Hilo Seaside Hotel

Great value for the dollar. Very comfortable bed. Gorgeous koi pond. Comfortable, local feel restaurant. And the front desk staff TOTALLY took care of us. I will definitely stay there again next time I am on the island.

This is by far the crappiest hotel in the state of Hawaii. Although the staff is very nice, the facility needs some help. The beds are ok, but the pillows are like sleeping with a lumpy bowl of oatmeal under your head. The bathrooms are not even big enough for you to change your mind in, much less your clothes. The Internet is about as weak as it gets, and don’t plan on using your cell phone because cell reception is poor. The desk and chair in the room is a joke because the chair is too large for the desk so an average sized adult can’t sit at the table because your legs hit the bottom of the table. Forget about making coffee unless you move everything off the desk, because that’s the only place you can plug it in. And to top it all off, your in the flight path of the airport.

Just checked in at the Hilo Seaside hotel. There are mixed reviews for this hotel which is fine as everyone has their own expectations. My room is clean, smells clean, is roomy and comfortable. Has AC, multiple electrical outlets, color tv, work desk & chair, a coffee table with two chairs, three lamps, two night stands, fridge, adequate hangers, iron & Ironing board, a patio with a table and two chairs.
Agree that the bathroom is small but has a toilet, shower, hair dryer, amenities, and towels.
I have a great view of the Koi Pond and the ocean.
Staff was very friendly with check-​in time of two minutes.
I will definitely be back and highly recommend the Hilo Seaside Hotel.

This hotel is not upscale and that is their intention. Built in the ’50’s and still owned and operated by a Hawaiian family, it has the charm of old Hawaii.
The rooms are clean and have all the amenities a traveler needs. The staff is very friendly. The rooms are very reasonably priced. They have air conditioning, ceiling fan, in-​room coffee (not instant), refrigerators, iron, ironing board, and hairdryers. And there is a restaurant right off the lobby.
If a clean room, nice people and low cost meet your requirements, this is a good hotel for you. Why pay more for a bed, shower and TV?

Besides it’s most convenient location, the Hilo Seaside Hotel extends Hawaiian hospitality in a big way. The front desk staff always greeted me and answered every question with a smile. A late check out request was quickly accommodated. I had a pool side room which was very convenient to the handicap access side door making the parking area easy to get to. The rooms are clean and comfortable and the housekeeping staff is very pleasant. The only downside is that the vending and ice machines are only available from 8 – 8.

it’s close to airport and highway, very noisy. airplane taking off can wake u up in the midnight. besides its actually a motel rather than hotel. the AC is the on the window, a small one and installed rather beside the bed that can blow your head off

Ladies at the front desk are super nice. Room is cozy, nothing fancy which is fine. I frequent the Maui Seaside so it’s very familiar. First time here, don’t know why it took me so long to try it out?! Wouldn’t mind staying here again :)

Hear Ye… Hear Ye… Hear Ye
Woke up at night to get a glass of water on the nightstand, and found another small room occupant staring at me, he had some friends over in the bathroom.
See picture! Need I say more.
If you are going to run a hotel, however old, you cannot under any circumstance ignore upgrading, cleanliness, paint, furnishings and amenities.
If you do… you end up with a «Grunge Motel» where roaches check in but they don’t check out.

the parking was terrible the room where I stayed was too noisy too much people walking back and fourth could not sleep too good… the staff was ok and the security guard he was the best if it wasn’t for him I would not know where to park the car and that why I gave it a 3 stars hopefully when I go back there things will be better and the staff I hope the management will read this review. it’s a good place to stay close to everything and I prefer the seaside because they offer ka’amaina rate and wonder if I got that rate… but I will stay they next time and hopefully my trip will be a better experience than my last… aloha…THANK YOU…

The beds are not that comfortable but they do have a lundry room, swimming pool, vending machines and a restaurant that serve breakfast, lunch and dinner. The parking lot is small and not designed for vehicles beyond a full size sedan. Vans, trucks would have a hard time parking here.

We had to travel to the Big Island for a funeral and we’re looking for a comfy and clean place to lay our head. I was pleasantly surprised at how nice the Hilo Seaside is. If you are looking for a resort — this is not for you. If you are looking for friendly service, nice setting, clean rooms and good food… you have found it. The staff go above and beyond to be friendly and helpful. Nice garden setting and the pool area is relaxing. We booked a package and got breakfast each morning included. They give you a choice of three different set menus and the food is delicious! There is a little one room museum with artifacts and some history of Hilo. We will definitely stay here again.

Decent room, good location. We paid for 4 people in the room and at reservation were told breakfast was included. Upon arrival, they nickel and dimed us with only 2 breakfast vouchers; the front desk agent insisted that the room rates we paid didn’t qualify us for 4 breakfasts. Stayed another night at Hilo Naniloa hotel which is literally next door and that was so much better.

the service is great but the hotel is just really really old. trust me i will be fine with a bed and wifi but this is worse than motel 6 just to give comparison to a national brand. actually extended stay is only $ 40 in many markets via hotwire if you play your cards right and this is probably 2 levels below that. not 1 but 2.
their prices were the same as the courtyard marriott in kona yet know that the pricing is just due to limited supply. however to compare the two is like the four seasons to a motel. not exaggerating
the bed is clean
wifi was fine
the ac is window unit
the carpet looked shady
window is partially shutters with no screen between shutters and outside air.
its really the hotel, once you get past the lobby that reminded me of a cheap apartment unit in manhattan with much exposed infrastructure. also the inside of the rooms just look like they were created by rookie carpenters. they work but sloppy.
i was SHOCKED at some of the people spending over 119.
also dont fall for the various types of rooms because i got upgraded the second time i was there in one week and honestly i noticed zero difference as my first night actually had a better view. do NOT book this place based on certain types of views. just dont

I had to travel to Hilo for business on short notice and booked myself a room at the Hilo Seaside. I opted for the Kama aina rate, and knew this meant I would get what they call a «run of house» room –basically whatever type of room is available at the time of check in. I was expecting the worst, but was pleasantly surprised. OK. So I got a room with three single beds. Fine by me. The room was clean with blue and green shag carpeting. It’s not the Marriott, but was just fine for my purposes. The staff was super nice and helpful. One restaurant on site and another within short walking distance. I’ve stayed at the Maui Seaside and liked the Hilo Seaside much better. Hawaiian owned. I would not hesitate to stay here on my next visit to Hilo.
I’ve been back several times. The front desk staff remember me which is nice when having to be away from home for an extended period of time. The staff are super accommodating. Hilo Seaside is my number one choice of lodging in Hilo.

Stayed here just recently while on a business trip to the big island. It is actually a very cute hotel and the inside of the room was clean. The lobby staff was very nice. That was the good news.
The bad news is the internet is horribly slow. If you are closer to the lobby it gets better. If you have AT&T cell service, you’re phone will barely work. Verizon worked fine.
The only thing that went wrong was they put me in a room that already had someone in it. I didn’t think it was a big deal, but the folks that were staying there and walked in right after I did freaked out a little bit. Mistakes happen is how I look at it. The other folks did not have the same mindset.

I made a reservation to stay for 4 days, and then cancelled 2 days prior to my arrival because of bad weather. Never received a cancellation notice via e-​mail as I requested.
When my credit card statement was received I noticed they had charged me for the FULL 4 night stay, over $ 400.00!
I am still trying to get my money back, even though American Express is involved the hotel continues to lie about my cancellation and has apparently forged my signature on the receipt to show as if I really was there.
Totally amazing! I hope they start ordering new windows soon, a BIG storm is approaching!
Shame on you Hawaiians! KAPU KAPU.

If you are looking for. Four Seasons in Hilo go back to Kona Side. Hilo is more old style Hawaiian. That being said this is by far my favorite motel in Hilo. Customer Service is excellent, cleans rooms, free wifi, great price!!! If you are into luxury resorts Hilo is not for you!

I had an event to help run in Hilo and had to stay overnight, so my employer booked me a room here. The front desk staff were friendly and helpful in checking me in and providing essential info on where my room was, where to park and when/​where breakfast was served. Even better, they upgraded me to a first-​level room toward the back of the hotel.
On my way to my room was a central garden area with lots of lush fern, which I thought provided a nice touch.
I’m pretty low maintenance and wasn’t expecting anything fancy. The room itself was clean and provided all the basics. It had an old Hawaii theme that wasn’t too over-​the-​top. The beds were neatly made, complete with green bed scarves at the foot of each bed. This is a budget hotel, but I appreciated that single, simple design touch that you’d normally see at higher-​priced hotels.
I also liked that they provided free wi-​fi. Mobile phone reception, though, is sketchy in this part of town (at least for me – I have AT&T).
The hotel has a couple of parking lots flanking either side, as well as street parking along the edge of the Ice Pond across the street.
I was awoken at 6:00 the next morning by a plane taking off. Most of downtown Hilo is pretty close to the airport, but the Hilo Seaside seems to be right in the flight path, so that’s something to keep in mind.
All in all, I’d consider staying here again during my next Hilo visit.

It was the cheapest place online with mixed reviews. At first I was worry, but I am glad I’ve booked this hotel for 2 nights. The room was toward the back and very quiet. The A/​C was very cold. The room also has a ceiling fan right above the bed. Plenty of hot water. Comfortable bed — the kind you can make out and no one can hear you at night. :)). The room was clean with free wifi. Totally beyond the price. Will definitely stay again.
–1 off for limited parking. Do not leave hotel after 7pm or you will have to hunt for parking in the streets.

It’s an older building but it’s been kept up nicely! Very convenient to the airport and the best price I found online.
The staff is extremely friendly. I arrived 6 hours before the 3pm check-​in but stopped just to make sure they had the reservation on file and to let them know I would be checking in after 10pm. They had a room ready so they went ahead and checked me in.
Room is nice and more than I expected for the price. Free wifi, clean and maintained pool, cold ac. What more could you hope for at this price?!

Ich will das Hotel nicht schlechter machen als es ist. Allerdings hat es im Vergleich zu anderen Hotels in der gleichen Preis– /​und Sterneklasse doch erheblich schlechter abgeschnitten, als andere Hotels auf Hawaii.
Das Personal war freundlich und hat auch unsere Reklamation wegen eines Buchungsfehlers schnell und fair geregelt. Das Hotel ist allgemein auch sauber und gepflegt.
Aber: Zunächst mal sollte man hier ein Auto mitbringen, da in der Nähe Nichts liegt. Man ist also auf ein Verkehrsmittel angewiesen, was auf Big Island sowieso fast notwendig ist.
Desweiteren liegt hinter dem Hotel ein Schrottplatz, der teilweise sehr laut ist. Dazu kommt, dass es keine richtigen Fenster gibt, sondern nur Glaslamellen zum verschieben. Ähnlich wie ein Rollo Zuhause. Entsprechend schließt es aber nicht dicht und der Lärm kommt ungehindert ins Zimmer.
Leider ist Internet nur in der Lobby verfügbar, was diese zum beliebtesten Platz im Hotel macht. Der gesamte Eindruck ist einfach alt und renovierungsbedürftig.
Fazit: Wer eine günstige Möglichkeit zum Übernachten sucht, ist hier richtig! Allerdings sollte man nicht mehr erwarten.