If there is a way to leave no stars, that is what I would Choose. Is T-mobile going bankrupt? Could they possibly hire another employee at this location? I have considered switching to another provider. Excuse of this store. I would rather drive to another city then suffer another moment here. We waited an hour. At 7 pm on a week night. A WEEKNIGHT! To do our insurance! I’m so flabbergasted. I’m at a loss. I can’t think of a crappier way to waste an hr!!! Then we had to wait another 30 to switch over. The customer service was okay but jesus get some employees! I can’t imagine having to suffer through this if I was PMSing. I might possibly blow a gasket. At least offer beds if you’re gonna make us wait.
Kelly S.
Tu valoración: 5 Denton, TX
My husband and I went here to talk about jumping to the new iPhone 6s. We didn’t assume they would have any in stock since they were just recently released, but went ahead and asked for the sake of asking. We worked with Dennis Tuner and he was absolutely fantastic! They ended up having two left(perfect!) and he worked to make sure we got the best deal. We actually ended up leaving the store with two brand new phones for $ 0! Although Dennis was our main helper, we interacted briefly with the other employees and everyone was very friendly. We had an awesome experience! THANKSDENNIS!
Happy M.
Tu valoración: 1 Dallas, TX
Went to this store on a Monday evening to buy a new data plan. I stood 55 minutes in queue(there were only 2 people in front of me), but the two store clerks couldn’t get to me. When I finally left in disgust there was STILL one person ahead of me. This is probably not the employees’ fault, but T-Mobile’s POS system(point of sale? piece of $#!#? You decide) Will never go back and will never try to enroll in a T Mobile plan.