Spa Vive – Hilo Massage Clinic & Day Spa

If you ever need a facial, CHRISTI is your girl!!! she will make you feel absolutely comfortable and does an amazing job! (:

Loved it, my husband and I went in for a couples massage when we were visiting the Big Island. We didn’t know what to expect but had a great experience and will be back. Unfortunately I cant remember the names of our therapists but they were both wonderful.

My wife and I had a couple’s pedicure done by Jessica and Christie (Kristin?) on Mother’s day.
First of all, I was ecstatic that they were even open on Mother’s day. Secondly, we were made to feel pampered and that we were the main priority of the day. Thirdly, they spoke and understood English (nuff said). On top of all that, complimentary mimosas, need I say more?
The only suggestion for improvement is better/​more comfortable pedicure chairs. I wanted to recline a little but couldn’t. I’ll definitely keep them in mind for any future appointment for a «pamper» day for my wife.

I LOVE this Spa. They are Classy, Professional, Clean and to top it off the staff are all extremely sweet! I felt right at home. In my opinion this is the best spa experience in Hilo hands down!
They also have everything you will need in one location! I never had a facial before and it was exactly what I needed & the girl who did it was so professional and amazing at her craft! I really appreciate people who love what they do, it really shines through!
If you have never been here I suggest you stop by and check it out !!
I will be going back & recommending to friends !

Do yourself a favor, book a massage by Megan and thank me later.
Cheriess, the owner, is very involved in daily operations, manages her company very well, and is an absolute sweetheart and a joy to be around. Her sense of design and comfort creates the perfect atmosphere for a stress free and relaxing experience.
Their waiting room is very comfortable. The ice water (served in a glass upon entry) is quite refreshing. Their facility is clean, organized, artistic and welcoming. Their tanning beds are clean and warm. Their showers are hot and clean. I think I’ve had all of their masseuses and each, with their own specialty, has been just great. The staff are happy and always willing to help.
The negative reviews here (though seldom) come as a shock to me. If you go to this spa and are in anyway displeased, ask to speak with Cheriess, the owner — she won’t be far away. I’m positive, she’ll do all she can to make your experience a positive one and you, a return customer for years to come.

This is the worst ever place for a massage. The massage was okay. The owner Cheriess is a nightmare. Do not waste your time or money.

Bad experience here for a spa day. The ambiance was good but customer service and quality of treatment was not. Be aware this is also a massage school. They were short-​staffed so they had a student do my massage and body scrub, and the receptionist did my daughter’s facial. I was charged full price for professional services.

Bought an hour long Swedish massage and European facial. When an esthetician wasn’t available for me they called someone in.
Both ladies were excellent. The atmosphere was lovely. The cold glasses of water provided at every turn were wonderful. Loved every moment. :)

If you need to relax for an hour in Hilo. This is the place to chill out an unwind! Massages are very consistent and you can count on walking out in a much better mood each visit.

THE MASSAGES ARE GREAT!!! This is my third visit here. It’s so convenient that you can book online! The spa has a pleasant calming vibe. And I had a relaxing and soothing 1h massage by Cheriess, helping me with significant neck strain. The prices are VERY affordable. YAYAYAY!!!

AWESOME!
I went for a longtime overdue massage and I LOVED IT HERE! It was a last minute thing and when I called to see when’s the soonest I could get in I went in that same day!
When you first get there, it looks like a normal house. The front door is wide open and you notice that it’s fully covered in lush carpet. You can either take your shoes off (customary here in HI) or walk in with them. I chose to take them off. Then Chelsea welcomes you at the reception desk, has you check in and gives you a sheet for you to fill out. She then shows you to the drawing/​lounge room for you to relax, fill out the sheet and brings you a wine glass of ice cold water to sip on while you wait. The paper is similar to that you fill out in a doctor’s office: where are your tension areas, any medical conditions, what type of pressure do you like, etc. In the lounge room, it’s like a vintage historical waiting room complete with chaise lounge, wall art, plump leather seats and still carpeted.
When your therapist comes in, you just review what you like and head on to your room (mines was upstairs). The room I had was Italy-​themed. The ceiling was covered with vine-​covered lattice draping grape bunches, it was AC’d with the relaxing music in the background. I had the scalp, hands and foot massage and asked if she could also work my neck and shoulders. IT WAS AMAZING! Kristin (my therapist) was truly an immense surprise! I had knots in places I never knew I had! I was expecting a massage of only 30 mins (as described) but I received much more at no additional fees! Unless of course it felt longer because she was so good! When it was over, she told me to relax and take my time coming out and when I eventually did walk out she was handing me more ice water. Talk about great personal service!
To top everything off, there is a Kama’aina discount of 10%! It was already affordable already but hey every bit counts!
I minus’d one star because even though my room had AC it was still very warm. a little too warm for me but more calories burned that way :)
I am definitely coming back here again!

I don’t usually have high expectations of a «spa massage» and I get more medical/​healing type massages regularly, especially when I travel. Kristin at hilo massage spa was amazing. The best thing about her massage is the flow of it all. This was the perfect combo of healing for tension aches and sports injury but with a wonderful spa feel. The ambiance is charming and plantation homestyle pretty. You may be disappointed if the urban fancy spas are your thing (and I’ve been to those too), but that would be inauthentic for Hilo IMO.
She did a few things different which I appreciate– the neck work was really thorough and the foot massage was the best. I really got the feeling she was working out problem areas carrying a lot of tension– even areas I wasn’t complaining about. I looked at the clock before she walked in with me under the sheets and looked again when she walked out… It was a 55 minute session. Usually when i pay for an hour I get an hour of hands on massage time so I’m taking a star back for that. But I have to give them a star for having a kamaaina discount. The massage is 5 star, I deduct one for shaving off some of my time, I gave one back for the nice discount. Plus it’s still a very reasonable deal for an hour massage. When I go back I’ll just ask for her specifically.

I came here to get my underarms waxed by Desiree. I’d heard about Hilo Massage Clinic through the Relaxation Day that was held at UH Hilo, where I work. We were able as staff to enjoy a 15 minute «massage taste test», if you will. So, I looked them up online. Firstly, the website is great! Prices listed, services explained, and appointments may be booked directly from the site. How convenient! I came to their location was is nicely decorated and allows for true relaxation to wash over you. The waiting room is peaceful and lets your mind calm down a bit. When I had filled out my confidentiality form I followed Desiree to the waxing room and we got started. With every new person I get waxed by there is some nervousness I go through, but Desiree was very nice and explained the waxes she used, one was a honey and one a hard wax. We chatted about Europe a bit and by the time I knew it we were done and… no pain! That may be because I’m used to the procedure now, but it was a great experience. I will be back to try out other services soon.

Wow, where do I start? Truly a getaway if you need to take a vacation from your vacation. It is very reasonably priced hee for how clean, and wonderfully appointed it is. To put it in perspective, I would have been happy paying double. My wife and I took advantage of the couple’s massage and it was on short notice before our flight, they got us in and it was one of the most relaxing parts of our trip. The massage therapists were both incredibly professional and were flat out amazing. This was the best spa I have been to, and what really shocked me was how reasonable it was for my wife and I.

My husband and I both received spa treatments while visiting in Hilo and our impression leaving the spa was «meh». Not bad, not amazing either. They were late for our appointments, which when you are hot, and the air is stifling, and you are naked but for a robe, isn’t appreciated. I had the Paris Package. The massage was good, definitely worked out my sore spots (I had Chris as my massage therapist). This was followed by a sea salt wrap, which again was just «meh». I had a facial for the first time, and I liked the lady who did mine, Desirae. She gave a nice facial massage with it. My husband had the «Gladiator package» a 90 minute massage, sauna, and Marc Anthony foot treatment. He wasn’t overly impressed and actually wondered if the lady rubbing his neck tweaked something, but it got better as the day wore on. Again, not good, not bad. The people were friendly, the location inviting.

At the tail end of a month long vacation, my chronic neck, back and shoulder injuries needed some kind, skilled attention. I’m always nervous to let new people work on me, but Chris was very skilled, soothing and patient, and kept me involved with feedback when we were in my danger zones. We had booked a couple’s massage and Kristen worked with my husband to help him relax after weeks of adventure. He was also very pleased with his massage. The staff is warm and friendly, and accommodating without being overbearing.
The atmosphere is wonderful inside the gorgeous Victorian home that has been updated without losing any of its original charm. Comfortable furniture in the waiting room, fresh water at every turn and a minimum of paperwork to be completed upon check-​in. We were also able to book our appt late at night on-​line the day before and pay in advance to hold our spot.
When I come back to Hilo in the future to visit family, I will definitely arrange a stop at Hilo Massage Clinic. I only wish I’d started seeing them early in the trip!

What a wonderful experience! I had a 1.5 hr. Swedish massage with Leena. Her technique was perfect. The clinic is nicely decorated and relaxing. I would definitely recommend this to anyone.

I found this place because of Unilocal!This is a GREAT massage spot in Hilo!
The Hilo Massage Clinic is located in a nice house in Hilo… in a residential area. There is ample parking outside and inside the clinic is very clean and nice looking.
An hour massage here is $ 65… Not too cheap… but not too expensive… although, I have had some great massages for less. Anyway, for my massage here, I believe I had Geraldo. He was pretty good, and I liked that the pressure was firm. The massage was much welcomed after spending the entire trip in Hawaii hiking almost every day. I would recommend this place!
BTW they also have the option for you to book your appointment online.

We had a couple’s massage and it was g-​r-​e-​a-​t!
My bf’s massage therapist was Kristin and mine was Lena. Both were perfectly suited for each of us.
My bf likes, nice, soothing massages which Kristin is good at (I had her previously too). I like shiatsu — deeper, stronger massages and Lena is great!
Room temp is perfect, darkened just right, with soothing /​tranquil music playing. Oils they use are not very strong scented nor very sticky /​yucky. (But we did go home & shower.)
The clinic moved right across the street from the yellow house they were in and this house on the corner is bigger and very nice.
We both highly recommend Hilo Massage Clinic (and my bf is picky) and are now planning our next session.

We scheduled my massage with Hannah and my girlfriend a facial with Leilani online and paid online as well and received an email reminder and confirmation. The clinic is located in the basement of the yellow house and there’s a sign on the fence and all you have to do is go through the fence, down the three stone steps towards the back of the house and you’ll see a door way on the left side of the house.
The waiting room has a cool breeze and the staff is friendly. My friend had a relaxing facial and my Swedish massage was fantastic! I felt like a fluffy loaf of bread after the relaxing massage. Hannah gave me a great massage, she just knows how to give a massage plus I could hear the birds singing outside, so peaceful. Just what we needed after a hectic time in Hilo.