Contracted with them for a mail piece. The graphic designer was easy to work with but the owner, Pat, seemed to have little follow up ability and his customer service is awful. I was never told when exactly the piece went out; never received an actual hard copy of the piece; and to top it off, didn’t get a single call from it so I’m not even sure the piece went out as directed. In short, keep walking. I won’t use them again.
April J.
Tu valoración: 4 White Lake, MI
Allegra has given me some ups and some downs. They’re pretty quick with customer service. They always seem to be on top of it, even when I request something last minute. That said — what I pick up is not always what I ordered. One time, for example, they printed something much larger than I requested it, and I was charged for what they did print. Also, they sometimes lose things or have claimed to have not received my email. All in all, a good place. But — fair warning!
Rebecca M.
Tu valoración: 1 Highland Township, MI
Terrible customer service. Poor print quality. Quick turn-around not included. I am a professional graphic designer, and I am recommending kinkos over this place if that tells you anything… It has been almost 2 weeks waiting for an 18×24 print… No joke. — Took 4 days for them to even start production — No phone call to say it was ready — Printed with huge line down the middle — They ran my charge card before I even looked at my print(which is very poor etiquette)