Copper Canyon Apartments

Nice on the outside but…
We’ve been here since the beginning of March it was fine for awhile. Now we are dealing with, cigarette smoke and weed smoke filled apartment, someone stealing prescriptions from resident, neighbor on bad trips (I don’t mean stairs people) cops here at least 12x in last month and finds crack balloons in the children’s play area, with that said we feel unsafe to walk out the door and will be giving out notice. The apartment is aware of all these issues and has only addressed one by sending a letter reminding the residence that the apartment complex is smoke free.

My experience at Copper Canyon was in interesting one. We lived there for a little more than two years and it had its ups and downs.
The location is fantastic and that is 100 percent what you are paying for.
When we first moved in our apartment was is less than move in condition. The place smelled like old cigarettes, the screen door didn’t work, the laundry room door didn’t work, the pantry door didn’t work, there was a big hole in the closet door to the 2^nd bathroom (which they just patched up instead of replacing), and the toilet in the 2^nd bathroom didn’t work. After about a week most of the problems were patched up but never really fixed.
The maintenance guys here are OK and I think they do the best they can with the tools and materials they are given. They changed maintenance managers about a year into our lease and you could tell they were big on saving money because when we had things (like our stove) replaced they did so with much lesser quality.
Front office staff has been hit or miss. They lost our rent check a few times and when we went to talk to them about it they were very rude. We brought the issue up to management and they were very apologetic about the whole thing.
The biggest problem is the walls are paper thin. We could hear the people upstairs and their dog ALL THE TIME. We could hear the laughing, stomping, snoring, barking, running, tail banging against the carpet, TV, ect ²⁴⁄₇. The few times I asked them to keep it down they blew me off and the front office never took charge to have them keep it down. At one point I was told by the lady in the office «what do you expect me to do?»

I’ve been living at Copper Canyon for two years now so I thought I should write a review.
This is by far one of the best apartment complexes I have seen. I have a two bedroom, two bathroom apartment and it is spacious and lovely. There is a lot of open, green space within the complex and the landscaping is maintained impeccably. I have two kids and I don’t even feel like they are missing out on anything by not having a house with a backyard. There is a playground on site, a pool, and plenty of space for them to run and play outside.
The management has changed a few times since I have lived here but the staff is always friendly and helpful if I have to call or stop by the leasing office to pick up a package or ask a question. Kara is the current manager and she is awesome! Emails are returned promptly with all questions answered.
The maintenance staff is also excellent, very friendly and efficient and I have never had to wait very long for a repair to be done, they usually come and fix things the same day I call or request a repair online.
Their online system is very user friendly for paying rent and requesting service calls. You can even put items you have for sale on the online bulletin board.
I have found the pricing to be comparable to other complexes in the area and although they have raised my rent both times that I renewed, I was able to negotiate what I felt was a reasonable increase.
I love living here and will most likely be renewing my lease a third time!