Main thing you need to know, this is not a dealer that sells Metro PCS phones. No, this is an actual Metro PCS store. Unlike the dealers not far from here, you are sure to find exactly what you’re in search of. I went to two dealers yesterday and they were out of phones. Not here, though. They were stocked with every phone Metro PCS offers. Problem is, expect to be here for a while. Plan ahead. When you enter you have to enter your information on a computer at the door. You are placed on a queue and you wait for your name to be called. They have screens that show the names to be called. One of the employees calls your name and VOILA, you are being served. Simple process really. Thing is it’s always crowded with folks. I was here yesterday where I didn’t have the patience to wait. Even early this morning, there were people already waiting. My advice? Get here when they first open in the morning. By the time I left today, almost two hours later, there was already a crowd of people without a place to sit. I was here today in the morning on a Friday and on a Thursday afternoon the day before. Just plan ahead expecting to be here a while. Not complaining about this but, they do take their time with each customer as it should be, hence, the fourth star. Things to note and blah, blah, blahs: * Because of the neighborhood, you will be spoken to in español first. I paid attention from afar, everyone is bilingual here. * Parking can be «tight» here as well as entering/exiting the plaza. This is located in one of the busier stretches of 49th street. * They have a payment«thingy,» like an ATM, outside of this store.