Kmart

I swear this store deserves no stars! worst costumer service ever, me and my mom recently went maybe 30 to an hour before closing time to find more info about washer and dryers since we are new here to Hollister. we seen a set for $ 299 each we decided to get them, an employee named David who has the worst costumer service I’ve ever experienced, we told him we wanted those and he went to the back to check avaliablty 20min later we decide to go to costumer service because I kept hearing on the intercom «Kmart closes in 10 min» while waiting for the washer and dryer to be brought up I seen David walking around doing something else!!! umm??? weren’t you supposed to be looking for the stuff I asked for??? he saw us still there and pissed so he said they were avaliable and went to go get them let me say he’s a short skinny guy carrying the washer and dryer practically breaking his back, why have someone do it when they can’t even handle it?
we asked David and some other employees if the washer and dryer had the stuff we needed (water hoses, cables, etc.) they said they didn’t know but they were in the back. we had no idea where anything was, and they couldn’t even do the favor of getting it for us, so we went looking for them– reminder Kmart was closing in 5 min. we come back the cashier finishes the purchase. David and another guy didn’t catch his name struggled putting the washer and dryer in once again a reminder one short skinny guy with a tall even skinner guy were putting them in the truck. they kept talking to eachother about how bad they wanted to go home blah blah blah umm you’re still on the clock so you have to work! anywho the next day we take the washer and dryer out and find the water hoses and other things we needed inside them!!! they made us purchase unnecessary things!!! then we later realized that they charged $ 529 for the dryer, why!!! they were both $ 299 that’s why we got them!!! we go back to return the things we didn’t need and find out why they charged us that much, manager comes out and says dryers are always more expensive than washers, so why the hell did the price tag say $ 299??? he said the only thing he was able to do was to mark down the price for $ 400 since they were on sale now, we took it because it was better than nothing!!! David walks in and sees us there and tells his fellow coworker «good luck» as in good luck with dealing with us!!! worst fucking store, never going back. we rather drive to gilroy or anywhere else instead of coming here. don’t recommend at all!!!

Lazy and inaccurate on there supplies! Don’t waste time here! This place is gross. The associates and management don’t know or do ANYTHING.

One of the worst stores I have ever shopped in. I went in last week and when I got to the cash register I was second in line. The cashier walked away from her station so I went to the station next to me. As I got there the cashier (Lino) called someone else over and served them saying to me «I hope this is okay» Upon arriving to be served I told him no it wasn’t/ He then messed up my purchase and over charged me. I asked for a manager (Octavio) who did not even listen to me. He cut me off telling me to leave the store because I was being disrespectful by having my arms folded while talking to him. I asked for his supervisor she (Amanda Rangel) was not available. I took her name and left the store. I had not bought anything at the time thankfully because I would have returned them and I am glad I did not have to deal with that. I called the several times the next day and four days after and she was never available. She was either not there or too busy to come to the phone.

KMART does NOT CARE ABOUT DISABLED!
They rarely if ever have electric carts up and running.
I came in today to shop. I only shop at stores who accommodate the disabled.
I can’t though because not a single manager or employee takes responsibility for charging them up for disabled customers to use.
And instead of being nice, they look me island down looking for my disability!!!
‘SHES DISABLED?‘
Yes I am.
Don’t be disrespectful to those who cannot do for themselves.

i love how helpful the staff is. i just wish there were more staff at the evening. its usually pretty dead and the staff seem so busy and overwhelmed.

Everyone usually goes to target sometimes Kmart is the spot. I love how they carry the Disney holiday items.

I over paid the cashier, she never counted the $$. When i realized i had over paid her and i told her she tells me that she has too much $$ under the register. She would need to get the security to look into the camera. Of course the security wasnt there at the time. i left her my name and number they would contact me the next day. I never heard from no one so i called. Finally the SO CALLED security tell’s me after reviewing the video i only gave her $ 80. He states she marked every $ 20bill i gave her (LIES) she never did. THEY ARE LIARS!

Horrible service. At check out the checkers were so busy talking to each other that mine never even looked at me. He didn’t say goodby. I said thank you out of habit and he did not respond a word.

My feelings are mixed about this location. There are times where the staff are indifferent and great at others. Being a retail manager myself I have a tendency to be a bit more lenient with others stores’ employees. I do my homework before I go into a store and generally know what I need before I go in. My biggest concern with this location is the staff don’t seem very proactive about helping customers. They go about their business as usual and I’m sure do a fine job in their tasks but could use a bit more training as far as «going the distance» to meet the customer needs. One exception has been Claudia. She took the time to listen to my needs and made the extra effort to come up with some options for meeting my requests. She was very patient and made a decision to be proactive with solving an issue I had with locating a specific gazebo that I’ve been waiting for for nearly a month. Great job Claudia! I always come to this store and frequently compare with Target’s selection… and make my decision between the two. I guess that won’t stop. I have had disappointing experiences with the layaway department… mostly with finding a person to help out! This location has been cleaner over the last few years and the merchandising, aside from pricing issues, has been much better. Thanks again to Claudia… thanks for going above and beyond!

By far nastiest restrooms ive seen! Disgusting and i cnt believe no toilet paper and so messy i dnt think they’ve cleaned them in weeks! Girls that work there are nice but they need an inspection!

I have been going to the Hollister Kmart ever since it opened in 1990. Prior to then, my family and I were one of many Hollister residents who would trek over to the now-​long-​gone Gilroy Kmart. Hollister is fortunate to be one few towns in this area to still have Kmart. I will continue to shop here as long as the store is around. I like that it’s never crowded and that most things are easy to find. Glad to have the store.

Typical Kmart. Employees have always been helpful and they have layaway which can be helpful on large items or buying in bulk.

the worst store in the history of the world, i mean i can go to 7eleven and get a better service. 99.9 999 999% of the time the staff doesn’t know what the hell they’re doing. they’re is like only one register open a long line, ant to top it off the women at the costumer service just stands there and watches instead of helping. do yourself a favor and go to target

I viewed the other reviews and yes it doesnt look like a target or walmart simply cause there’s a Kmart sign in front of the store. Get it together people.
They offer great deals that arent even comparable to Walmart & Target.
I dropped 300.00 this Saturday — sure did.
I got a 5 piece pub style dining set on sale for $ 199.00 Yay! Ive been pricing them all over town and I couldnt find the same quality for that price anywhere else but Kmart.
I also got a few things for the house trash bags, paper towel rolls, 2 new table skirts, some kitchen décor, new towels for the kitchen and bath. I have a country americana themed kitchen. Some clothing items.
The prices on the charcoal grill are also much cheaper than Target, I will purchase a new grill when I go back.
** Layaway. what the word? Kmart offers layaway, you can put big appliances on layway such as computers and TV’s. I will definatly take advantage of that in the future. Now a days no one offers layaway, but Kmart does.
Service was great they even helped me put the dinning set in my van. Did I meantion that they have an icee machine? .99 cents for an icee. talk about a great cold artificially flavored treat.
I like Kmart, I had to drive aways to shop here. Its sibling company is Sears.
Hi, my name is Nancy and I am a Kmart shopper!

Definately one of the worst stores in ALL of Hollister! The checkers are so freaking slow and when you try to find people to help you it seems like they’re avoiding you! the store is fuilthy and un-organized…AVOID AT ALL COSTS! GO TO TARGET!

Hands down the worst big box business in town.
I used to go here when I absolutely had to before Target opened. Now NEVER unless I am in a real pickle.
The store is sloppy, all sorts of products and debris, litter the floor. You can never find anyone to help you. Me thinks the staff actually runs from you when you have a question. The lines are long, the checkers unfriendly and if you don’t have a price check the person in front of you surely does and it takes seemingly hours to resolve any minor problem.
What is even funnier are the locks on the dressing room doors and the TV monitor in front of the dressing room to prevent theft. I had to have my kid crawl under the dressing room door, because you can NEVER find anyone to actually open the door.
Every now and then I try K-​mart again, but I am always disappointed. Nothing has changed.
SHOP TARGET. YOUR NERVES WILL THANK YOU.

Worst… Store…Ever!
I’m not kidding. This is the worst store ever. I remember when this place had a grand opening back in the early 90’s and people use to love this place.
Then Target came in. Big beautiful shiny new clean red Target where soccer moms go to mingle and Starbucks gets a piece of the action. Since Target opened 10 years ago Kmart really went to shit.
People who work here will not help you with anything. Period.
95% of employees do not speak ANY english. At all.
NEVER are more than 2 checkstands open. EVER.
Products here are old, dusty and this place is like a big nasty bodega.
I use to shoplift here daily as a teenager and NEVER got caught due to the lack of anybody giving a shit.
I hate this place and suggest you stay away from it at all costs. The lines, service, quality, cleanliness are all very sub par.