REI

I walked in to inquire about snowshoe rentals. Unfortunately this location does not offer equipment rentals but everyone that helped me during my visit was extremely helpful! Great store. I definitely will be back.

I been in all of the REI’s location and this one is one of my fav, been a customer for 5+ years, then only thing I would say is (low quantity for means snow apparel

Nice store. It’s a two story one that has a ton of stuff clothes mostly downstairs with shoes.
Gear is upstairs.
We bought walking sticks here and they have a very good variety. They also have a great variety of camping goods.

Decent selection for the few necessities (backpacks, gps, etc), but pretty limited in useful gear for women. Hardly any base layer wool to choose from for women (huge selection for men, arc’teryx and all). Most of women’s section is flooded with «fashionable» clothing not relevant to outdoor activities or exercise. Nice to check out the clearance items. Nice staff.

Sean, an REI staff member, was extremely helpful. I was so confused about all this rain-​gear-​lingo and he clarified everything for me. Water proof vs Water resistant, insulated jackets vs. shells… he gave a very detailed tutorial. The seems to be options for a wide variety of budgets, which I appreciate.
The store has a small little clearance section. Although, it seemed to offer limited sizes (lots of «medium» options).
Limited parking is available in front of the store but there are other spots near by.

I do appreciate good customer service, but it seems like the staff at this particular REI are forced to recite lines to their customers. For example, anytime I pick something up in this store, an employee approaches me to let me know that he/​she owns this exact product and continues to tell me how great it is. I actually caught an associate doing this when I came in to purchase a sleeping pad. I was checking some out a few weeks prior and the employee told me he had the big Agnes I was looking at in the store. I went home to do some research on the product and decided to go with an REI brand pad. I came back to the store over the weekend, had the REI pad in my hand when the exact same employee approached to let me know that he has the exact same pad and how much he loves it. I asked him about the big agnes? He replied, «I’ve heard good things, but have never used one.» Unfortunately, after this, I will have a hard time trusting any REI associate’s advice ever again. Very unprofessional.

This is the place to go for serious outdoor supplies. If you need, say, a headlamp for trail running at night, REI has a ludicrously good selection at several price points. Sure, you might beat the prices on-​line, but it’s nice to be able to look at items side-​by-​side and compare them. Great customer service, too. I have had to return a couple items over the years, including a pair of running shoes that I had worn for a week, and they didn’t even bat an eye. No questions asked, just a painless return. I’ve been shopping at REI since the late 70s, and I love the place.

This is one of the better store’s around. Just not friendly staff. Seems unhappy to be here. Has what you need though, I don’t drop by for the staff after all.

Lots of choices. Employees are very friendly and helpful. Not to mention it was early so I got lots of help. They may not have everything you are looming for but they really have a good selection. Hiking, biking, camping. I’m always impressed with their stock.

I love this store, it’s a great location and they always have what I need. The classes are really great for learning about hiking, camping, pretty much anything outdoors. The staff is also very knowledgable and friendly.

I have always been treated well and happy with the store. It is a fun place and I could spend hours and thousands of dollars here. The staff knows the product well. The prices a high but it is normally quality stuff.

I love REI but I can’t bring myself to pay so much for most of what they carry. Sale prices bring it down within reason but too much regular pricing most of the time.

I generally like REI, but I tend to go here for supplies (energy gels, etc.) and general gear (Nalgenes, etc.) rather than technical gear. I think of REI as more of the «box store» for hiking and mountaineering. The smaller stores in town tend to have better advice and more technical gear selection.
That said, REI is good for the average person and has more locations than the other places. They generally do a good job.
Pros:
Good selection of «average» gear
Central Hillsboro-​Beaverton location
Quantity discounts (on certain items)
Membership benefits
Cons:
Varied service levels, depending on the employee
Limited technical advice

I like REI and the items they have. I wish the prices were just a bit more competitive. I also wish this location was larger. Not quite the selection of items at this particular location. Overheard on of the staff tellling someone that it was likely that they had the item he wanted at the larger Portland store.

Thank you for being so awesome about my return! Hands do a no hassle return policy and you just earned a life long customer! Kudos

Just because I’m chunky doesn’t mean I don’t shop here.
I wish they would carry a few more sporty outdoorsy clothes for curvy women (plus sized if you don’t groc that), just sayin’. For that they lose a star. I mean, curvy women like the outdoors too!
My daughter has outgrown stride rite shoes, which causes me tremendous misery, that was so freaking easy, but fortunately REI carries her Merrill’s (suede, slip ons, rubber soles, awesome shoes of all goodness) and this time she got purple! She also got another slip on shoe with fur inside and embroidery on top, which she swore she would wear. Well, it’s been three weeks and it’s all about the Merrill’s so far, as usual.
Her dad buys sport sandals here, and riding gear, etc. We’ve bought camping and hiking stuff here too.
But this is where my all time favorite hat came from, ti’s wool and bright colored. I love it. I’d wear it in the summer if I could…
REI is good stuff. We like the member rebate, too.

It’s REI. I mean if you know the store, you know why you’re here. Tis is a nice location and it has MUCH better parking than the downtown location. I also like the nearby park.
I took the intro to compass navigation and had a blast with the instructor. He was very informative and really took an interest in teaching.
I recently took my daughter here to get her some of the toe-​shoes. The shoe person here was super helpful and patient with us.

I fell in love with a North Face rain jacket today at REI but it was one size too small. Donnielle at the front desk totally made my day. After several phone calls to different stores on the West side, 1 store had it in stock. Calling stores during a busy afternoon is time consuming, but Donnielle did it with a smile. While I was waiting, Donnielle was ringing up customers. This lady can multi-​task. I was impressed with the service today by Donnielle. Thank you!

Always helpful, esp Doug who has been there for some time. Nice and knowledgeable staff. We bought all our camping stuff there and got the membership for $ 15 which returns us lots of money at the end of the year by way of money towards other purchases.

For any outdoor recreation, sport, or hobby type activities, REI is an ideal place to start. Don’t even put them in the category with Big 5 & such because that would be a slap in the face. This particular site is pretty big and has two floors. There’s definitely something for your needs.
Yeah, for most Oregon residents, they’re use to the whole no sales tax ordeal. For a guy who is from Cali, it’s unbelievable and almost too good to be true.
I was browsing the snowboard section when I found the Burton bindings that I wanted. It didn’t take much to convince me. I saw the price which was cheaper than retail plus the no extra tax, I was sold. I couldn’t be much happier walking out of there a satisfied customer.
The people who work here are über friendly and very informative. I had a few questions here and there and I felt like they weren’t trying to sell me on non-​sense. They were knowledgeable about the products. I told the first guy who approached me that I was itnerested in some snowboarding gear. He let me know that he was going to get the other sales person who knows more about the sport and the equipment. He didn’t try to con me and pretend like he knew what he was talking about all in the name sake of commission.
This was my first experience shopping at REI and I couldn’t be any happier. Now I know that whenever I make it back to Oregon, I need stop by REI and see if they have any deals; must take advantage of the no sales tax!