Jen is very passionate about her work and it shows. She takes it very personal which carries through into your experience. She is beyond knowledgeable about skincare and is also very honest about what you need. I have been to Jen for facials many times and will always return due to her one on one approach and personal investment in my long term skincare. If you want the full experience with relaxation, knowledge and actual care of your skin, then go see Jen!!!