I highly recommend this shipping company. It is hard to find a shipper in the furniture industry who has never had an issue or a situation involving damage, and this one is no different. BUT, what is different here is that when this occurred, great care and attention was taken in the effort to make the situation right. You can’t ask for more than that. Family owned and the owner, Kregg Kinnear, can be counted on to be professional and personally attentive.