Can’t say I LOVE the food, but they have some good healthy options when you’re in a hurry and the service at this location is always fantastic.
Isaac P.
Tu valoración: 1 Gilbert, AZ
Went in drive through about 3PM on 11/28/2015. Spent about $ 18 on one 3-item meal and one 2-item meal. Very simple and uncomplicated order and customer. The drive home was only about 3 minutes. Family was VERY disappointed with all of our food, I was shocked at how much incredibly worse it was than most of my Panda E. experiences. The rice was hard and uncooked in all of our containers. My ‘mushroom & chicken’ was a soggy, nasty looking mess of almost exclusively mushrooms, more gray, soggy and falling apart(same with the chicken — looking especially anonymous and nasty). I get that dish a lot at other locations so I know what to expect. Also paid extra for the shrimp/walnut and the shrimp was limp and weird looking. As usual, not the time nor energy to drive back and make it right. That’s the whole point about drive thru… Unlike a motel or a full svc restaurant, the customer shouldn’t have the onus to come BACK and give you a chance to make it right — there is no back, they have moved on with their afternoon — you get it right the first time. Apparently, when you go inside a Panda, under the customer’s watchful eyes they make better judgment calls about the portion selection process(old vs. new, etc). But during drive thru they take advantage of your ignorance and serve you the nasty stuff that the dog wouldn’t even eat. Or it may actually BE the dog. Either way, my portion of «dog» was bad, sir!
J G.
Tu valoración: 2 Gilbert, AZ
Haven’t been back to this location for a while should have never gone back seems like if I ask for them to make something fresh I am putting them out. Food on the line is always gross and seems like it has been out too long when the cook fresh they rush it and serve the meat raw
Mark O.
Tu valoración: 3 Phoenix, AZ
I am not a fan of 2 star reviews, I don’t want to hurt a business. this is a frustrating one, because I love Panda Express. This Panda Express is more poorly run than any I have been to around the country. Little things could improve it(like making sure the person at the drive through speaks English). Cooking the food on time. When you are running out of Chicken on a regular basis that is just silly. Once they were out of steamed rice! How do you do that at Panda? Whoever is hiring and training is the problem, because you know Panda has good systems. Slow… Hopefully I will be able to update this with a positive review at some point, because this place is a 3 minute walk from my house.
Cj J.
Tu valoración: 4 Gilbert, AZ
We come here all the time. Fresh veggies and pretty good fast food. Usually pretty quick and always tasty. Love crab ran goons.