Michael P Hicken, MD – Hicken Medical Clinic

Will bot recommend him anymore. Dr. Hicken was great a few years back. Now he seems disconected with patients, he has no idea who our family was after 5 years of being PCP. He appears to also have a scribe now which makes it even more impersonal. I know that good PCPs follow the patients record and even approach them if they see a hospitalization. He is clearly more interested in the money as he grew the business.

About 2 years ago Dr. Hicken suddenly tried to take me off of a medication I’d been on for over a decade. He wanted me off in 30 days. This news was delivered via his PA, of course, because all you’ll ever see are his PAs. They’re great, usually, but in hindsight they lean too much on adding new medications and don’t listen enough to what you may need to to take better care with.
I found a new doctor and that doctor agreed to take me off that medication more gradually. At the end of that gradual taper (not a painkiller or anything crazy like that, just a general medication) my body went crazy with side effects and I had to reinstate at a lower dose. And start again. That was a nightmare journey all caused by Dr. Hicken’s unwillingness to listen to me and my situation and to take it as seriously as my current doctor does.
I would take someone here for a cold or general injuries. The staff of PAs and nurses are good. But if you have a complicated medical issue that requires more attention seek help elsewhere.

Both my wife and I go to to Dr Hicken. So far if it’s a spur of the moment call, they’ve gotten us in the same day. The office staff and medical staff are very friendly and professional. But they’re also very easy to talk to. I’ve never had any mistakes on billing, or sending prescriptions to pharmacies. They tracked down my medical history easily even though I’ve been jumping around from doctor to doctor for the last 15 years, or should I say urgent care to urgent care. I would recommend checking this office out.

Alright. I love what doctors stand for and what they do. Their job is to set aside their own personal beliefs to help those asking for medical aide. That being said, I give the doc zero stars. This doctor does not seem to take that same stance when my sister sought treatment after a rather serious car accident. She has staples in her head and has complained about the pain killers she was prescribed by an er doctor causing her dizziness. His office’s response, after not even hearing her out about their injuries: «I don’t like dealing with car insurance so you’re going to have to go to a different doctor.» ummmm… WHAT? SHE HAS A HEAD INJURY AND IS TELLING YOU THE PAIN KILLERS ARE MAKING HER DIZZY! YOU AREN’T GOING TO HELP HER FIND A BETTER SOLUTION BECAUSE YOU JUST DON’T LIKE THE SITUATION THAT BROUGHT HER IN!!! What kind of doctor tells a patient that they they aren’t going to help? The doctor even refused to help her remove the staples.
There are no words to express my horrible disappointment in this doctor’s treatment of my sister. As if a car accident wasn’t devastating enough, but coming home and finding out your family doctor isn’t willing to help you… I hope that something can be done about this. Patients should not have to work this hard to find decent health care. Especially after an accident.

I called to schedule a routine exam. I asked if everything would be covered with my insurance. They said preventive routine care was covered. When I went in for my visit, I brought my insurance coverage to show what is covered. The office said everything in my exam was routine and covered. Two weeks later, I received a bill. I called to ask about the charges and they said it was not their problem and to dispute with my insurance. The billing representative was extremely rude.

I was SO glad to find this clinic after I had a horrible experience down the street with Dr. Marchand @ Providence! I saw a P.A. here to establish a primary care physician, after my hubby had been in to see one. My hubby had a great experience and so did I. I saw Erin, she was very kind & patient with me. She took all the time that I needed to go over medicines, answer any questions that I had, give referrals, etc. I felt that Erin was professional & she had a good bed-​side manner. Her nurse and the front office staff are super nice, too.

Dr. Hicken and his office staff are efficient while at the same time being informative and thorough. I make the choice to see his PAs because I know them and I’m comfortable with their judgement and abilities. As a patient, you do have the choice of seeing Dr. Hicken but I find that since his staff is so knowledgeable, I usually rely on a PA. I have had nothing but good results in using his clinic for the past five years.

I’ve been a patient since I moved to Oregon three years ago and so far the service has been great. I usually see a PA which isn’t a problem to me. Granted, I’ve seen a two other people during ad-​hoc visits since they’re the ones available, but I always see the same person during scheduled appointments. I recommend them.

My family have been going to Dr Hickens for several years now.
Good to start, but now its like going to a new doctor every time i make a appointment.
He moved into a new building and all I get to see are new doctors and trainees.
That waists my time, first I see a trainee then the a new doctor I have never met before.
So i have to explain my problems twice every visit to new doctors.

Had our first appointment, and it went okay. There are pros and cons here. First, it’s a doc who wanted to be a doc but still have medical care available for all his patients when he grew (so you could get in when you are SICK and not wait three weeks for appointments.) That’s good. So, he has PA’s who work for him and who are under his watchful eye.
Second, he has a very nice system for you to get lab results and medical info online. This can be good… if you need that info. He can also send your prescriptions right in to be filled. That is also good.
He spent a lot of time with us, and let us ask a LOT of questions. That is good.
But yet, I still felt like… well, some things were missed. For instance, he never asked for my previous medical records or doctor of record.
It is hard though, you don’t know your doctor the first day you meet him. As our family gets to know this doctor, I will hopefully be moving the star rating up. I hate to overrate and mislead when I don’t really KNOW them.