If you’re looking for a pet loving environment come here. I could have went to a place closer to me for a procedure my cat needed, but I rather take an hour drive to Long Island for this place. Dorothy has been keeping in contact with me, from the day I emailed her inquiring about the procedure, to the day the I dropped off my baby King. They boarded my baby in a pet hotel/spa and then after the procedure, he’ll be placed into a medical ward. They let me tour the facility. My cat has a three level housing in view of a fish tank… Very fancy. They also have a fine selection of food and most of all I saw that my cat was comfortable there. They also been texting and sending me pics of my cat on a daily basis. They care for pets and empathize their owners. I miss my cat and can’t wait to see him, but at least I know he’s in good hands.