The Learning Experience

Unilocal deleted my first review due to me «promoting» the place we took our child after The Learning Experience. So here’s my original review, copy & pasted, with the promotional stuff taken out. Keep in mind, my experience is from about 3 years ago, so things may have changed at The Learning Experience since then:
We took the tour of the place and it seemed decent, as were the hours. We enrolled our toddler (he was 1 year old, going on 2) and we pulled him in less than one week. He would cry like crazy when my wife dropped him off — we assumed this was normal behavior (although he didn’t cry like that when we used to drop him off at the in-​home daycare we had him in previously — we had to take him out of there because the girl was moving & closing her business). My wife would walk to the main entrance area and watch on the TVs and see him being left there to cry. The workers would call for him to come over or whatever, but that was it. They did nothing to actually COMFORT him. That’s the key word here… there was absolutely zero comforting or one-​on-​one being done with him — and he wasn’t even 2 years old yet and this was his first week! They were content to let him cry until he got over it.
When I arrived to pick him up, I remember seeing this girl who must have still been a teenager, sitting there lifelessly blowing bubbles at the kids. The kids were just standing there looking at the bubbles, hardly even wanting to play with them. The girl’s eyes were empty of any emotion, she wasn’t talking to or playing with the kids, just literally sitting there blowing bubbles AT them. It was one of the most miserable and depressing scenes I’ve ever seen.
We had no hesitation in gathering up all his stuff and leaving, only days after starting. I thought this may seem awkward so I tried joking with one of the female staff members in the room about it — and what she told me was very telling. She said this wasn’t the first time, and was definitely implied that «it happens».
Also of note: my wife was a former daycare employee herself (not here though), and she was appalled about how these one-​year olds were being neglected… not health or safety-​wise, but emotionally. Maybe this place is better for older kids, but don’t consider enrolling your baby or toddler here.