Baskin Robbins

Great customer service & the workers were SUPER friendly!!! The best one I’ve been too, fresh Ice cream and delicious!

I say the downside about this is it’s really expensive but ice creams good shakes are good cleanliness is good and people are good

My wife ordered a «Turkey Cake» in advance prior to the pick up date. At the time of the order, she was asked what type of cake and ice cream did she want. She replied with «white cake» and «Camo» ice cream. We picked up the cake two days later. At pick up time, there was small talk with the individual at the store on how many of these type of cakes get ordered. The reply was, «I hate November.» I was stunned. So I proceeded to ask how many of these cakes get ordered. Response was shocking again «too many.» If you are in the business of making «ICE CREAM CAKES» why aren’t you happy people are ordering from your establishment.
Now let’s get to the cutting and eating of the cake. Surprise, NO CAKE! If one orders a cake and are asked what type of cake, shouldn’t their be a cake? I guess they lost my business for the upcoming holiday season. They need training on Customer Service: Customer, Friendly, Support, Innovative, Positive, Precise, Timely = Service… Adiós~
Here’s some assistance:

My nephew requested a special cake design & I wasn’t sure if baskin Robbin would be able to do it. So, I brought in a picture to show them and they said that if I find a bigger picture, she would try.
I found a bigger and better picture then left it in her hands to try to make me an ice cream cake with this design. 4 days later I was ready to pick up the cake for his party. I was a bit nervous it might not be to my liking, but when I saw it I absolutely loved it!!! Thank you soo much.

Perfect place to stop and get some ice cream. Millions of flavors for any taste you may have. My favorite is Wild & Reckless sherbert and Mississippi Mud. Yumm! Minus one star because I feel Baskin Robbins can be kind of expensive.