Cross Country Cycle

These guys are awesome! We are from Chicago, and stopped in here on Saturday morning to rent bikes. Dave spent a good amount of time with us and making sure we had bikes that fit and met our needs. We were planning to rent aluminum bikes since they are less expensive, but a carbon bike fit me better, so they gave it to us for the aluminum price, which was really great of them to do. Dave was clearly super knowledgable, and very nice.
The bikes were awesome, and super reasonably priced. They had maps at the store and great recs as to where we should spend the day. We were late getting back to the store, and they were so nice and stayed opened just for us so we could return the bikes.
We will be coming back here again!

This place is top notch. Personally this is the best bike store I have ever visited anywhere in the country. We came to Holland on vacation and were in the market for a bike trailer. We went to another store first and we were disappointed by their limited selection and the unhelpfulness of the staff, so Cross Country Cycle was a breath of fresh air.
Cross Country Cycle had an absolutely huge selection of bike trailers and very knowledgeable staff who appear to be genuinely concerned about the quality of the products and services that they offer to the public. They also had loads and loads of bikes, even though we weren’t looking for a bike this time. When I was checking out I overheard one of the service techs telling a woman that she didn’t actually need the deluxe level tune-​up for her bike and that the standard tune-​up would be fine because her wheels looked pretty true already. He saved her $ 20. Since when do service techs give their honest opinions instead of upselling unneeded services?
The people at Cross Country Cycle have integrity and quality products and we will continue to support them every time we return to this area.

The gear cable broke on my bike and a friend recommended Cross Country Cycle. I’m so glad I took my bike there because they had it all fixed up the next day! Everyone was so nice and helpful. I will definitely go there for any bicycle needs in the future.

Purchased a road bike from another bike shop a while ago — after riding for over a year things just didn’t feel right. Brian spend between 2 to 3 hours with me — collecting measurements, checking flexibility, pelvis instability, leg length difference, etc… I now have a road bike that I will feel comfortable riding. Brian and Laura are awesome people and truly care about every individuals riding experience. Thank you so much.

Huge selection of bikes. we bought a jogger stroller and a burley jogger in addition to my 2 yr olds bike. quality stuff! Very happy with service and the knowledge when it came to fitting my son for a helmet. Will go back again in the future

I was interested in doing a 150-​mile bike trip that started in Holland. Bringing my own bike from California was going to be expensive, so I called these folks to see if they could help.
It turned out they were fantastic. Not only did they rent me just the bike I needed for a reasonable price ($ 15/​day), but they added a rack and toe clips for free, and gave me a free day’s rental to boot. I rode the bike half-​way across Michigan without a problem, and they even let me drop it off after hours.
Highly recommended! I’m already planning my next trip, and I’ll definitely use Cross Country Cycle again.