Oil Can Henry’s

Generally we do our own oil changes.
We came in because we didn’t have time.
We were told quite a few things that were 100% bullshit.
They told us that the break lights were out. They arent.
They said the license plate light was out. It’s not.
They were trying to sell us on EVERYTHING.
After saying no several times, it gets frustrating.
Will be contacting the shop tomorrow and asking to speak with a manager about the aggressive nature of the technician.

I happen to have came across Meineke’s commercial about oil changes and decided I’d go to check it out and in hopes they weren’t going to charge an arm and a leg for a full synthetic oil change. Unfortunately they quoted me about $ 89.95. I asked if there were any coupons or specials they could help to lower the cost because I only had an even $ 70 cash on me. The gentlemen who was at the front desk not only didn’t seem interested in helping me, but he didn’t bother to try to work with me. That’s when I remembered about Oil Can Henry nearby. I immediately called them and John who was on the phone immediately gave me an even better quote, but still a little bit more than what I had in hand. He instantly offered me an online coupon discount and dropped the price to $ 69.99 and worked with what I had! I am seriously baffled at how amazing the service that was provided tonight! The guys and gal here was immediately helpful and accommodating! They did more than what I had expected and I honestly never thought service for an oil change could be this awesome! I didn’t even have to get out of the car and though there were other vehicles ahead of me, it took them less than an hour and got me going on my way. I am definitely a returning customer to this shop!

Pulled up and was told 15 minutes. Well it’s been over an hour and was just told another 15 minutes. I just complained to Dillion an employee who did apologize but blamed it on his other redheaded coworker and stated it was because «she is new». Unfortunately for them, I am stuck in their line and have nothing better to do than to let Unilocal about how terrible this place is ha.

I had my oil and anti freeze changed here 2 weeks ago. My car blew out oil all over the driveway 2 weeks later. I called them, and I had their manager at my house in 15 minutes time! He came out and checked my car, his manager came out the next morning and crawled under it and come to find out it had nothing to do with them. It was a faulty part on Toyota’s side, who «forgot» to send out a recall notice (boo on Toyota!!). I can’t say enough good things about this station. I am not one to give out reviews, but I have never had such GREAT customer service as what I received here. They have a lifelong customer now due to this. Way to go! Good job and thank you very very much!~

I have been going to Oil Can Henry locations for my oil change and other basic car needs since I moved here about six years ago. I have always bounced around depending on which location was closest to me but recently I had cause to go to this particular location and with the amount of help and good service I received from both Mike and Jeff, I will be continuing to go to this location from here on out. They were honest with me and patient with all my car questions. I can not say enough good things about them or the work that they do!

I’ve been going to this location for years. Overall I’m very happy with products and services.

Stopped by for an oil change because I was short on time, and this place is close to my house. Very welcoming atmosphere, as well as prompt, swift service.
They hit me with all the up sells and add ons, but backed them up with good reasoning and were non-​threatening, reminding me that these services are suggestions and up to me whether or not I do them. I wrote down everything they suggested and will do some research on the services. If I don’t find better prices elsewhere, I’ll probably come back to have those things done.

Wow, I called them at 7:30 on a Friday night and the guy that answered the phone said «come on down! We can take care of you tonight!» When I arrived they gave me a run down of their services without being pushy, handed me a paper and said «you can relax in your car and watch what we’re doing.» They were prompt, friendly and efficient. I couldn’t have been happier!

This place is closed. Nothing at this address anymore. the business is shut down. dont drive here its a waste of time. there is nothing here. the place is out of business.

I am not being spiteful by writing this review. I just write it in the spirit of sparing others (who take care of their vehicles the way I do,) from the same experience I had.
During all the money I have spent there (and it is quite a lot,) I decided to have a coolant flush performed. During the course of that, the radiator cap failed, resulting in coolant spilling all over their floor. It was a mess. That is FINE — that happens. And, they replaced the faulty radiator cap.
After the flush, I even returned, as per their request, such that they could «check for air in the system, proper coolant level, etc.» They claimed all to be in order, via a cursory inspection.
Immediately after the coolant flush, I noticed my heater gurgling, which I did not learn until later, was caused by air entering the system, most-​likely during the flush process, specifically during the point where fluid was gushing all over my engine bay… and their floor. TWO local mechanics recently confirmed this to be the problem, and politely suggested that I return to Oil Can Henry’s, present them with the mechanics’ business card, and have them call them to verify that I was not trying to «get-​away with something,» with the intent of having Aloha Oil Can Henry’s «correct the situation,» by either re-​flushing the system, properly bleeding it, or reimbursing me for having a professional correct the problem.
They denied fault of any kind, and one of the «technicians» even claimed to be somewhat of a «Jeep expert,» a «mechanic» (and a former shop owner,) even though he was working at Oil Can Henry’s.
So they had me fill-​out a Complaint Form, which I did, and they even copied the provided business cards for subsequent verification. I was instructed to arrive early the next morning, speak to the owner of the Aloha Franchise, which would have by then, called the aforementioned mechanics.
I checked, and no such calls were ever made, and based on the very cold reception I received from Oil Can Henry’s the evening previous, I elected to no longer deal with them, and leave this review for others to digest. Just know that they may be great at changing oils… but that does not qualify them as actual «mechanics,» nor does it qualify them to properly diagnose specialty automotive systems.
I will also again remind the readers here, that I have spent quite a bit of money there. I am known there as «The Royal Purple Guy,» which alone says something. My Jeep is so well taken care of, that it literally draws a crowd while I am there. They know that I am proud of my vehicle, and that I spent lots of money with them. What I am trying to articulate, is that they KNOW ME THERE.
Yet, when I had a problem, things changed rapidly! I was initially greeted by one of the «pit people.» As soon as I mentioned a problem resultant from their previous service, he became very argumentative, defensive and condescending. The manager, who remembered me well, treated me slightly better, but not by much. When I shelled-​out money by the hundreds however, I was treated like a king.
The outcome? The two aforementioned mechanics were absolutely correct. Aloha Oil Can Henry’s was WRONG. When I quoted the mechanics’ respective (and matching) opinions, they simply replied with, «I have a Jeep, too… and that’s bulls***t!»
So there you go. Take this for what it’s worth. If you want something OTHER than a basic oil change, take it to a professional, with ASE qualifications. Otherwise, you will take it in the pants… specifically, the WALLET!
They could have simply corrected the problem, and retained me as a loyal customer that would continue to spend money there… a lot of it. But instead, they chose to ignore the superior customer service practices they claim to strictly adhere to, and as a result, they lost me as a customer. Proper customer service PAYS MANY DIVIDENDS, regardless of the business one is in. Lack of proper customer service results in great losses, one way or another.
— Ivan Loock

Good service, good quality, relatively quick and friendly. Quality is above average but it is reflected in the prices, they upsell 6 – 7 times while you’re there trying to turn a $ 30 dollar oil change into some 200+ ordeal but I’m sure that’s what they’re told to do.

Some day I’ll have a house and/​or property that are conducive to allowing me to change my own oil. Some day…
Until that time I’m glad there is an Oil Can Henry’s nearby. I hadn’t been to an OCH since getting the oil changed in my first car back in high school (over 20 years ago). I’ve either done it myself or had it done as part of service at a dealership. Not having to want to deal with Royal Moore’s service department again (they already have too much of my money) I took advantage of a $ 10 off coupon we’d received in the mail recently.
OCH is good. They’re fast, efficient and friendly. There are a wealth of upgrades and options to consider while you’re getting your oil changed but they’re not overly pushy about it. I felt like they were simply making me aware of what was available while skipping the high-​pressure sales tactics like some oil change outfits are known for.
So, yeah, I’ll be back, for sure — for my pickup, at least. Thanks, OCH!

Every time I come here, I learn something. I love that! It helps me take better care of my car (which I also love) and I tend to actually stay on schedule for maintenance. While it’s a little more expensive than I would pay elsewhere, I’m happy to do it and there are always coupons! I literally leave with a smile every time. From the customer service to the quality of work, this is a great place to take your vehicle.

I’ve decided to write about Oil Can Henry’s because I am just so darn impressed with the customer experience that they have crafted, the atmosphere (yes, atmosphere! Gasp! At an auto shop!?), the staff and their Signature 40 point inspection (I think it’s 40 points. don’t quote me on that!).
We’ve used OCH’s a total of three times now. We pay more than we would if we took our car to some place like Jilly Lube. The coupons help offset some of the expense (when I can find /​remember to find them).
The process involves the driver staying in the car, while the OCH techs conduct the inspection process and change the oil. They really do go the extra mile to check out everything and let you know what might need attention that day, and in the days ahead. I never feel pressured, only informed.
I drive away from OCH’s with a smile and feel that they’re really doing it right. Plus the bowties and hats that the techs wear are simply adorable.

These guys do service right. They do not have the cheapest oil change around, but I’m willing to pay a little extra for fast, consistent, professional service.
My most recent interaction with this location was when I stopped in to have a headlight and a tail light replaced. It turns out that the headlight was fine and just needed to be adjusted. So he did that for free. The tail light needed to be replaced, so he replaced it… for free! He said it was on the house, just please come back when it’s time for an oil change. I don’t care who you are, that’s good customer service right there.
I also saw that when I checked in, I was given a check-​in offer from Unilocal for $ 8 off an oil change. That’s a pretty freakin’ sweet discount and I will be using it next time I need oil service.

Had just bought a 2^nd hand car and was planning to get the oil and filter done. I bought my own nice filter and oil after bit of research. Went to OCH with the $ 25 coupon for oil and filter change.
You would have thought that with my own oil and filter and the coupon at the least it would cost $ 25 if not less. Nup you would be wrong!
Apparently, if I want to use my own oil and filter I can not use the coupon of $ 25. Thus, costing me $ 35! And if I want to use the coupon, I have to use their oil and filter. To me that just seemed inflexible. My motivation to come here was that I would be able to watch the oil and filter change as it happens and that they would be doing a 20pt check.
Will be looking in to other places which charge actually less than $ 25 with out a coupon.

I love this place and have been having my vehicles serviced for years. They are super nice and professional and I love the fact I can drive in, stay in my car and they show me the status of my fluids. They also keep track of what they did last time and give me the manufacturers recommended actions without being pushy.
The ability to do it when I have time, not have to make an appointment and NOT have to wait for hours for my local dealership to do it, is priceless.
The will also order what you need, for instance they ordered a cabin air filter for my car (which they did not happen to have in stock).
Great bunch of guys and fantastic service!

Always a positive service experience at Oil Can Henry’s. Never feel pressured to upgrade or to have additional services preformed. I like being able to watch as they work and they’re always courteous and efficient. Plus, I get a free paper to peruse and line the bird cage with.
I like that I can pull in to any shop and have all fluid levels checked and filled at any time. Bonus points!

This OCH was such a refreshing change (no pun intended.) from the service I usually get when I take my Saturn in for her oil change service! At Jiffy Lube it’s kind of a roll of the dice if you’ll get service with a smile, or some grumpy guy who wants to up-​sell you to death.
I rolled in to OCH for the first time (I had a coupon I got in the mail for $ 10off), at the location right by my house. They were so friendly and professional right off the bat. They gave me a free newspaper and guided me through the whole process while I sat all cozy in my car. They consulted with me, instead of TELLING me what to do with my car, and although I spent a little more than I planned I felt that I got my money’s worth and that my car was in good shape. Quite frankly, their pricing is pretty typical these days, and I see their coupons all over the place, so if you don’t get a good deal there it’s your own darn fault!
This trip I got an oil change, oil system flush, and a replacement air filter valve, along with the other checks and fills. They told me I can go pick up my wiper blades and a new air filter and they’ll install them for me at no charge. AND with a car like my little Saturn that burns oil faster than you can say «Bob’syeruncle», the free top-​off guarantee is perfect!
I’m going there from now on and my husband is switching over too!