew my license. Was dreading the experience. Arrived at 1:00PM today and was helped almost immediately — not very crowded either so walk-​ins at lunchtime seemed to go thru the process quickly as well. Met with Olda — who was as pleasant and as knowledgeable as can be. She was so efficient, kind and got me in and out of there (eye exam, fingerprints, application, photo) in 20 minutes. Amazing. And yes, this is the DMV! Thank you, Olda! You made the experience great.

I am shocked that I am giving a DMV 5 stars. I went in the day before Thanksgiving with no appointment. Both my brother and I had to take the written permit test. We got to the DMV at 10 and were out by 11:15AM. It was probably clever planning to go on a day before a major holiday, but to my surprise the employees there were just as delightful.
Not gonna lie, the first lady that handled non-​appointments was pretty intimidating and seemed a bit moody. But after I replied to her in a respectful and friendly tone despite her attitude, she definitely lightened up and even wished me an early Happy Thanksgiving with a smile. But after this lady, it was smooth sailing from here on out.
Never have I been able to crack jokes with employees at the DMV. Multiple ones at that. This really helped me out at the end, because those last 2 employees I joked with really helped to calm my nerves before the test. I think they played a part in my brother and I both passing out tests. Tip: just because some employees seem to reply with an attitude, doesn’t mean you have to reply the same way. Trying killing them with kindness cause it worked really well for me. I will definitely be back here!

Wow, I’ve waited longer at a fast food drive thru. I was in and out in less than 5 minutes. As soon as I sat down with my number, I was called up to be helped. Lots of seating and parking. Overall, best dmv experience I’ve ever had! And I did NOT make an appointment. Granted, it was Halloween afternoon, either way. My individual experience was great!

Without an appointment, you can expect to spend an entire afternoon sitting around waiting for your number to be called. Lucky for me, I made an appointment using the online system and was done with my visit in just 15 minutes. I showed up at 10:20am for a 10:50am appt hoping to get in early. They did not make me wait and took me right away. As soon as I could fill out my license renewal form, they took my payment (in cash) and immediately took my picture. In and out in no time flat. Love. Also, large parking lot so no wasting time circling or waiting. Double love.

No appointment, walked in on a Wednesday at 9:30am, line was around 10 mins to get to a counter. Call time was practically 10 mins.
No appointment again, walked in on a Tuesday morn at 10:20am, no line to desk, wait time was 30 mins.
Bro tip: just get there early before lunch if you dont have an appointment.
The people I’ve met were super sweet, and didnt give me attitude. I went in for license stuff (ID/​written test).
HOWEVER, when I went to take the written test, one of the ladies at the counter gave a girl some serious attitude. But that’s only if you make a scene. And by scene I mean actually trying to converse to them. Yeah just don’t make chitchat with them and you’ll have a smooth time… Haha. Or give some bullshit or excuse to them like, wow the test was hard. Yeah just do what you went in for, and leave.
Also there’s a dude who chills outside of this DMV that is super helpful. I have no idea what he does, but if you need directions or like… Auto insurance??? He’s there to help.
Also if you’re taking the written test… read the damn book and take sample tests. So you don’t look like a fool in the room. Same lady who gave an attitude to a girl I was talking about earlier liked to announce how many wrongs you got. Loudly.
Very loudly.

The existence of this place is why Unilocal needs to create negative stars. It’s not even worth reviewing because its standard knowledge that DMV is the portal to hell. Regardless, my anger brought me here and it’s still a horrible place. Go to the WeHo location. A bit more decent.

Worst place ever. Long wait, weirdos. We all know what to expect when we go. You just have to clear your schedule and make sure that you come prepared. You will get bored, impatient and irritated by the guy tapping on the chair besides you. Bring a friend, book, a crossword puzzle or whatever and make sure your phone is fully charged before you come or you may snap! (Jk). But just know that it’s going to be a looooong day. Zzzz

Make an appointment. I didn’t, and it was an almost exactly two hour process to get my license renewed.
Step 1: wait in line to get renewal form.
Step 2: fill out form
Step 3: wait in line to show clerk your form and get a number
Step 4: wait for about 1:15 for your number to be called
Step 5: go to assigned window, sign your form again, take the vision exam, pay $ 32
Step 6: smile for the camera
All of the clerks were polite and professional, and it was my own fault for not making an appointment, but two hours is a long time. I should note that when I left (4pm), it was MUCH less crowded than when I arrived (2pm), so it looks like I could have significantly cut my wait time by getting there later in the afternoon.

Came here today to take my driving test.
Not a lot of people. Arrived at noon and pulled up to wait for the instructor to take me out. The route was smooth and it was a great experience. I’ve heard people say this DMV doesn’t want you to pass but I passed this afternoon and I’m happy to say I was able to do it at this DMV.
Very professional people and it didn’t take long at all.

TAKE NOTE: This location is for Driver’s License business only. I made the mistake of going to the Formosa location thinking I can take care of that business but they sent me here. (Formosa location only deals with registration.)
On that note, the place is efficient. I managed to take care of it in my lunch break. Get an appointment tho, if you want to be out of there earlier than hour.