Vive Nail Spa

I had to update my review after my most recent visit. I got a shellac mani/​pedi which were both excellent. Something about the way Vive Nails applies shellac makes it stay on so well! 5 stars for Valentine’s Day Nails. Also Candy is amazing!

Well … I now remember why I don’t come here anymore. They got me right in, but nothing is more frustrating when they engage in conversation with other staff in Vietnamese and ignore the customer. They don’t watch what they are doing and actually cut the nail too short causing pain. I feel like they are bored and don’t want to be bothered doing a good job. Not a good massage on my legs and feet with the price they charge. I definitely will not be back. If all you want to do is get your free drink and think that is the bomb then go for it, but if you want a good pedicure and good service them stay away.

Came in Friday afternoon as a walk in, I was served right away +1 star, had my eyebrows waxed and a gel manicure. My eyebrow wax was rushed, she was pushing my head around, and got wax in my hair! Then she glopped on lotion all over my face, I had to go to the bathroom to wipe off all the excess! I was hoping my manicure would go smoother. They give free drinks +1 star! My manicure was rushed as well, the manicurist didn’t cut my cuticles and only put 2 coats on my nails, so I don’t know if it’ll peel. She was polite though +1 star and spoke English the entire session. I would not come back, with so many salons in the area, I would pick another one which won’t rush you!

Mostly Vietnamese womenworkers who talk in Vietnamese while servicing their customers. The spa offers a free drink, but other than that, I thought the service was not that great.
The first time I was there, I would say its a 3 ½ stars because of the extra drink. But the pedicure was mediocre.
The second time I went there, I thought was horrible service. This Vietnamese lady kept talking in her language while servicing me, and I felt it was rude. Somehow, I feel they are talking about the customers that walk in the place. I wonder why they hire people who do not speak English, or at least has the decency to be respectful to only speak English if they are servicing Americans, or English speakers.
My other comment is that this person named Vivian has a heavy hand, her massage does not feel good at all! I felt she was just hurting me. I had to ask her to just stop the massage. I had a lot better service somewhere else. And the only reason I went here, is because it was closer to my house.
Anyhow, I find that the demeanor of the worker was not respectful, when I was done, she helped me up the chair, but she was pushing me from my back towards the paying counter — she was touching my back (she has a heavy hand) as if she was hurrying me up to pay her. :(
I am not going back to this place.

I haven’t had my nails done in a long time so coming here today was awesome. They served me a complimentary mimosa and had me sitting for my nails in no time!
I am very particular with my manicures and Diane did a great job! I would recommend her to anyone. Vivian did my friend’s nails with a design and they came out beautiful.
We will definitely return.

Finally got a chance to stop by here and boy was I happy we had a reservation which is a must on weekends. My nails were perfect they are pricey but you get what you pay for!
I get SO many compliments about my nails only complaint, is I wanted the deluxe pedicure and they said no there was not enough time. This was because I was getting both a manicure and pedicure will be stopping in again for a fill. Diane was perfect.

Ashley did an amazing job, I showed her a picture of how I wanted my nails and she replicated it perfectly !

Paid $ 45 for a standard full set even though it was advertised at $ 30 and $ 25 for a pedicure even though online and the pamphlet said $ 15. False advertising, although the the quality was good the price was WAY too high and it’s illegal to false advertise. Disappointed

I used to come here all the time. My girl friends and I would stop here once a month to get mani pedis. But the more I’ve been here, the staff becomes more laid back. They are not as detail-​oriented, or listen to what I actually want done. I like my leg massage on the firm side, and as I asked my technician to be a little firmer, she rudely replied ‘well, I’m tired’. What?! Then I should not leave a tip cuz I’m poor. (I did still leave a tip, of course) But that experience turned me off enough that I haven’t gone back since.

My first visit would have gotten less stars but I decided to give them one more try, because of the convenience. It is just down the hallway from my work. I was paired with Tu and he is great. I have enjoyed a glass of wine that is filled to the brim, and complimentary. They also have beer, mimosas, coffee, tea, soda, margaritas, and of course, water. He even expertly chose my color, and I loved it. A beautiful sparkly copper to celebrate thanksgiving. They are very nice and happy to have you as their clients!

I absolutely love this place. They are quick and very friendly. I don’t ever set up an appointment, because with work I may make it or may not. So I walk in all the time and even though they are busy, they always squeeze me in. I love that they offer complimentary drinks. I would recommend this place to anyone, I’ve gone to other nail salons and this one is by far my favorite.

The interior looks clean and well kept. They offer you a beverage soon after being seated.
The service was rather quick as far as the massage and especially the exfoliation during the pedi compared to those I’ve had elsewhere.
The cost is rather high for a pedi. The lady working on my feet was really sweet.
After the pedi… I’ve been having a strange itch on the bottom of my foot… I hope it’s not related to the pedi… I’ve never had this prior to getting the service.
And as far as their tools… Not sure how well cleaned they are. I did not physically see a new set pulled out of it’s sanitized wrapping… It was just already there in their tubby dunked in solution.
Not sure if I will return for future services. Depends on how long the polish holds as well as if this itch resolves itself.

First time here and I was sold on the complimentary mimosas and wifi!
Staff is friendly, place was very packed but got myself and 3 friends in within 5 min. The water was lukewarm, but on a hot day I didn’t mind. I loved the hot wax, massage chair and painting — the even do great details like flowers. I’m very picky about how they clean and paint my nails and give the leg massage and I was impressed! I also really liked the organized way they have their polish displayed — lots of great colors and brands. I will definitely come back here!

Even though the place was busy, I had to wait over 50 minutes for somebody to start doing my nails. A woman who came in after me had her nails started on a half an hour before me.
The lady didn’t cut my nails or get rid of all of my cuticle junk.
The Wi-​Fi didn’t work on my phone, but that wasn’t their issue. My phone is temperamental.
Plus one star for the free drink.

Apparently my review was removed. I understand the owner may not want other customers to see truthful experiences as mine. However…
I didn’t enjoy the service provide when I went. I was rushed. I paid for shellac that peeled the next day.
Staff was not friendly.
I won’t go back to them and that’s my story.
Sorry the truth hurts. Plenty of nail salons to choose from out there, why would I want to spend my hard earned money here again?

They really try to make it a great experience for guests. Wifi, free drinks, it was great.
Prices were reasonable too. I didn’t see them published anywhere so I assumed it was going to be pricy. It was average to low compared to other places with less pampering.

Very nice and friendly staff. They are quick with service. Gel coat lifted within 4 days. Trying a different method by using an acrylic overlay then using gel polish. Kim was great I give her a 4

I CAN NOT BELIEVE THE TERRIBLE CUSTOMER SERVICE!!! I personally have worked different forms of customer service for ten years, so, you could say I understand it.
The ONLY reason I went to this salon was for a friends birthday.
I was the first one out of the group who showed up and they were rude. The birthday girl called a head to let them know it would be five girls coming in. (At the time, I personally did not know how many we’re showing up)
I walked in and said «there should be a reservation for Vanessa» they looked baffled but one lady knew what I was talking about.
They rudely said «well we don’t eat humans go pick out a color for your pedicure»
RIGHT AFTER the other lady says «or do you not know what that is either»
I was LIVID! (I have a really good sense of humor, but not when someone is questioning my intelligence)
So i kept quiet and pick out a color. I then sit waiting for the rest of the party. Meanwhile, the two workers keep joking to the regulars «shes just lost» etc. They mentioned how I was lost at least five different times.
As I am sitting quietly waiting for the birthday girl and her friends; they proceeded to say once again how I must be lost. And worker one «i like how we are talking like she isn’t here» worker two «she isn’t even listening»
That is when I looked up at her and said loudly (because I was offended, flabbergasted that customer service people would talk like that and livid) «NO, i can hear you I just don’t like the way you are talking about me»
I was having a bad day and was ready to ball my eyes out. If it wasn’t for this friends birthday I would have left.
When Vanessa showed up, I loudly verbalized my anger and they didn’t give a care.
The pedicure itself was fine.
I only write reviews when it was that terrible (so not very often)
There is NO WAY i will ever go there again and I will be sure to let everyone know how awful of a place this is.

ViVe Nail Spa is exactly what I want in my local pedi place: clean tools, efficient service, polite staff, varied and fresh polish selection, and massage chairs that I can actually program to do what I want: rolling kneading. But most importantly: they are able to schedule me in last minute on a Saturday.
Prices are fair. Wine, mimosas, margaritas, tea, coffee, juice, and soda are complimentary.
I always get a nice pedi and a good massage. Thanks to the lovely ladies and gentlemen at ViVe Nails!

I am moving to Seattle in three weeks, and I just now find the nail shop of my dreams?!? :(I have skipped through many a nail salon over the Hillsboro area, but I finally decided on Vive due to my last «fav» nail place started being weird, and upping their prices for things they shouldn’t…ie a broken nail that broke from them… or getting «flare» nail that takes longer then a normal nail. Ya no… I like to be treated fairly from my nail ladies!
So I traveled to Vive based on other Unilocal reviews, and it was way worth it! I brought with me a iced coffee, but that went straight in the trash because as soon as they offered me a mimosa during my fill, I was all over it! I literally asked them to throw my coffee away. :D they also serve wine and other things but all I heard was mimosas and wine. One track mind.
So mimosa in hand, my nails getting the works celebrity treatment they should, good music, sitting in a big comfy chair in a clean cozy place, I was happy as a clam. Plus all the ladies here had a happy vibe about them, and really knew what they were doing.