Ametron

I can’t believe this store is still actually in business. I am a professional that works in the entertainment business, I have an extensive knowledge base of the A/​V industry and these lowlife wannabe thug punks that work there need a severe lesson in respect, common courtesy and last but not at least the knowledge base to actually succeed rather than selling things they have absolutely no clue about (They must only be there for commission & laziness only). I used to shop there, because I know what I’m looking for, and where to find it amongst all the 1980’s era and earlier to find it. Since 2014, we decided to directly purchase from their suppliers, not to our surprise the products were actually cheaper than Ame“Rip-off“tron. I do remember a rental we had organized for a stage set-​up where the tech from the rental dept. was drunk/​severely hungover and acted like he just had a hit of crack; very pathetic to say the least, that was 2007. I think the only reason I kept going back was to see if the Filipino warehouse guy was still there as well as the Filapina girl and American dude accounting team acting as managers when the said so-​called manager was never available, all of which were above & beyond helpful at all points. I miss the old dude, who actually knew how to conduct business accordingly & without hassle as apposed to the son, named Fred who was always to interested with his own personal scams to care about anyone but himself.
Bottom line, extremely poor management, lack of background checks on the criminals that work there, and extreme lack of knowledge base.
Ame“Rip-offt“ron, I could only give you a rating of 1 star to comment, but you do actually deserve a 5 star on a very negative scale. 5 Star Negative it is!
People, do not shop at Ame“Rip-off“tron, go to Calrad, Hosa, seek out your needs then talk to those representative for that company, someone who actually cares about doing business, we’ve saved a bundle!

Absolutely helpful and informative as I needed to purchase a large speaker with brilliant sound for a decent price. Thank you kindly!

Their customer service simply sucks! Great place if you know exactly what you want otherwise Forget About It!

Clearly the folks at Ametron are not interested in retaining customers, as the level of customer service here is quite possibly the worst I’ve ever experienced anywhere.
I needed to buy a replacement microphone for a colleague and he suggested coming to Ametron. He told me the one he thought he needed and I picked it up, no problem. After I brought it to him, he realized it actually wasn’t the right one, so I took it back to exchange it for the right one. This was 3 days after I originally bought it.
The employee at the register promptly informed me that they don’t do returns on microphones. Mind you, no one told me this when I bought it. I explained that all I wanted to do was exchange it for the right one. As I was explaining this he was busy opening the box and inspecting the mic, and then told me that there was a scratch on it, and that they definitely wouldn’t be able to return it now.
I asked to talk to the manager, to which he said he had already left for the day. So I came back the next day and once again, the manager was «out» for awhile. I was then out of town for several days and when I returned, I called first to ask to speak with the manager. Big surprise, he wasn’t there. It took 2 more days to finally get a hold of the manager.
He informed me that they wouldn’t be able exchange it due to 1) Their policy of not returning microphones and 2) There being a scratch on it. The mic was never even used, and what really pissed me off was their attitude that there couldn’t possibly be any way that a product left their store in a less then perfect condition.
And again, it wasn’t like I was trying to return it for money. All I wanted to do was exchange it for the correct mic that I needed. Now I’m stuck with the wrong one that I’ll have to try and sell online now. Avoid this place at all costs, it’s not worth it. Everyone I dealt with here has no idea what good customer service means.

I’ve been coming to Ametron since the late 90’s and that’s where their stock still seems to be from. Now when I go, at best I can find a 9V battery. Nevermind anything to do with a DSLR camera, lighting, sound, headphones… I asked for lens cleaner and the lady at her desk looked at me puzzled. The worst, dated inventory. I don’t know how they’re still in business.

What can I say about Hector Luna he’s amazing. He is very professional, welcoming, attentive to customers, and really makes it his duty to satisfy the customer. Such a refreshing experience so happy people like Hector are still around giving me hope that great customer service do still exist. You rock Hector keep sharing your positive energy with the world it’s needed!

Great customer service. Broken item, exchanged it without even a receipt. Fred is the man. Will absolutely return.

After contacting a West L.A./Santa Monica area, AV rentals company, I called Ametron, and their price was very fair – half what the other company was asking. When I went to pick up the equipment today, everything was packed and ready. My contract was ready to sign. And the rental guys were very helpful showing me how to use the equipment and taking it to my car.

If you know what you’re doing they always have what you need.

Every single time I lose the AC charger or power supply for my electronic tuning aid (actually it’s a PDA device that has the tuning software in it) I go to this store because they always have exactly what I need, in fact most likely the only store in town that has it.
Plus they’re helpful when looking to find it on their shelf as well.

Went to Ametron for some amateur recording stuff after the usual harrowing experience at Guitar Center. Within 5 minutes they had saved me $ 100s, offered a scalable option should I want to go more pro in the future, and gave me a bunch of very important «don’t do’s» that I doubt the GC staff would even know.
For my needs, the perfect combo of Guitar Center’s pro audio and Radio Shack. Would highly recommend a visit if you’ve got particular needs but can’t find a solution.

I love Ametron!!! the staff is friendly and thoughtful. I ordered some cables for my speakers. They have so much stuff in stock I always find something I need. This time the best deal was on a recording bundle. I gotta say its a perfect place to get all the audio equipment I need even turntable needles :) OMG

My first review on Unilocal.I created an account just for this. I don’t get much help at Ametron… I went in looking for studio equipment, and decided to try their rentals department, since I’ve bought from them before, but never rented.
I was told that the equipment online wasn’t in their inventory. I do praise the helpfulness while trying to find and suggest other options out of their ACTUAL small and outdated inventory. Allen seemed determined, but I don’t blame his struggle.
I suggest that the owner of Ametron and his rental manager start looking like they give a shit. Everything in Ametron (including their rental department) is outdated, over priced, and half-​assed.
It’s a matter of time until that store shuts down, and it shouldn’t be a surprise.

very friendly and knowledgeable staff. I didn’t shop there but glad to see a mom and pop shop of this scale is still hanging around.

Wow. The customer service at this place is truly abysmal. I have had a better experience at the DMV than this giant pile of garbage. I had required a cable that would convert a standard 9V power adapter to a fairly common 1/​8″ input for an effects pedal. Surely something this common would be easy to for an experienced electronics professional to locate. Instead, I was given grunts and mutters of indifference from an incredibly lazy and rude portly man. The prices are good, but I will never take my business here again given the horrid attitude of the people running this place. I was given the wrong cable too, the perfect conclusion to this awful experience.

Didn’t go with rentals this time, but had to buy some stuff that I couldn’t find at Radio Shack. This place has an amazing selection, and this time around, while I was reluctant to come in, the sales guys were very helpful. So, recommended for finding electronics you might not find elsewhere, still not so much for rentals.

Love this place. Close to my work at USC. They are very helpful and bike friendly.
If they don’t have it they are very open to letting me know who does have it in LA. I appreciate that alot.

The business gets 4 stars but Mike gets 5 stars+ no question. On the whole, Ametron either has in stock what you need for a/​v and if they dont they can order it and the shipping seems pretty quick. Your best bet if you have a large, complicated order is to deal with Mike. On top of amazing product knowledge his service before, during and after the sale is nothing short of top notch. He’s gone above and beyond in every step and I cant say enough good things about our entire process with working with him. Rather than just quoting prices, he took time to look at the big picture and make suggestions as to what makes the most business sense to use. He’s gone from simply being an order taker to a trusted adviser our business trusts completely. I would encourage anyone that needs a/​v to give Ametron a call or stop in to the store

I had a great experience. Needed an 8 input soundboard and 2 wireless mics and a monitor speaker. They had everything quoted right. Took the time to explain the equipment. Provided all the cables. But most impressive was the amount of knowledge and understanding that they provided to help us to have a great event. Tops in our book.

Maybe 3 ½ stars for inventory and items to be purchase here. As long as you know what you need, like connectors, wire, cables for audio and video, they are cool. Once you need advice most of the guys suck. There is this older Pilipino gentleman who has been working here for ions (maybe 15+ years) who is exceptionally helpful and showed me a couple items for comparison and shared some good ideas for connection to the TV.
Needed to hook up newer AppleTV to older TV. They were out of stock of what I actually need to convert HDMI to older TV. But, I got my box of CAT 5e cable and some connectors, Done.