Elevation Cycles

Bought two bikes here this weekend; Elevation has it figured out. They offered a great selection at fair prices, the staff was very knowledgable, and the owners were in the store helping their customers. Was a new level of bike shop customer service. Great experience, happy to recommend them.

These guys are great! Had my bike shipped in from out of state for some riding… While building her back up they found my rear wheel was broken! They put a loner wheel on and had me riding! A great group of guys… As an out of town customer I did not imagine they would show me the service they did… I can only imagine how well they treat their regulars!!!

I’m not a bike expert but I wanted to buy my daughter a nicer bike than the piece of junk I got her from Wal-​Mart, so we stopped by here. They treated us very well and patiently explained the features of the bikes they had in stock. They even accepted her old bike to be recycled. Great service!

Our first official bike store experience was here at Elevation, and it was a great experience!
I chose this store after seeing the other reviews on Unilocal,and I quickly saw why the reviews were so positive. We were greeted right after we walked in by Nathan. I explained that I was a relative novice (it’s been a few years since I’ve ridden one) and wanted a hybrid bike for riding bike trails and to run with our dogs, in the $ 300 – 400 range. With that info and my ideal frame size (I did a little research ahead of time), he showed me a few choices to test drive.
I’m glad I did the research, so I could appreciate the differences between models. This store sells the Trek brand, and they had a few different sizes and styles I could try out in the parking lot. The third bike was perfect: great ride, the gears and brakes felt very intuitive and responsive, and I knew it was the one. During my test drives, my husband waited with Nathan. He says Nathan was definitely and persistently up selling him, but we knew what I wanted and he sat back to let me choose the bike I liked best. In between test drives, Nathan answered my general bike spec questions, like proper seat height and gear shifting.
We went back inside to select a few last accessories (helmet and water bottle cage), and that was it. They did tune the bike for me, and added a kickstand for 25% off. Accessories were 15% off. While we waited for the bike to get ready, I noticed they had enough ppl on the floor to help all the customers in the store.
They had a wide array of bikes, priced from $ 400-​$ 5000+, and lots of parts and accessories for all levels (but mostly for the hardcore MTB cyclists). I ended up with a bike for $ 450; a bit over my ideal price range but I’m pretty sure it will do the job well.
The only reason they got 4 stars instead of 5 is the limited selection of beginner/​lower price models. I still highly recommend them for your general biking needs.

If you are looking for a down to Earth but yet profesional and knowledgeable staff then Elevation is the bike shop for you. So many shops have the intimidation factor but Elevation does not. Don spent 2 hours with me getting me fitted for my new Trek Domane and walked me though my many questions and concerns. He truly cared for my needs and I am excited to ride my new bike. I start training for my first Triple Bypass ride this summer and am sure I will be confiding in my new friends at Elevation to help me achieve my goal…

Good prices, awesome staff and we were in and out very quickly. We just needed a new set of tires and that’s just what we got. The place was super clean and conveniently located within riding distance of my home.

So in from out of town, traveling with bike and due to my own stupidity I left a handful of brake parts behind. So you hit the door on Sunday afternoon 1 hour before close. What I’d expect to find is a skeleton staff, no mechanics and employees itching to get out the door and start drinking beer. Not only did they get me back on the road, they had the specific parts I needed. Voila, back out riding. These guys/​gals have it going on.

I’m somewhat new to the biking scene but have visited various shops across the US. I’ve never received the level of service these guys provided me this past week. I rented a performance road bike for one week and received a full-​carbon trek in pristine condition, a quick fitting to my size, and a map of all close-​by trails. The guys in this shop really know their stuff and were very helpful. I had a great ride and no problems with the bike. The next time I’m in Denver there’s no doubt I’ll be back to Elevation for my rental needs. Their prices are competitive, location is convenient, and service is phenomenal.

My spoke broke on my new rim riding to work today:(I called my bike shop Elevation Cycles and they picked up my wheel from me at work, fixed it and brought it back to me in less than an hour! Highly satisfied with my Trek Madone and the quality service they offer. Thanks Justin

I hadn’t been it this shop since it was Bicycle Pedal’r and I bought a Kona from them years ago. The shop definitely looks nice (perhaps too nice for a bike shop). It’s a Trek dealer now, which in my humble opinion, embodies the soulless corporation side of cycling. Turns out, the shops overall attitude and pricing is in line with the primary brand they sell.
All I needed was to borrow the air compressor and get a squirt of Stan’s to re-​inflate a tubeless tire that the bead had been broken from the rim. They charged $ 15! It was an easy fix I coulda done myself (wish I had).
In this industry, taking care of customers and promoting a culture of helping fellow cyclists should come before just adhering to a hard and fast pricing scale. I was willing to pay for the small amount of sealant and all, but $ 15 for something my LBS (and virtually every other shop I’ve worked at or been to) would have done for far less if not free is just ridiculous. I definitely would not recommend this shop to anyone. The only reason I even gave it one star is because, despite all this, the staff was friendly.

walking in the place at 6’2 inches 195 lbs you can tell im no hoarse jocky looking pro road racer. If a guy like me walks into a bike store that sells the high end equipment like they do most staff look at you like waht are you doing here… your not 6′ 145 lbs or «hard core enough»…NOT THESE GUYS… Nick walks up to me and treats me like a customer should be treated. He jumped into my mind frame found out what appeals to me. I think he was a bit alarmed I knew my cycling history dating back from the early
a cool way we hit it off, as we both talked about small business MMA as well as bikes. then dude points out the best tire he has to offer for a mtb bike that I already have. I will plan on doing more shopping at this store, great great great people.

Needed to upgrade our mountain bikes to models from this century. Been to a local bike shop and was not impressed by the sales staff. (Walking in and waiting about 10 minutes before staff even acknowledges your presence… not impressive.) I was in the area with some time to kill and decided to check out what used to be Bicycle Pedal’r. Now called Elevation Cycles and under new ownership. I walked in and was immediately greeted by one of the owners, Gavin. He asked what I was looking for and the price range I was interested in. I didn’t have a huge budget, but that didn’t deter Gavin from continuing to help me. He showed me the bikes he had in my price range and proceeded to give me the spec’s for each model. Disc brakes and 29’ers were foreign to me and I had a lot of questions, Gavin was insightful and patient in answering my questions. I was very impressed with his knowledge and willingness to get us on the correct bike for our needs.
Needless to say, I ended up taking my wife in the following week to purchase new bikes and Gavin made sure we were «fitted» to the correct size bikes. No other bike shop has ever offered, nor mentioned that they would «fit» us to the bike. IT MAKES A DIFFERENCE, FOLKS! Gavin made sure we had the correct seat height and rise on the handle bars. He also made sure that the seats were the right width for our not so slim derrière’s. In the past, we shunned away from riding our bikes because we would always end up sore for days and our hands going numb from too much weight on the handlebars. That is no longer the case. We have found that we try to find time now to go riding since it is so much more enjoyable.
If you are in need of a new bike or a tuning-​up or repair of your current ride, do not hesitate to visit Elevation Cycles. If you can’t get Gavin, I am sure that the rest of the staff will be just as able and willing to help. They are in the process of giving the store a fresh look and I’ve been told, adding a few new lines to their current inventory. Give Elevation Cycles a try… you won’t regret it!