7 opiniones sobre U-Haul Moving & Storage of Hoffman Estates
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Jenii H.
Tu valoración: 1 Katy, TX
After 2 years of storing my belongings at this location my unit has flooded and has critters. I have left multiple messages for the Store Manager with no response for weeks now. My frustration is brewing. I would highly not recommend this location for storing your belongings. Besides the flooding in critter issue I have never gone here without trailers blocking my unit access and having to ask them to move them to get into my property.
Patricia K.
Tu valoración: 1 Chicago, IL
what ever you do don’t go there I lost my key to the storage unit called the manager to see if they would cut the lock and they said yes, well I go there a week later and the lock is the same like the one you buy in the office and then I have them cut the lock and notice half of my belongings are gone I told Brent the owner and his reply was call the police I filed a police report and they informed me they had a lot of complaints just like mine from that place SOSTAYAWAYFROMTHISPLACEGOELSEWHERE
Jerry S.
Tu valoración: 5 Hoffman Estates, IL
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Mae B.
Tu valoración: 5 Detroit, MI
I want to put a special shout out to this U-Haul place. When we needed a last-minute U-Haul another place in Elgin would not wait five minutes after the closing time for us to come in and rent the U-Haul. But this U-Haul place accommodated us very well. This place was way more economical on the rental fees too. So if you’re looking for a U-Haul place that will treat you kindly and work with you this is the one to go to.
Misty H.
Tu valoración: 4 Elgin, IL
This U-Haul facility offers truck and dolly rentals as well as storage units and packing materials. They are one of the only U-haul facilities open on Sunday around this area. I went in on a Sunday morning right when they opened and there was a line out the door. It took well over an hour for me just to pick up a dolly I rented. Also, I went in for a regular dolly rental, however they only had appliance dollies available. The guy went ahead and gave it to me for the same rental price of $ 7. But by the time I finished at U-haul and went straight home, they had already unpacked the majority of our moving container by hand and the appliance dolly ended up not working to move the size/type of boxes/containers we had so it was a waste of time and money. I recommend calling in advance to make sure they have exactly what you need so that you don’t waste your time or effort.
Jack B.
Tu valoración: 5 Roselle, IL
I’ve never leased storage space or rented a truck here, but I have frequently rented a small trailer for towing a motorcycle. These guys are always courteous and have gone out of their way to accommodate my schedule. One time the trailer I had reserved was late being returned by the previous renter, and these guys kept me updated throughout the day letting me know they were working to find an alternate trailer for me. No surprises walking in at my scheduled time to discover my equipment wasn’t available. Unlike other U-Haul shops, I’ve never had equipment problems with my trailer from the Pembroke Ave location. Lights have all worked, the tires have always been inflated, and the employees here have always been extra careful when hooking up to my tow vehicle and never once made contact with my painted rear bumper. Definitely recommended.
Paul C.
Tu valoración: 5 Barrington, IL
These guys were great. Nice, clean, on time, helpful. Sure, it is an old truck. But that is what I was renting – it is a u-haul, after all. Customer service was good. I left my phone in the truck on accident and three dudes were trying to find me and even tried to chase me down as I drove away. So if I need a truck again, i’ll use these guys. I’ve rented u-hauls before, and some of the places truly s#ck. This place was a good one.